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Hobbies & Crafts

BookOutdoors

63 reviews

4.963 reviews
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About BookOutdoors

Data updated
Website
bookoutdoors.com
Category
Hobbies & Crafts
Location
United States · Denver
Status
Unclaimed
Last 12 months
1 review
Replies to negative
100% (1/1)
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Is BookOutdoors legit?

BookOutdoors (bookoutdoors.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

G
Gabriel · 1 review · Verified · Experienced 2023-09-13 ·

Very easy to book trip and respond on…

Very easy to book trip and respond on confirmation very prompt.

Reply from BookOutdoors2023-09-14

Thanks for the review!

A
Alexander · 1 review · Verified · Experienced 2023-09-08 ·

BookOutdoors made it easy to see what…

BookOutdoors made it easy to see what was available in our area AND made it easy to make otherwise difficult reservations. Would recommend, we will definitely use BookOutdoors again!

Reply from BookOutdoors2023-09-12

Thanks Alexander! Looking forward to seeing you back soon!

T
Todd · 1 review · Verified · Experienced 2023-09-09 ·

Great service

Great service! There was a pricing error on the bookoutdoors website. When I received the confirmation from the actual campground, it was 3x what I had paid through bookoutdoors! But they sent me an email explaining there was a pricing error on the website, and bookoutdoors had covered the rest (paying the other 2x).

S
Sue · 1 review · Verified · Experienced 2023-09-08 ·

Thperson that looked after our…Jayson and Brian C

The person that looked after our reservation was awesome with keeping us informed while it was pending and prompt letting us know once it was confirmed.

Reply from BookOutdoors2023-09-09

Thanks for the review, and glad you had a great experience with us!

s
suzanne fontaine · 3 reviews · Verified · Experienced 2023-09-08 ·

Quick answer!!

I had a question about my reservations, emailed and promptly got a human being to answer me promptly!!

Reply from BookOutdoors2023-09-08

Glad your enjoyed our 5-star customer service!

D
Donald · 1 review · Verified · Experienced 2023-09-05 ·

Good Job

Had a billing problem with campground, Brian took care of it in a timely manner. Made thing right.

Reply from BookOutdoors2023-09-07

Apologies for the double charge, Donald. This was a mistake by the campground. They were not supposed to charge your card since they get paid by us directly. We've already refunded one of the charges for you.

T
Trish · 1 review · Verified · Experienced 2023-08-30 ·

We needed a campsite at the last…

We needed a campsite at the last minute! BookOutdoors found us an affordable and convenient spot that ended up being perfect for us.

Reply from BookOutdoors2023-09-06

Glad we were able to help, Trish! Hope to see you again soon.

M
Mr Randy Tischler · 2 reviews · Verified · Experienced 2023-09-03 ·

Kept me both in the loop and in control…

Kept me both in the loop and in control during the booking process.

Reply from BookOutdoors2023-09-05

Appreciate the review, Randy!

C
Carolle Butler · 2 reviews · Verified · Experienced 2023-08-26 ·

Easy to navigate the site to book our…

Easy to navigate the site to book our RV destination. Appreciate the follow-up emails and two-way communication.

Reply from BookOutdoors2023-09-02

Thanks for the review, Carolle!

M
Mark · 1 review · Verified · Experienced 2023-08-28 ·

First time I've used Bookoutdoors.com

First time I've used Bookoutdoors.com and the experience was satisfying. They kept me informed though the whole process of booking a reservation. They answered my questions in a timely matter. They also clear up some confusion on an address that I had.

Reply from BookOutdoors2023-08-30

Thanks for the review, Mark. Although, I think you meant BookOutdoors.com. :)

R
Riley · 1 review · Verified · Experienced 2023-08-23 ·

Booking Restriction

The site let me book 2 nights even though there was a 3 night minimum which wasn’t listed. It was cancelled & I booked 3 nights. I didn’t see a place for the Good Sam discount either. The CEO emailed me concerned about this & offered to credit me the 10% discount too. I consider this excellent customer service. Thanks

G
Gary Gain · 3 reviews · Verified · Experienced 2023-08-24 ·

I was not having any luck finding a…

I was not having any luck finding a reasonably priced campground so we could have a trial run with our new travel trailer. The campground we chose did not show up on other searches even though it had very good ratings.

Reply from BookOutdoors2023-08-25

Thanks for the review, Gary! Enjoy your new trailer!

I
Israel · 1 review · Verified · Experienced 2023-08-14 ·

It was very easy and fast experience…

It was very easy and fast experience thank you very much

Reply from BookOutdoors2023-08-15

Thanks for the review, Israel!

J
Jeanine F. · 1 review · Verified · Experienced 2023-08-05 ·

Easy site and friendly staff

Easy to navigate site and was able to find some great camping spots for now and future visits. Had to make a change to a reservation and the customer service team was friendly and quick to respond to my needs. Bookmarked site to use again soon!

Reply from BookOutdoors2023-08-10

Thanks for the review, Jeanine! Delivering 5-star experiences is our goal. See you again soon!

T
ThePrimalPaddler · 1 review · Verified · Experienced 2023-08-09 ·

Easy website to use

Easy website to use! I can’t believe I was able to find a listing on a holiday. Customer service quickly credited me due to a minor error. I will be frequenting this site!

Reply from BookOutdoors2023-08-10

🎉 Thanks Paddler! (or should we call you Primal?) See you back again soon!

W
Wade · 1 review · Verified · Experienced 2023-08-07 ·

Super easy

Super easy. I made a mistake with my booking date and they corrected it quickly with several follow ups. I’d definitely use them again.

Reply from BookOutdoors2023-08-09

Thanks for the review, Wade. See you again soon.

R
Rob · 1 review · Verified · Experienced 2023-08-03 ·

They replied promptly and gave us an…

They replied promptly and gave us an answer quickly.

Reply from BookOutdoors2023-08-09

Thanks for the review, Rob

D
Dawn Anderson · 3 reviews · Verified · Experienced 2023-07-30 ·

Great customer service

We had a few minor issues. After communicating with them everything was resolved. GREAT CUSTOMER SERVICE.

Reply from BookOutdoors2023-08-06

Thanks Dawn. We appreciate your feedback, which helps us improve. Hope to see you soon.

t
tim · 1 review · Verified · Experienced 2023-08-04 ·

All good will use a lot

Reply from BookOutdoors2023-08-06

Thanks Tim!

T
TINA · 2 reviews · Verified · Experienced 2023-07-28 ·

Very user friendly

The website was super user friendly and easy to search and easy to book. Will definitely be using them in the future.

Reply from BookOutdoors2023-08-03

Thanks Tina! See you soon!