I need my subscription canceled
I need my subscription canceled. I need Body Health to stop charging my account. I need the last container of vitamins Body Health charged me for OR I need to be refunded the money Body Health already took.
About BodyHealth
Data updated- Website
- bodyhealth.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 33% (2/6)
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About this business
We’re a group of individuals who are passionate about health, quality of life, and the environment in which we live.We are here to help YOU with information and supplements you can use to increase quality of living.
Written by the business, not verified by us.Is BodyHealth legit?
BodyHealth (bodyhealth.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 33% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-29.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for their prompt responses, polite demeanor, and outstanding efficiency in quickly resolving order mistakes, shipping errors, and product exchanges. Consumers also highlight the high quality of the health products, noting positive differences in their physical recovery, daily routine, and overall well-being. However, some customers also noted significant difficulties with rigid subscription cancellation policies, unexpected charges, and strict renewal terms. A few people experienced frustrating return processes, high shipping fees, or felt that certain flavors and products did not meet their personal expectations.
Auto-generated from all reviews of this business. For reference only.What people say
Flavor Mixup
I would like to thank Bekah for her immediate response to my order mixup. Excellent customer service! The right flavor is on its way to me. Thank you!!!
Great customer service
Michelle was polite and very helpful in resolving my issue. She communicated well throughout the process.
Michelle did a great job resolving my…
Michelle did a great job resolving my issues promptly.
Bekah was so helpful and so quick to…
Bekah was so helpful and so quick to respond! I had added an extra subscription but accident and she helped clear it up right away. Love the Perfect Aminos!
Excellent Customer Service
Michelle was so helpful and worked to ensure I was satisfied with the product. There wasn’t a hassle, I felt she clearly wanted the customer to feel good about the product bought, and response was almost immediate. Great customer service! Thank you, Michelle
Michelle was excellent and resolved my…
Michelle was excellent and resolved my issue, regarding an exchange, quickly and efficiently. Very happy with my experience so far.
Reply from BodyHealth2026-07-13
Thank you for your kind words! We're so glad Michelle was able to assist you quickly and make the exchange process easy. We appreciate your support and are happy to hear you had a great experience! -Alexa
Fast shipping - excellent customer service
My husband has experienced muscle wasting due to side effects from a heart rhythm medication. After a lot careful research I decided to try Perfect Amino from BodyHealth. (Also recommended by AI for his conditions) After I placed my order - there was small shipping issue. So I reached out to their support team - and Michelle quickly took care of us! The 5🩷 review is for her care and concern. He has only taken one dose so far - so I will return to update to 5 ⭐️ if we see results. While I do not expect this to be a miracle cure - I do hope to see movement in the right direction. He is now off the medication so my hope is that Perfect Amino will help him stabilize and regain some strength. 🙏 it appears to be the perfect product! Thanks again Michele for taking proper care of us! Much appreciated !
Michelle went above and beyond
Michelle went above and beyond to take care of a difficult situation for me. Really appreciate the top-notch service.
Reply from BodyHealth2026-07-13
Thank you for your kind words! We're thrilled to hear Michelle was able to help and provide the level of service you deserved. We'll be sure to share your feedback with her! -Alexa
Bodyhealth’s Customer Service is outstanding
Bodyhealth’s Customer Service is outstanding. In particular, Bekah is a pleasure to speak with, and she handled my questions and concerns perfectly. Bekah went the extra mile, so to speak, making sure I was aware of all the ways to enhance my experience with your vanilla flavored Perfect Amino (PA) Powder. Furthermore, Bekah made a perfect recommendation for me to consider trying other PA products, such as the PA coated tablets. I’m happy to be a Bodyhealth customer, and a big reason is Bekah in Customer Service!
Reply from BodyHealth2026-07-13
Thank you for your thoughtful review! We're so happy to hear Bekah was able to answer your questions and help you get the most out of our products. We'll be sure to share your kind words with her, thank you for being part of the BodyHealth family! -Alexa
Bekah was super helpful and she was so…
Bekah was super helpful and she was so quick. I really appreciate her assistance.
Reply from BodyHealth2026-07-13
Thank you for your kind words! We're so glad Bekah was able to assist you quickly and provide a great experience. We appreciate your support! -Alexa
Customer Service
I had a shipment lost and Bekah immediately helped me and shipped the product to me. Great customer service!
