Bidet Buddy

The customer service is SO NICE!

It would be good if the buttons were…

It would be good if the buttons were bigger and also the instructions were so incredibly vague. You should have someone in the US translate them into a coherent set of instructions.

I have 2 broken ones

I have 2 broken ones. Dont work. Dont last not even 1 month.

The unit work for about a week after…

The unit work for about a week after that when I try to activate the water spray water leaked around the nozzle and there’s very little or no pressure. How do I return and get this corrected warranty wise?

Amazing

I am always on the road thanks to my Job. I drive to multiple stores a day, and after a slightly traumatic incident years ago, I hate touching toilet paper in public places, or toilet paper I have not stocked. I have almost a phobia of it after finding blood on toilet paper in a restaraunt once. You never know who has touched it or done anything to it. Anyway, I had issues with a prior model, and on the support end, I had gone through a scam company who was just flip flopping, being rude, being polite, making my head spin, and just giving me all kinds of hell. I didn't know this another knock off company going by Bidet Buddy (calling them BB). I gave up when my original model stopped working and the return window closed and ordered a new one. The new one I had ordered wasn't as strong as this one, and I'm naturally more of a pessimist. My wife insisted on trying a new one, cause she loved her first BB and I just didn't like it and left some harsh reviews. Fast forward a couple weeks later and I answered my phone without looking. I never do that because of spam calls but this was actually BB contacting me to make everything right. They went above and beyond. Never let it be said that they have bad customer service. I'm always busy during the mornings and never have a chance to answer my personal phone but I want to thank everyone at the BB office for reaching out to me to fix this and I hope they forgive the late updates and amendments to these reviews as well. Thank You for being an A+, Customer Focused Powerhouse. You have a forever Customer with me. My Wife and I Love Bidet Buddy!

Customer Service is great.

Customer Service is great. Easy and comfortable to use. Only improvement might be to make the cover over the charging port more secure

Outstanding product

Outstanding product Recovering from spinal surgery and not able to clean myself Bidet buddy was a life saver. All of my nurses and my doctor were very impressed with the unit Well made and Actually Works!!!

It has the right pressure to do a good…

It has the right pressure to do a good job.

Purchased on Amazon a few months ago…

Purchased on Amazon a few months ago and it stopped working. They sent me a replacement.

Love this bidet

Love this bidet! Strong stream and keeps me feeling fresh. I had an issue with the first one I bought. The customer service was fast and responsive. Highly recommend this product.

Excellent product

Excellent product, force of water is good, battery charge lasts a long time

This company is the fake one

This company is the fake one. The other is Bidetbuddy.com.

I've used multiple brands of portable…

I've used multiple brands of portable bidets, and this brand holds up the longest. They take a lot of abuse travelling in bags, pockets, and cars. Bidet Buddy customer service is by far the most responsive and polite. I experienced an issue, and it was quickly remedied with no problems or delay.

one new unit doesn't seem to want to…

one new unit doesn't seem to want to hold a charge-plugged in & the kept flashing way beyond the 2 hour time limit

I really didn’t know how good a bidet…

I really didn’t know how good a bidet was until I visited Japan. Their toilet paper is flimsy, but every toilet has bidet. I looked into retrofitting my toilet when I returned, but it was way too expensive. I saw an ad for Bidet Buddy and said maybe. It went on sale just after I had digestive tract issues. I said yes! It works just as well as the Japanese version.

I HAVE USEDGREAT HEALING HELP...THE BIDET AND I HAVE A…

I HAVE USED THE BIDET AND I HAVE A INCONTINENCE PROBLEM WITH MY SKIN AND IT BEGAN TO HEAL WITHIN 1 DAY USE. RIGHT NOW, I STILL NEED MY CARE PARTNER AIDE TO FINISH HEALING AND SHE HAD TO TAKE VACATION...I WILL USE BIDET

Never Leave home Without It

I've been using the Bidet Buddy for a while now, and I have to say—it genuinely makes me feel clean and refreshed after every use. It's a game-changer for personal hygiene and comfort. What really impressed me was the top-notch warranty service. When my unit stopped charging, their support team was quick to respond and replaced it without hassle. That kind of customer care gives me confidence in the product and the company behind it. Highly recommend for anyone looking to upgrade their bathroom experience!

Easy to assemble

Nice machine

Nice machine! My son loves it!

Superb product and customer service

Superb product and customer service. I have used other portable bidets and Bidet Buddy is easily the best.