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Hobbies & Crafts

BookOutdoors

63 reviews

4.963 reviews
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About BookOutdoors

Data updated
Website
bookoutdoors.com
Category
Hobbies & Crafts
Location
United States · Denver
Status
Unclaimed
Last 12 months
1 review
Replies to negative
100% (1/1)
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Is BookOutdoors legit?

BookOutdoors (bookoutdoors.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

M
Matan · 2 reviews · Verified · Experienced 2023-07-28 ·

Great UX and UI

Great UX and UI, fast repsonse

Reply from BookOutdoors2023-08-03

Thanks Matan, glad you enjoyed the experience.

P
Paula · 1 review · Verified · Experienced 2023-07-28 ·

Phone help

I got a personal phone callback letting me know that what site I requested was not available, but was offered another site. So I didn’t have to keep searching. That was helpful.

Reply from BookOutdoors2023-08-02

Thanks for the review, Paula. We're glad our Concierge team was able to deliver a great experience for you.

M
Michelle · 1 review · Verified · Experienced 2023-07-23 ·

Your service helped us make some last…

Your service helped us make some last minute reservations when I was sure we would strike out. Thanks for having such great communication with the camping sites and helping us arrange our trip! Much appreciated!!!

Reply from BookOutdoors2023-08-02

Thanks for the review, Michelle! Glad our Concierge team was able to help you out!

L
Lia · 1 review · Verified · Experienced 2023-07-20 ·

It was a very easy process to book!

Reply from BookOutdoors2023-07-25

Thanks for the review, Lia!

S
Sherrie · 4 reviews · Verified · Experienced 2023-07-20 ·

Book Early

Very helpful for finding an RV site. Book early as there are more campsites available and also you must wait 24 hours for confirmation on a booking. I only want one pending at any time for the same date to avoid double booking.

Reply from BookOutdoors2023-07-25

Thanks for the review, Sherrie. We have many Instant Book properties that don't have a waiting period, with more being added every day.

P
Patricia · 2 reviews · Verified · Experienced 2023-07-16 ·

So easy

It was easy and efficient

Reply from BookOutdoors2023-07-18

Thanks for the review, Patricia!

M
Mandy · 1 review · Verified · Experienced 2023-07-09 ·

Available camp sites in one place!

I loved having a one-stop shop for good RV sites!! I needed the concierge to help with my booking. They responded quickly each time and helped make our last-minute trip possible.

Reply from BookOutdoors2023-07-11

Thanks for the review, Mandy. It's our pleasure to help.

G
Gary · 2 reviews · Verified · Experienced 2023-06-25 ·

Holiday was easy to check in to

Holiday was easy to check in to. As advertised they had clean restrooms.

H
Hillary · 2 reviews · Verified · Experienced 2023-07-05 ·

They made it so easy to book our…

They made it so easy to book our camping spots this summer!

Reply from BookOutdoors2023-07-06

Thanks for the review, Hillary!

A
Alex · 3 reviews · Verified · Experienced 2023-07-01 ·

Easy to use

Easy to use, and I could leave a note about having a large RV and a 20 foot trailer, and when I got the approval email I knew that both were OK at each place we went. A few said no, but most places didn't have a problem with it. Saved me a lot of time.

Reply from BookOutdoors2023-07-05

Thanks for the review, Alex. Hope to see you back soon.

J
John · 1 review · Verified · Experienced 2023-06-30 ·

Trouble free

Trouble free, great service.

Reply from BookOutdoors2023-07-03

Thanks for the review, John!

P
Phyllis · 1 review · Verified · Experienced 2023-06-27 ·

Nice clean campground

Reply from BookOutdoors2023-07-01

Thanks Phyllis, glad you enjoyed your stay!

J
James · 1 review · Verified · Experienced 2023-06-21 ·

How an issue is handled is what counts…

There was an issue with the chat and when calling there was no one available but a recording asked to leave a message. I left a message and they did call me back promptly. I feel that when things go wrong it is about how you handle the matter that counts. BookOutdoors handle the matter professionally and quickly. I would recommend them.

Reply from BookOutdoors2023-06-28

Sorry there was an issue, James, but glad we got it sorted out for you. Thanks for the review!

D
Diane · 2 reviews · Verified · Experienced 2023-06-23 ·

The site was easy to use and we got…

The site was easy to use and we got just what we wanted.

Reply from BookOutdoors2023-06-28

Thanks for the review, Diane!

C
Camille · 1 review · Verified · Experienced 2023-06-17 ·

Amazing customer service

Amazing customer service! They really helped ease my stress on my solo trip by booking campsites for me. Overall, such a great company. couldn't recommend them more.

Reply from BookOutdoors2023-06-28

Thanks Camille! We're here to help!

A
Amy · 1 review · Verified · Experienced 2023-06-22 ·

Site was easy to use and response was…

Site was easy to use and response was quick with reservation.

Reply from BookOutdoors2023-06-27

Thanks Amy! Glad your experience was a good one. See you back soon.

c
customer · 1 review · Verified · Experienced 2023-05-14 ·

Booking on line was great

Booking on line was great. Won't know til I check in if that experience will be good. This is my first time.

S
Susan · 1 review · Verified · Experienced 2023-05-09 ·

I inadvertently mistyped my email…

I inadvertently mistyped my email address. Brian responded to my request to correct it and send a confirmation. Thank you

Reply from BookOutdoors2023-05-10

Thanks Susan! We’ve got your back!

D
Dee Dee · 2 reviews · Verified · Experienced 2023-05-06 ·

Was easy to make reservations

Was easy to make reservations, thank you

Reply from BookOutdoors2023-05-10

Thanks Dee Dee!

c
customer · 1 review · Verified · Experienced 2023-05-04 ·

Communication

The campground did not get back to me within the 24-48hr time window they said they would which was difficult for trip planning, but once I got ahold of them on the phone they were very responsive and helpful! Thanks!

Reply from BookOutdoors2023-05-16

Apologies for the delayed confirmation. Looks like the campground did confirm shortly after the 48 hour window, so we're glad it still resulted in a success reservation.