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Written by the business, not verified by us.Botanicam (botanicam.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-09-06.
The salve came fast and was nicely packaged
Thanks so much for this great rating, we strive to get all orders out the same day and make it a "not just a box" experience with all hemp packaging and of course a free sample with every order. Sincerely, Botanicam
Botanicam is a great company which elevates the purchase experience by its presentation and care with the products, nice delivery notes and samples. I have been using Inesscents CBD Salvation Hot Freeze Skin Salve on my lower back religiously for two years. I love the soothing heat. Highly recommend! However it contains cayenne which will stain your clothes so be careful if this is a concern.
Donna! Thanks so much for this great rating !! Also, thanks for the heads up on the potential staining of clothes. We will be sure to alert new customers so they can be careful! We so appreciate your loyalty!!! Sincerely, Botanicam
Dear Ms. Higdon, We hate to hear you did not get the relief you expected. This could be for many reasons as every body is different and there is never one product that works for everyone. What we see as well is that if ones endocannabinoid system is not in good shape it can take longer as the cannabinoids will go to where your body needs them most. Perhaps you have hip pain but also have a gut problem, the CBD willl go to the most critical area first. Also, for a depleted endocannabinoid system, it can take time for you system to heal. Every person is different and we hope you will try another form to get the relief you desire but it can take time. Sincerely, Botanicam
Website is very easy to navigate and makes ordering easy. Products shipped fast, and arrived promptly. The quality of the cbd patches is outstanding. Thanks Amy & Evie, I will gladly order my cbd from you again.
Dear David, This is a fantastic review! We have never been named top Banana before so thank you!!!!! We are so happy to have you as a customer so Welcome to Botanicam from Amy and Evie and please send sample requests with your next order and we will try to accomodate! Sincerely, Amy Lund Founder Botanicam
I have always been pleased with their customer service & product. They remember that I have been using their product for many years.
Dear Bonnie, Thank you so much for this fantastic rating!! Of course we remember you! You have been with us almost from the start! You gave us a chance and we are so appreciative of your loyalty! Thanks so much and give us a ring sometime we would love to hear what you would like to try with your next order! Sincerely, The Whole Botanicam Team
Fast shipping, really nice hand written note and a free tester of lavender oil! Overall the packaging and product were amazing and I will be ordering again! :)
Dear Bailey, We are so happy to welcome you as a new customer! Thanks so much for giving us this great rating! We appreciate you took the time to give us this great review. Please let us know if you have any sample requests with your next order and we will try to accomodate! Sincerely, Botanicam
Great customer service and super fast shipping
Faith! Thanks so much for giving this rating! We just love when we see your name come through our ordering system. We so appreciate your loyalty! Please let us know what other products you would like to try as we are adding more samples every month! Sincerely, Botanicam
First of all the hand written personal thank you note scored major points in customer service. The presentation, packaging and care that went into also told me how much you care about your products and your customers. And finally the extra samples made the experience even better.
Dear Christine, THANK SO MUCH FOR THIS GREAT RATING! And thanks for the kind words of appreciation. We want to make online shopping the way it should be! We wish we could meet all of our customers in person to show our gratitude but in todays ecommerce ruled world we just have to try to show how honored we are to have you shop with us! Thank You! Botanicam
Great products and fast shipping! You can tell they care about customer service and quality! Love the free samples!
Dear Robin, Thanks so much for this great rating!!!!! And yes WE REALLY DO CARE!! Please take advantage of our free Certified Cannabinoid Therapist and of course let us know any sample requests you may have for your next order! Sincerely, Botanicam
Patches won't stay on for more than a day or two
Dear Mr. Vernon, We are so sorry you are having trouble keeping the patches secure! We advise customers to first apply in the evening and keep dry for 6-8 hours so the adhesive can secure. We also advise putting it in an area with thin skin, less hair and not a place that gets lots of friction like a beltline. I will give you a call to suggest area that will help keep the patch secure. Also, we hope you were happy with OUR service and enjoyed the free samples of the other manufacturers we represent, and quick delivery of 3 days. Sincerely, Botanicam
From my order to the arrival of my package, the entire experience was wonderful! Thank you for being a trusted provider of wellness products!
Dear Ms. Beck, Thanks so much for this great review!! We love this! A great experience from start to finish is just what we are trying to do! Thank you for putting your trust in us and for giving us this amazing feedback! Sincerely, Botanicam
Lets List what they DO NOT DO WELL OOOPS, cant think of anything!
Ok now blushing..lol and thinking humm that is a really great but high pressure review! We are so appreciative of this great remark!! Thanks so much for giving us such an amazing compliment! Sincerely, Amy and Evie
These products are the best prices I have found online. Customer service is quick, kind, and fast. I really like shopping here.
Dear Ms. Ingram, You nailed exactly why we are here!! Thanks so very much! We want to offer the best of the best and take care in making sure the products we offer pass our stringent requirements and we also love bringing back the whole fun customer experience along with the very best prices! Yes you can still have it all! Sincerely Botanicam
Amazing service. Amazing products. Definitely shop here if you want only pure quality.
Lizz!!!!!!!!!!! Thanks so much for leaving such a great recommendation for us! We just love having you as a loyal customer! Please let us know if there is anything more we can do as we always strive to improve! Sincerely, The Whole Botanicam Team
Botanicam never disappoints. Very quick fulfillment and shipping. Great products!
I hope we never will disappoint!! Thanks so much for this fantastic review! And please let us know any requests for samples on your next order! We are trying to get even more selection of freebies every day! Sincerely, Botanicam
Wonderful products and an even more wonderful staff. Always love the attention to detail and quality products. This was my third order and will in no way ever be my last.
THANK YOU SO MUCH!! We are so appreciative of every order we receive and the trust our customers put in both us as a team and the products we have curated! Thank you so much for being a loyal customer!!! Sincerely, Botanicam
I love the products, have been using them fo about 6 months. Easy to prepare and quick to consume, very tasty.
Dear Scott, We are thrilled you are enjoying our products! Each product and manufacturer goes through the ringer so we can bring you the very best choices! Thank so much for this great review! Botanicam
Best service I’ve ever received in an online purchase. My item arrived gift wrapped with a handwritten thank you note…!!! And so far the product works but for private reasons I’d prefer to not go into details:-)
AWE SHUCKS!!!!!! We are just all smiles over here!! During Covid we decided since we could not see our customers in person, we would make buying online a special experience and well...we are never going to stop doing that. My mom always told me a hand written thank you note is an important act of appreciation and we appreciate all of our customers that put trust in us! So, Thank You ! for being a customer and for this great review! Botanicam
I love it!! It really helps my knee!
Dear Sybil, Thanks so much for giving us this great rating!! We are so thrilled you are getting knee pain relief! Yahoo!! Botanicam
Great products, great customer service, and great people!
awe shucks! We love that last comment! Thanks so much for all of your compliments! Also, thanks for this great rating!!! Sincerely, Botanicam
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