Im very Please with everything
I am very pleased with everything . Excellent product , fast and very effective service time , polite coworkers, reliable delivery.
About Biomaser
Data updated- Website
- biomasertattoo.com
- Category
- Beauty & Well-being
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 17 reviews
- Replies to negative
- 67% (2/3)
Do you own Biomaser? Claim this profile for free and start replying to reviews.
About this business
Founded in 2002, Biomaser is a global manufacturer of permanent makeup (PMU) and tattoo equipment, serving 70+ countries worldwide. With a 10,000㎡ in-house factory, 100+ patented technologies, and CE / FDA / ISO certifications, Biomaser delivers safe, reliable, medical-grade tools trusted by over 30,000 studios and beauty salons.
Written by the business, not verified by us.Is Biomaser legit?
Biomaser (biomasertattoo.com) has a 4.4 out of 5 rating on OK.one, based on 20 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 85% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 67% of negative reviews; 17 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
All in one mache it is great quality…
All in one mache it is great quality lightweight easy to read display and the color is perfection im really happy with my purchase
Biomaser needles are hands down my…
Biomaser needles are hands down my favorite! I love how smoothly and consistently they implant pigment, giving me the soft, precise, pixelated results I look for in my work. Paired with the U1 machine, it’s the perfect combination! The machine is lightweight, comfortable to work with, and makes creating soft, delicate strokes feel effortless. As a PMU artist, quality and precision are everything to me, and Biomaser has definitely become one of my go-to brands. Highly recommend!
Very good quality !!
The quality is superior in every…
The quality is superior in every respect. It is the best of the best. I love it; it is my favorite brand, and I like all of its products.
As a tattoo artist…
As a tattoo artist, the quality of my line is determined solely based on my materials. This company always sells the best products and shipping is fast. I used to use Amazon, now I only used Biomaser.
A colleague recommended the Biomaser U1…
Horrible shipping time if bought direct
The Biomaster U1 pro
The Biomaster U1 pro It has been the best purchase I’ve made for my career as a brow artist. Delivery was within the agreed timeframe, and it arrived in perfect condition.
jog261 machine with power source
I got the jog261 machine with the power supply and it is my favorite machine ever! The adjustable stroke length and the ability to slow the speed way down makes the machine hit so nicely. It’s so versatile! I had trouble figuring out how to turn on the power supply at first—long presses, not short presses—I emailed and the team got back to me within 30 minutes and helped me troubleshoot. Needless to say, I am a very happy customer :)
Very good product for pmu ,i love it❤️
Biomaser Sparkle TP006 with Pinky Pro needles
I’ve been using the Sparkle TP006 with the Pinky Pro needles for the past week now and honestly I’m really impressed with it. The machine itself is super lightweight and comfortable to hold, which makes a big difference during longer appointments. It feels really balanced in the hand and doesn’t cause much strain at all. One thing I noticed straight away is how smooth and quiet it runs. There’s hardly any vibration, so it’s a lot easier to get clean, precise strokes, especially for brows and fine detail work. The control is really consistent and the pigment implants nicely without having to go over the same area too many times. The battery life is also decent – it easily lasts through multiple clients, and I like that it’s wireless because it just makes everything feel less cluttered and more professional. Thank you BIOMASER
great machine,shipping and custom…
great machine,shipping and custom service is very good, i will buy again
I use these machines unfailingly for…
I use these machines unfailingly for all of my students in training and could not recommend more; absolute quality for the price, smooth, beginner friendly yet usable long term for professional expansion. Choice of machines is outstanding overall, I recommend the U1 variable stroke and ability to convert to clip cord is great creating a powerful machine that’s as lightweight as a lipstick. One thing I love most of all with these machines is the weight distribution, there is no too heavy battery pack here, cleverly they have found a way to distribute the weight around the mid to lower area of the machine removing that struggle that occurs in PMU or fineline tattooing when it comes to the machine. Impeccable.