Reply from BodyHealth2026-07-13
Thank you for your review! We're glad Bekah was able to quickly help resolve the issue and get your order on its way. We appreciate your support and will be sure to share your kind words with her! -Alexa
I have been a loyal customer since 2022…
I have been a loyal customer since 2022 and the first time I had an issue with my last order on April 11, 2026 this company showed me their true colors. They don't care about their customers!!! The order that I placed on April 11 was shipped through Amazon shipping and I had received a shipping update stating it will be delivered on Friday. Friday came but my package was not delivered. Two weeks later, the package is still not delivered. Tracking did not provide any information except that if they get a new delivery date, they will notify me. I emailed BodyHealth customer service. Days went by and no one replied. I went ahead and opened a dispute through my bank to get my money back for the product that never got delivered. It was $123.16 and it's a lot of money to lose. The moment I opened the dispute to get my money back, the customer service that ignored me for days replied immediately demanding to close the dispute. At that point my trust was completely gone, and I explained to them if I close the dispute before receiving my order and you don't honor your promise, I won't be able to reopen it again and I will lose the money. I do not know if they resent a new order or found the original one, but I finally received my package on May 4, 2026 (mind you, it was from Florida to Maryland, it should only take a few days). On the same day, May 4 2026 I immediately closed my dispute and the money was released back to BodyHealth. Instead of figuring out how to improve their communications with clients instead of ignoring them or being rude to them and maybe choosing a different shipping company that doesn't take 3-4 weeks to deliver, they cancelled my account and deleted all of my loyalty points and didn't even bother telling me about it, I only found out when I placed my next order a few days ago and went to see if it was shipped, that's how I learned they cancelled my order. You charge so much for your products, I can't believe that's how you treat your customers especially the ones who have been with you for years. I don't need you, many other companies sell the same products as you for cheaper and way better shipping and customer service, but you won't be in business for too long if you continue treating your customers this way.
Reply from BodyHealth2026-07-13
Thank you for sharing your experience. We sincerely apologize for the frustration and disappointment this situation caused. We understand how upsetting it is to deal with a delayed shipment, communication issues, and concerns with your account. Your feedback is important, and we appreciate you taking the time to share it with us. -Alexa
I had inadvertently created two…
I had inadvertently created two subscriptions for one of my supplements. I was shipped two bottles within days of each other. I reached out to BodyHealth & Michelle immediately helped me with my issue & removed one of the subscriptions. All good. She was a delight to work with & helped me solve my dilemma in an expeditious fashion! Thanks, Michelle!
Reply from BodyHealth2026-07-13
Thank you for your review! We're so glad Michelle was able to quickly resolve the issue and make the process easy for you. We'll be sure to share your kind words with her, we appreciate your support! -Alexa
Love perfect amino products
Love perfect amino products! I have been using the amino acid powder, electrolytes and creatine! I’ve noticed great results so far with more energy and greater output at the gym. The customer service at body health has been 💯 percent plus plus plus! I would specifically like to thank Michelle for giving me a great customer service interaction! Thank you so much 😊
Reply from BodyHealth2026-07-13
Thank you for your kind words! We're thrilled to hear you're enjoying our products and seeing great results. We'll be sure to share your feedback with Michelle, she'll be delighted to hear it. Thanks for being part of the BodyHealth family! -Alexa
Michelle was quick
Michelle was quick, efficient, and a wonderful customer service representative.
Reply from BodyHealth2026-07-13
Thank you for your kind words! We're so glad Michelle was able to provide quick and efficient assistance. We'll be sure to share your feedback with her, we appreciate your support! -Alexa
I am really appreciative of Michelle's great customer service
I am really appreciative of Michelle's efforts to help us. We have a monthly order on subscription, and one month I forgot to change the address after we returned from vacation. Her and their team quickly helped find a great solution. Great follow up, Great communication. My wife's words were "that's great customer service". Thanks so much
Reply from BodyHealth2026-07-13
Thank you for your review! We're so glad Michelle and the team were able to help resolve the issue and provide great communication throughout the process. We truly appreciate your support and your wife's kind words! -Alexa
Michelle is an asset for her company
Michelle was extremely helpful. Took time to listen to what my issue was and immediately took action. These days it’s rare for a real person to even answer a phone call. Michelle handled it immediately and I received an email in less than 24 hours after the phone call to let me know the situation was resolved! Thumbs up to Michelle and this company. This wasn’t the first time they’ve been quick to resolve a problem. Highly recommend!! Oh yeah, the call was made at 6pm eastern time so I was very surprised that a person picked up the phone.
Reply from BodyHealth2026-07-13
Thank you for your kind words! We're so glad Michelle was able to quickly resolve your issue and provide the personal service you deserve. We truly appreciate your support and will be sure to share your feedback with her! -Alexa
Michelle helped me solve a duplicate…
Michelle helped me solve a duplicate subscription issue. Very courteous and prompt.
Reply from BodyHealth2026-07-13
Thank you for your review! We're so glad Michelle was able to quickly resolve your duplicate subscription issue and provide courteous service. We'll be sure to share your kind words with her. -Alexa
Excellent customer service
I needed to exchange my purchase for a different flavor and Bekah was very helpful and made the process seamless. Excellent customer service!
Reply from BodyHealth2026-07-13
Thank you for your review! We're so glad Bekah was able to make your exchange process easy and seamless. We appreciate your kind words and will be sure to share them with her! -Alexa
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