Breaks too easily for being so…
Breaks too easily for being so expensive.
About Bidet Buddy
Data updated- Website
- bidetbuddy.co
- Category
- Construction & Manufacturing
- Location
- United States · Westerville
- Status
- Unclaimed
- Last 12 months
- 36 reviews
- Replies to negative
- 63% (5/8)
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Is Bidet Buddy legit?
Bidet Buddy (bidetbuddy.co) has a 4.3 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 63% of negative reviews; 36 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Discrete hygiene at your fingertips
Discrete hygiene at your fingertips. Travels very well and charge sufficiently lasts.
Good communication
Good communication, quick resolution
Excellent convenient tool
I bought 2 of these for 2 different homes. After a few months, the one I used daily eventually lost its original power. The water flow slowed. The nozzle stopped extending all the way. Once I wrote my review, the company responded shortly afterwards. They told me it had to do with a filter and they sent me pictures. I followed their instructions and my one bidet buddy is working as normal. Excellent customer service response and a product well made. I won’t get to the other one until a week or so and I’m sure once I clean the filter which took seconds, it will also be restored to its original capabilities.
A product I swear by
A product from this company is a MUST for every workday.
Mine came broken
Mine came broken. I threw everything out. What an idiot. So, I don't know what to tell you.
Reply from Bidet Buddy2026-05-15
Hey Elizabeth, thank you for taking the time to leave a review, and we're sorry to hear your unit arrived damaged. Your order delivered on the 12th, which puts you well within both our return window and our 1-year warranty. We absolutely stand behind our products and want to make this right. Our support team has already reached out to you directly to get this resolved. We'd love the chance to turn this around for you.
FEEDBACK
No provision for warranty registration when I bought the product. I did not receive the same product replacement, but the replacement was as good as the original.
Excellent product
Excellent product! I like the fact that a larger capacity water container can be attached to the bidet using the adapter.
Wonderful customer service
Wonderful customer service! They promptly replaced a defective unit and made sure another replacement was sent after USPS lost the first replacement. There is nothing like the clean you get from a bidet, and these portable bidet's make it so you can always have that.
Good Warranty, Unsure Quality
The original one I bought had its rubber seal on the tip break, spewing water everywhere. This was only after less than 6 months of usage. It was still under warranty, so they sent me a new one free of charge.
Have been using Bidet Buddy for 4 days
Have been using Bidet Buddy for 4 days. The case is sturdy, and water stream is strong. However, the push button stop is hard to reach when using it for intended service. Perhaps a 'slide switch' would be better?
I was happy about the quick delivery
I was happy about the quick delivery. I like the bidet buddy for its convenience and easy cleaning and storage for travel.
Not worth the money.
The device is larger than expected - a bit unwieldy for my small hands. It's difficult to find the on button because it's in an odd spot. And, you can't leave water in it, which is silly.
Csr was very healthful see registers my…
Csr was very healthful see registers my warranty and a order me new I
Solid performance overall!
Solid performance overall. Removed one star for two quibbles: the extender arm is a little too long making it hard to maneuver the device into position without it hitting your body or the toilet seat knocking the arm out of alignment. Also, it’s too easy to accidentally push the start button when attaching the water reservoir to the device. I still recommend this device though!
This is the ideal traveling companion
This is the ideal traveling companion. If you want to maintain that same level of cleanliness as you do at home, then you must get this product.
you delivered the product I ordered
you delivered the product I ordered. No false advertising.
Great products
Above and beyond customer service truly…
Above and beyond customer service truly caring for me as an individual with unique circumstances