Im a beginner tattoo artist and…
Im a beginner tattoo artist and absolutely love the biomaser pen I have. It’s lightweight and works fabulously, and to top it all off the colour is just beautiful. Has never failed me, and I just love the look of it. Highly recommend!
I bought on December 2025 1 tattoo…
I bought on December 2025 1 tattoo machine, and after another one, more expensive. Wanted to return first one. BUT! Decide to leave 2 of them. They are absolutely perfect. Light weight, nice pixel remain on brows, eyeshadow. I am more than happy.
Great customer service and a sublime…
Great customer service and a sublime machine. Can’t fault it at all Machines are flawless and have a sleek design
Excellent goods and service
Excellent goods and service. I love their design sooooo much. It would be better if the logistics can be faster or could purchase by Amazon.
Reply from Biomaser2025-12-19
Thank you for your positive feedback on our products and service. We’re delighted to hear that you enjoy the design. Regarding your suggestion on shipping speed, we have carefully noted your feedback and shared it with the relevant team as an important reference for future improvements. We will continue to evaluate and enhance the overall delivery experience to provide a more consistent level of service. Thank you for your valuable input and support.
Money down the drain
Me: I would like to return my order, can you tell me how to do the Process? Biomaser: Why do you want to return the order? We do not recommend that you return the order because you will need to bear the return shipping and customs duties, which will be relatively high. Me: The device was bigger than I thought, and heavy. I can’t use it, so there’s no reason for me to keep it. How much is return shipping? There should not be any customs duties for you’re not importing anything, you’re getting your shipment back. Biomaser: Returning the goods from your side to China requires customs duties and shipping costs Me: Very well, please provide cost of custom duties and shipping. I would like a receipt of everything I’m having to pay to return the unit. Biomaser: Ok, but before I return it I need to know if you disassembled and used the machine and needle Me: I have to open the box and try it before I know if it works for me or not. I haven’t used it on anyone yet. Biomaser: If it has been unpacked, we cannot be sure whether the machine has been damaged by human factors. Me: So, if I opened it, and the device is DOA, guess it's caused by me opening it. If I open it and find a brick, it's because I put it there. If I manage to return it, you can just say you never received it, so now you get the device back while I'm out more money? Wow, not much different from a scammer I'd say.
Reply from Biomaser2025-12-18
Thank you for bringing this to our attention. After reviewing this case internally, we found that our previous customer service response was not professional and did not fully align with our official return policy. We sincerely apologize for the confusion and frustration this caused. This is not the experience we want our customers to have. We have since addressed this internally and will make sure the correct return process is clearly communicated. We would truly appreciate the opportunity to resolve this properly. Please contact us at [email protected] with your order number, and our team will personally follow up.
Scam
Website says it is shipped from US warehouse and returns are allowed within 30 days but neither of these are true. Contacted seller regarding return and was declined because it “is not cost effective since you have to may shipping and customs.” If the product is shipped from a US warehouse to a US address, why are there custom fees?!
Reply from Biomaser2025-11-03
Dear Lina, We sincerely apologize for the inconvenience caused and truly appreciate your valuable feedback. The item you ordered was temporarily out of stock in our US warehouse, so it was shipped directly from our main factory, which unfortunately led to potential customs issues with the return. After reviewing our website, we found that the product information was not clearly stated, and we’ve now updated it to avoid similar situations in the future. As an expression of our apology and gratitude for bringing this to our attention, we’ve sent you a small gift package from our US warehouse. We hope you’ll like it. Thank you for your understanding and support. – Biomaser Service Team
The perfect machine
I just received my machine and it tested the speed and I loved it! I used it with the 1R 0.3 cartridge and the strokes are simply smooth, the pixels are beautiful
Reply from Biomaser2025-12-18
Thank you so much for your wonderful feedback! We’re thrilled to hear that you love the machine’s speed and smooth performance, and that it delivered beautiful pixels with the 1R 0.3 cartridge. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever have any questions or need support, please don’t hesitate to reach out. Thank you again for choosing Biomaser!
People also looked at
Platinumconsultancy