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Legal Services & Government

Bordr

63 reviews

4.963 reviews
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About Bordr

Data updated
Website
bordr.com
Category
Legal Services & Government
Location
United States
Status
Unclaimed
Last 12 months
61 reviews
Replies to negative
100% (2/2)
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Is Bordr legit?

Bordr (bordr.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

M
Michael西班牙 · 1 review · Verified · Experienced 2026-04-02 ·

Great Experience!

Reply from Bordr2026-04-21

Thank you for the kind words, Michael! It was a pleasure to help you out. Your support means a great deal to us :)

D
Deborah Wynn美国 · 3 reviews · Verified · Experienced 2026-04-07 ·

Worth the money excellent support when…

Worth the money excellent support when you have issues im very pleased with this service.

Reply from Bordr2026-04-28

Thank you so much for the kind words, Deborah! We genuinely appreciate your trust and support in Bordr. It was a pleasure working with you. Don't be a stranger if we can do anything else for you :)

J
Joshua E Stow Moulden美国 · 3 reviews · Verified · Experienced 2026-04-09 ·

Excellent responsiveness

Quick process. Customer service/email support was very fast, and made sure any questions we had were answered quickly and thoroughly. Fair price for the service we wanted help with. We recommend Bordr for the services they offer. A++

Reply from Bordr2026-04-20

Thank you for the excellent review, Joshua! We truly appreciate your trust and support. It was a pleasure to help you out with your NIFs, we'll keep our fingers crossed that the rest of your Portugal journey goes well :)

c
customer美国 · 2 reviews · Verified · Experienced 2026-04-08 ·

Great communication

Reply from Bordr2026-04-16

Appreciate the kind words, Danielle! Your trust and support mean a lot to us. Thank you for taking the time to leave us this review :)

c
customerAE · 1 review · Verified · Experienced 2026-04-09 ·

Very great service

Very great service, easy, fast, helpful, I get my NIF in 5 days, thank you so much

Reply from Bordr2026-04-16

Excellent, thank you for this glowing review, Farhan! It was a pleasure to help you with the NIF. We hope that all goes well with the rest of your Portugal plans :)

C
Cat Reynolds美国 · 4 reviews · Experienced 2026-04-14 ·

I used Bordr as my fiscal…

I used Bordr as my fiscal representative in Portugal, anticipating that I might move there. I have since decided to not move, so needed to cancel the service. They were excellent in providing all the needed steps to get through the intricacies of working with another government in another language. Because they alerted me to the renewal several months in advance, I was able to get everything completed before the renewal date.

Reply from Bordr2026-04-16

Thank you for this excellent review, Cat! We're glad to hear that you found the cancellation process smooth. Our team always tries our best to help our customers. We wish you the best of luck with everything :)

S
Subhojit Roye美国 · 1 review · Verified · Experienced 2026-04-02 ·

Simple

Simple, quick and convenient

Reply from Bordr2026-04-14

Appreciate your kind review, Subhojit!

H
Holly 澳大利亚 · 2 reviews · Verified · Experienced 2026-04-01 ·

Great service for Portugal NIF

It was very easy to get a Portuguese NIF through this service - instructions are clear at every stage and communication is great. Also much quicker than their predicted times. Highly recommend!

Reply from Bordr2026-04-10

Hi Holly! Glad to hear the process felt clear and faster than expected. We try to keep things as straightforward and efficient as possible, so it’s good to know that came through. We appreciate the recommendation :)

P
Phelipe ToledoBR · 1 review · Verified · Experienced 2026-04-02 ·

Great experience

Great experience, the process was quick and easy. We get instructions step by step during the process, really worth it.

Reply from Bordr2026-04-10

Hi Phelipe! Thanks for trusting us with your NIF! Great to know the process was quick, easy, and clear to follow :)

T
TJ美国 · 1 review · Verified · Experienced 2026-04-02 ·

Quick and Easy.

Reply from Bordr2026-04-10

Thank you for the 5-star review, TJ!

J
João CarlosBR · 1 review · Verified · Experienced 2026-04-02 ·

Tops

A great experience, they were super attentive to me, I was very happy to get my NIF (tax identification number) with you. God bless and may I be traveling to Portugal soon ❤️

Reply from Bordr2026-04-10

Thank you for your kind words, João! It’s really nice to know you had a positive experience and felt well supported throughout the process. Wishing you all the best with your move to Portugal :)

N
Nicole 美国 · 16 reviews · Experienced 2026-04-06 ·

They charged me $150 after three written cancellations. Do not use without an attorney.

