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Legal Services & Government

Bordr

63 reviews

4.963 reviews
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About Bordr

Data updated
Website
bordr.com
Category
Legal Services & Government
Location
United States
Status
Unclaimed
Last 12 months
61 reviews
Replies to negative
100% (2/2)
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Is Bordr legit?

Bordr (bordr.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

L
LP美国 · 2 reviews · Verified · Experienced 2026-07-06 ·

Bordr has been everything and more

Bordr has been everything and more. Quick turnaround time faster than expected. One step closer to making my dream come true! Thank you BORDR :)

Reply from Bordr2026-07-24

Thank you for this glowing review! We're delighted to hear your experience with Bordr went without a hitch. So happy our team could help make your Portugal dream a reality. Your review has made our day :)

s
sandy Caldeira英国 · 4 reviews · Verified · Experienced 2026-06-29 ·

The support for answering questions and…

The support for answering questions and responding to me was quick and easy. The overall service is very efficient and easy to use.

Reply from Bordr2026-07-15

Thanks for the kind words, Sandy! We appreciate that you took the time to leave us this review. Your support means a lot to us, we're glad to hear you had a good experience with Bordr :)

A
Anna加拿大 · 1 review · Verified · Experienced 2026-07-01 ·

The service was fast and efficient

The service was fast and efficient. I would definitely recommend it. Thank you!

Reply from Bordr2026-07-09

Thanks for this glowing review, Anna! We appreciate that you shared your experience with Bordr. We wish you nothing but the best with the rest of your Portugal journey :)

V
Vida Residentials荷兰 · 1 review · Experienced 2026-06-22 ·

A Reliable Partner for Starting a Business in Portugal

My wife and I used Bordr when we decided to start our entrepreneurial journey in Portugal, and our experience has been excellent from start to finish. Our first step was obtaining a NIF number, which is essential when setting up a business in Portugal. Through Bordr, the entire process was straightforward, transparent, and easy to follow. Everything was completed within the agreed timeframe, and we felt well-informed throughout the process. That first experience immediately gave us confidence in their service. About a year later, I received a notification that our fiscal representation would soon be renewed. Bordr informed us well in advance about the upcoming renewal and any associated costs. I explained that our accountant would be taking over this responsibility. Without any hassle, pressure, or unnecessary complications, Mik, Gela, and the team responded quickly with clear instructions on the steps we needed to follow. When delays on our side caused the representation transfer documents to take longer than expected, the Bordr team immediately worked with us to find a solution. They were proactive, responsive, and genuinely helpful. Everything was handled professionally, efficiently, and with great care. When you’re moving abroad, starting a business, or building a new life in another country, having a reliable and trustworthy partner makes a huge difference. Bordr has consistently been transparent, communicative, and committed to delivering on their promises. I would highly recommend Bordr to anyone considering a future in Portugal. The make the entire process much easier and far less stressful.

Reply from Bordr2026-06-23

Wow, thank you so much for this glowing review! We appreciate that you took the time to recommend us to others. Our team prioritizes transparency, efficiency, and helpfulness, it's wonderful to hear that we delivered on that front. Thanks again for your trust and support, this means a lot to us. It was an absolute pleasure to help you out. We wish you all the best with your business endeavors and Portugal plans :)

M
Mike美国 · 2 reviews · Experienced 2026-06-13 ·

Swift process

Swift process. customer service/email support was extremely fast, and ensured any questions we had were answered promptly and thoroughly. reasonable price for the service we wanted assistance with. we recommend Border for the services they provide. a++

Reply from Bordr2026-06-15

Thank you for this glowing review, Mike! It makes us happy to hear you had a great experience with Bordr. We try our best to simplify what can be a complicated process and it's good to know we succeeded in that. Your trust and support have made our day, we hope the rest of your Portugal journey goes well :)

A
AFPT · 1 review · Experienced 2026-06-06 ·

I needed assistance with my NIF for my…

I needed assistance with my NIF for my move to Portugal. Not only did Bordr quickly and easily help me with the process, but has also been a great resource for various other questions. I strongly recommend this organization!!

