Birdiepolos (birdiepolos.com) has a 4.3 out of 5 rating on OK.one, based on 57 user reviews collected here. It is listed under Sports and its reputation is good. 83% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
I ordered a polo for my husband's birthday and we loved it but unfortunately it was too small. I reached out to customer service about getting an exchange and they promptly made that happen. Their customer service was excellent and very prompt we will definitely buy more from them.
Still have not received the shirt or a tracking number.
The shirt is made well and the patterns are adorable. True to size without being boxy. I bought for the schnauzer pattern and am very pleased with the shirt.
Pleasantly surprised with the shirt I ordered. The fabric is high quality and the print is uniform and clear. They have a ton of designs that you can get on socks and towels to match too. Because they have so many options it seems they print to order so it takes a couple days more to arrive than if you ordered from a big company but it’s absolutely worth it for the price and quality.
I still don’t have my shirt. It says a shipping label was created but never left your facility. Very disappointing.
Really cute polos. Quality looks good .
Great shirts and wonderful customer service!! My shirt was to small and they sent me s larger size immediately with no hesitation!! The shirts do run small so I do recommend purchasing a size larger !! Love the shirts!!
I ordered a shirt for my husband in the size 2xl. When we received it, we realized we should've ordered the next size up. Originally, we were bummed because the quality of the shirt is great. I reached out to customer service and was pleasantly surprised at their prompt reply stating a new shirt was on its way and that we could keep the original shirt. The new shirt fits perfectly! If I could give Birdiepolos and their top notch customer service 10 stars, I would!
Customer service was excellent. I made a mistake with my ordering and they easily fixed the problem with no hassle for me.
What a fantastic product and amazing customer service experience! When one of the polos ordered didn’t fit my very tall husband, I reached out to them for an exchange and it couldn’t have been faster or easier! Great quality material too and super cute! Will order from them again!
The have quick response and great customer service. I ordered a medium shirt which was too small. I let them knkw and they are working to send me a bigger size. The quality of the shirt is great, the picture is clear. Highly recommend them.
Amazing customer service! They didn’t have a chocolate lab version of what I was looking for and THEY DELIVERED! Truly impressed and will definitely recommend and order from them again!
My order came very fast and it was super cute as expected. The fit/sizing is accurate. I needed to utilize customer service and they were very polite, responsive and resolved my issue very quickly. Highly recommend!
Love the fabric and the sizing is on point! Efficient and professional customer service!
The polos did not work out. Poor quality and sizing. They will not issue a full refund. First, they said it was past the 30-day return policy. It took 21 days to receive the order. In my first email I told them I wanted to return for a full refund and it was send 1 day before the 30 days. They required I send 3 photos of each of the 4 shirts. Then they offered to send different sizes and keep the ones I had. I said NO. 12 emails later... they are offering a 30% refund. I was told they have a 30-day resolution policy and they made sure to take forever on this issue. DO NOT ORDER for Birdiepolos.com unless you are willing to throw money away if you don't like them. Shipped from China. The company website location is Anaheim, CA. EDITED: After the posting of this review, the company send me an email offering a 50% refund, if I removed the review. I stand firm on my review, therefore I am out $150.
Very happy with my purchase I just I ordered 2 more. Very nice quality. One note, order up at least 1 size.
Great product and customer service. I had ordered a 2x and actually needed a 3x. Customer service gets 5 stars ☆☆☆☆☆ The communication was great and the exchange was done. I highly recommend this company
This company was easy to work with. Quality of the polo shirt was as expected and good quality. My husband loved the black cat polo shirt as we have 4 black cats in our household so this fits perfectly and he is proud to be wearing this shirt. Thank you Birdie Polos.
BirdiePolos is a great company that stands behind its products and provides outstanding customer service. I bought a beautiful beagle polo, but I got the wrong size for myself. Instead of making me send the shirt back, they’re simply sending me another size. They were so responsive and provided the best customer service. Their level of service is simply unheard of these days. They have a great product and provide exceptional customer service. I love BirdiePolos!
Incredible quality made shirts. Prompt customer service. Will be ordering again from this company.
57 reviews matching