I hired Bordr for one thing: to get a Portuguese NIF. They delivered it. That part worked. What followed was a masterclass in obstruction. When I decided not to move to Portugal, I sent a formal written cancellation in December 2025, explicitly revoking card authorization. They acknowledged receipt. Then sent four more renewal notices anyway. I sent two more cancellations. They charged my card $150 on April 6, 2026 regardless. Their cancellation process requires a government document from the Portuguese Finance Portal. Despite my many cancellation attempts on this portal, which doesn't work there is no cancellation. It is a circular trap. Use a credit card that will not be charged again because they will rip you off. I am a US citizen with no Portuguese tax obligations and no plans to move. There is no legal reason I should have been billed for a second year of fiscal representation I never agreed to. I have filed a complaint with the Federal Trade Commission. I have initiated a chargeback. The Finance Portal now shows my cancellation as pending. Again, after multiple attempts. The portal does not work. The Power of Attorney you sign is described as being for NIF acquisition only. Read it carefully before you sign anything. Then get an independent attorney to review it. Do not take their word for what it covers. If your Portugal plans change, assume getting out will cost you time, money, and significant frustration. Lesson: do this on your own. Do not hire this company. I regret ever getting involved with them.

Reply from Bordr2026-04-09

Hi Nicole, Thank you for your honest feedback and we’re sorry to hear about your experience. We understand how frustrating the fiscal representation cancellation process and recent charge have been. Fiscal representation remains active until it is formally removed through the Portal das Finanças. This step must be initiated by the NIF holder, and until it is completed, our lawyers remain listed as the fiscal representative. The charge occurred because the fiscal representation was still active in the official records, and we had not yet received confirmation of its removal (such as an updated NIF or Certidão) before the renewal date. We aim to support customers through this process with clear guidance and email reminders. Our team is always available via email to help. That said, we replied to your message directly and we’re committed to resolving this as quickly as possible. We recognize this process can feel unclear or cumbersome, and we’re taking your feedback seriously as we continue improving how we communicate and support our customers through it. Please feel free to continue working with us via email so we can bring this to a close for you.

F
Fabian CastroMX · 1 review · Verified · Experienced 2026-03-27 ·

Excellent service

Excellent service, quick response… I appreciate the quality service provided. Recommended 100%.

Reply from Bordr2026-04-09

Thanks for this glowing review, Fabian! It was a pleasure to help you with your NIF, we appreciate your trust and support in Bordr. Fingers crossed that the rest of your Portugal journey goes without a hitch :)

D
Don美国 · 1 review · Verified · Experienced 2026-03-29 ·

SigNIFicant Results w/ Bordr!

I attempted to obtain my NIF while in Portugal by visiting the Finance Department offices. I was directed to go through the website, which puts you into an impossible loop, because you can't register an account for the site. Contacting their offices via phone is impossible, unless of course you know someone who speaks Portuguese. So a new acquaintance referred me to Bordr. Within 5 days of submitting the necessary documents, I had my NIF. So painless and well worth the nominal fee.

Reply from Bordr2026-04-06

We're delighted to hear this, Don! Our goal is to simplify the NIF process for our customers since we know it can get tricky to apply for it directly. Thank you so much for sharing your experience with Bordr, it was a pleasure to help you out. We appreciate your trust and support :)

D
De Andrade Marcia美国 · 1 review · Experienced 2025-05-14 ·

I used Bordr to get my Portuguese NIF…

I used Bordr to get my Portuguese NIF and my experience was great from the get go! Afterv a while I decided that Portugal was no longer an option and they gave me precise instructions on how to remove my fiscal representation. This has been a lenghty process and they have comunicated with me inumerous times always helpful and very professional. I would recommend them for anyone looking to move to Portugal. Thank you very much Bordr.

Reply from Bordr2026-04-02

Thank you so much for the kind review and for recommending us, Marcia! We’re really glad to hear that your experience was a positive one. Making the process simple and easy is always our goal :)

c
customerQA · 1 review · Verified · Experienced 2026-03-10 ·

Easy and Quick Service

Reply from Bordr2026-03-17

Appreciate the kind words, Najib! Thank you so much for your trust and support. Fingers crossed that everything goes well with your Portugal plans!

c
customer法国 · 1 review · Verified · Experienced 2026-03-10 ·

Excellent service

Excellent service, thank you so much!

Reply from Bordr2026-03-17

The pleasure was ours! Thank you for taking the time to share your experience with Bordr. Cheers :)

T
Tonya Garces美国 · 12 reviews · Verified · Experienced 2026-03-10 ·

Easy instructions

Easy instructions, Prompt responses and results

Reply from Bordr2026-03-17

Thanks for this kind review, Tonya! We're glad to hear that you had a great experience working with Bordr. Our team works hard to ensure we can address our customers' concerns. We wish you all the best with your Portugal plans :)

c
customerPLDiggs美国 · 1 review · Verified · Experienced 2026-03-04 ·

Great and Immediate Communication

Great communication with immediate solutions when things went a bit awry. I was very impressed.

Reply from Bordr2026-03-17

Thank you so much for the kind words! We appreciate your support. Our team values communication, and we're glad to hear that everything worked out. We hope the rest of your Portugal journey goes well :)

M
Maureen M美国 · 1 review · Verified · Experienced 2026-03-04 ·

Effective Efficiency

Very efficient, clear, and fast

Reply from Bordr2026-03-12

Thank you for your kind words, Maureen! We're so glad we could make the process easy for you!