Reply from Bordr2026-06-08

Thank you so much for this glowing review! We're always happy to help our customers, and it's great to hear that our team succeeds in doing that. Wishing you all the best with your Portugal plans :)

c
customerAE · 1 review · Verified · Experienced 2026-05-26 ·

Very good service 😃

Reply from Bordr2026-06-04

Thank you for taking the time to leave us a review! We're glad your experience with Bordr has been positive. We appreciate that you're spreading the word, wishing you all the best with your Portugal plans :)

T
Timothy Wear美国 · 2 reviews · Verified · Experienced 2026-05-27 ·

Bordr made the process of obtaining my…

Bordr made the process of obtaining my NIF certificate in a timely fashion and simplified the process all with a reasonable price. I recommend this company to anyone attempting relocation and residency in Portugal.

Reply from Bordr2026-06-04

Thank you for this glowing review, Timothy! We're delighted to hear how satisfied you were with our NIF service. It's been a pleasure helping you out, we appreciate your trust and support :)

R
Rich A美国 · 1 review · Experienced 2026-05-21 ·

Unauthorized Charges After Written Cancellation & Revocation of Representation

I am writing this to warn other consumers about dishonest billing practices. This company is engaging in unauthorized billing after receiving multiple explicit, written notices of cancellation. Here are the facts of my experience: Revocation of Authority: I formally cancelled my service and removed this company as my representative in writing. Despite having no legal or contractual authority to continue, they processed an unauthorized charge of $150. Ongoing Predatory Billing: Following the initial unauthorized charge, they have attempted to bill my card again, entirely against my express consent. Refusal to Resolve: When contacted to correct these errors, customer service refused to cooperate. They spend their energy disputing clear written records rather than resolving the billing issue. I have filed formal complaint with FTC Fraud Unit. I paid last August 2025, I was billed $150 and then I get noticed today they will bill me again after I had them removed as fiscal representatives. This is outright fraud!

Reply from Bordr2026-05-22

Thank you for sharing your feedback, Rich. We understand you previously expressed your intent to cancel your fiscal representation. However, intent to cancel is different from official removal of your fiscal representation and the cancellation of the subscription. When we got the NIF for you, our partner lawyers had to be appointed your fiscal representative as required by the Portuguese Tax Authority. Until you officially remove them in the Portuguese Tax Authority’s records, they continue to serve in this role and the annual fiscal representation fee continues to apply. For that reason, cancellation requires proof that our partner lawyers have been removed from your Portuguese Tax Authority records. This is usually an updated NIF document or Certificate of Tax Residence that no longer lists them as your fiscal representative. We sent 5 renewal reminder emails leading up to the renewal date so there would be time to complete the cancellation process. We also personally shared the cancellation instructions and offered to process a refund once the process was completed and proof of removal was provided. Our team has always been available to walk you through the process. Unfortunately, we did not receive any response nor proof that our partner lawyers had been removed. Without that proof, we could not finalize the cancellation. If you’ve already officially removed our partner lawyers as your fiscal representative, please share with us the updated NIF document or Certidão showing they are no longer listed. Once verified, we’ll cancel the subscription and process the refund. Please rest assured that we're here to help sort this out for you.

G
Gordon英国 · 18 reviews · Verified · Experienced 2026-05-12 ·

A straight foward process to get our…

A straight foward process to get our Nif's would recommend !

Reply from Bordr2026-05-20

Woohoo, so glad to hear you already got your NIFs! It was a pleasure to help you with this, thank you for trusting Bordr. Our team is grateful for your support :)

A
Alan Mcintyre英国 · 1 review · Verified · Experienced 2026-05-04 ·

Super fast

Super fast , clear and helpful, thank you

Reply from Bordr2026-05-19

Glad to hear you had a smooth experience with our NIF service, Alan! We appreciate that you took the time to recommend us to others. Thank you so much for the trust and support :)

M
MaankoningEE · 3 reviews · Verified · Experienced 2026-05-11 ·

Amazing service

Was super easy to do, i had some issues with the quality if documents i uploaded they immediately came back and asked me to try again, had to do it twice (my mistake) and they continued to reach out. I would strongly recommend them

Reply from Bordr2026-05-19

Thank you for this review! We appreciate your patience and understanding as we worked to gather the documents needed for the NIF application. The Tax Authority can be rather strict with these, so we're glad that it all worked out. Your support means the world to our team :)

c
customer美国 · 1 review · Verified · Experienced 2026-05-06 ·

Smooth process

Smooth process! Easy instructions! Good communication. Top notch. Looking forward to help opening a bank account soon!

Reply from Bordr2026-05-14

So glad we could help, thank you for this amazing review! While we don't currently assist with the bank account opening, we're happy to hear your NIF order went well. Thanks again, cheers :)

c
customer美国 · 1 review · Verified · Experienced 2026-04-29 ·

Incredible service.

Incredible service. Easy to follow instructions and responses

Reply from Bordr2026-05-14

Thank you so much for this wonderful review, Theresa! It was a pleasure working with you. Your trust and support means a lot to us :)

E
Ev英国 · 3 reviews · Verified · Experienced 2026-05-05 ·

Easy to understand and straightforward

Reply from Bordr2026-05-13

Thanks for this great review with Bordr! We're delighted to hear you had a smooth experience working with us. Our team appreciates your kind words :)

a
abdul rahmanAE · 5 reviews · Verified · Experienced 2026-04-27 ·

Very reliable

Very reliable, easy and fast. Within only 2 working days..hassle free

Reply from Bordr2026-05-05

Thanks for trusting us with your NIF, Abdul! It was a pleasure to help you with this. We appreciate that you took the time to leave us this kind review. Cheers :)

C
Candy Biggs美国 · 2 reviews · Verified · Experienced 2026-03-31 ·

Easy to Follow

Fast, easy to follow, thanks ExpatsEverywhere (YouTube)

Reply from Bordr2026-05-04

Great, thank you so much for this lovely review, Candy! Our team truly appreciates your support. We're also grateful to ExpatsEverywhere for the recommendation :)

A
Alana美国 · 1 review · Verified · Experienced 2026-04-08 ·

Help us with our NIF numbers

Help us with our NIF numbers, fast and quality response.

Reply from Bordr2026-04-23

Wonderful, so glad to hear you got your NIF without a hitch, Alana! Thanks for taking the time to leave us this review. It means a lot to our team :)

c
customer美国 · 1 review · Verified · Experienced 2026-04-06 ·

Ease of use and great customer service.

Reply from Bordr2026-04-21

Thanks for this review! So glad to hear you had a great experience with Bordr. Our team appreciates you :)

A
Anthony Graham英国 · 3 reviews · Experienced 2026-04-14 ·

Cancelling my NIF — great support when it got complicated

What started as a straightforward NIF cancellation hit an unexpected wall when the Portuguese tax authority (AT) rejected my documents for not being authenticated copies, something I'd never had to deal with before (neither would most people by the looks of it). Bordr's support team, especially Mona and Gela, were brilliant. They explained the issue clearly, kept me in the loop, and even arranged a certified copy of my passport through their lawyers as a one-time exception, free of charge. That genuinely saved me a trip to a notary and removed a chunk of friction from the process. The process itself can be slow due to how AT operates, but that's out of Bordr's hands. Their service and responsiveness? Spot on. I highly recommend!

Reply from Bordr2026-04-21

Woohoo, thanks for this incredible review, Anthony! Our team is always ready to help out, and it's our goal to simplify these processes for our customers as much as we possibly can. I'll share this review with Mona and Gela as well. We appreciate you and hope the rest of your Portugal plans go smoothly :)