Very confusing site
Very confusing site. Good buzz horrible flavor. I ordered another flavor. Hopefully it will be better
About five THC
Data updated- Website
- fivecbd.com
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 5 reviews
- Replies to negative
- 14% (2/14)
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About this business
At five, we specialize in premium THC products designed for a true full-spectrum cannabis experience. Our carefully crafted formulas feature a high ratio of Delta 9 THC, blended with natural cannabinoids and terpenes for a potent yet balanced effect. Explore our selection of THC-rich gummies, chocolates, tinctures, capsules, and beverages—all made with federally compliant, hemp-derived Delta 9 THC. Whether you're looking for a high dose (10mg THC), daily dose (5mg THC), or microdose (2mg THC), five THC offers the perfect potency to fit your lifestyle. With fast online shipping through DoorDash and GoPuff, we deliver the THC experience straight to your door - no dispensary needed.
Written by the business, not verified by us.Is five THC legit?
five THC (fivecbd.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 82% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 14% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-09-02.
What people say
Disappointed in my latest purchasing…
Disappointed in my latest purchasing experience with Five. I ordered what I thought was 4 small metal cannisters to hold gummies. In the pic online, it shows 2 cannisters for 1 price. I ordered 2, expecting to get 4. No, it's just a deceptive pic since it's one cannister for 15. So, $30 for 2 small cannisters. Definitely overpriced and definitely deceptive. They admitted this is "misleading." Also, I did an add on, accidentally adding something else I didn't want. Couldn't find a way on my phone to retract it, so I just went with it. Disappointing experience overall!
Great THC gummies
Great THC gummies, only takes a couple to get decently high.
Scam Marketing, Watch out
If you get anything to do with a nift card, meal delivery, and/or scammy THC companies, double check your firewall. These companies are all dumb scams. If they had a decent product they wouldnt need to sleeze scam market.
Shopping elsewhere next time
After a couple of times opening the SURGE container, it no longer opened. I got a hold of the response team. They offered zero help. I finally got it opened by destroying the plastic jar. Why would I purchase from Five again? They did say they were sorry and wished me a nice day 🤣.
Shipping sucks
Shipping sucks. They state shipping will be 4-7 days but its really like 14 days. I've ordered 4-5 times now and shipping is very slow even when paying for faster shipping. I guess the warehouse is using too much of the product.
DECEPTIVE BUSINESS PRACTICE.
So, when you order, and PAY EXTRA for second day air delivery, delivery may be on time, although I cannot not say for certain, as I still haven’t received it as of today. WHAT THEY DON’T TELL YOU, is that paying for second day air, doesn’t mean their order fulfillment folks don’t process your order (despite having $100 paid at time of order) in any faster fashion. Too many other companies out there for me to choose from, to waste time and money with this company. Did I mention that I subscribed to deliveries, and it didn’t seem to put them in “rush mode”. There customer service simply stated that UPS has the package (now). I warn you not to do business with this company, and certainly don’t pay for expedited delivery…as that is a deceptive business practice.
Customer service 10/10
Customer service 10/10! So, I had an issue when UPS misdelivered my package to the wrong house. The proof of delivery photo was clearly not my house and the people who answered the door at the house that got my package denied it even when I showed the photo. Whatever, people suck. When I reached out to UPS, they directed me to the shipper and wouldn’t assist so I contacted customer service via email and explained what happened, received a response within 24 hours letting me know they would take care of it. The next thing I know, I received an email with the new order number. That all happened on Friday/Saturday. By Monday I had a new tracking number and today is Wednesday and my package arrived today. Long story short, my experience with customer service was as good as it gets. They were fast, communication was great and they resolved my issue no questions asked faster than I expected. Additionally, I ordered 3 items and received 4 so I guess they threw a freebie in! I’ll have to do a product review later 😂
Lost Faith & Trust in product and service
So. Sigh. I’m a long time customer of FIVE. And though they are new ish , they are already going downhill fast. I’ve lost faith and trust in their product and now customer service. Product- Not consistent in flavor. I’ve had multiple containers of the same product have different flavored gummies in it. NEW BLUE DREAM- My order arrived with one pouch completely opened (never sealed properly). The gummies were thrown all over the inside of the box. Gross. Customer service NEVER RESPONDED. I’m just fed up with the inconsistency and issues. And customer service is a 2/10 at this point.
Five's website shopping experience and…
Five's website shopping experience and checkout gives you information about your order, including how many shipments your order is coming in and what is in with shipment, and showing you information that one of your shipments will arrive in one to two days. On the other hand, the customer service people say to ignore that and swallow the fact that you bought things under false pretenses. For example, if you buy something at 5:00 a.m. on Friday morning, with both / either the one to three day delivery or the one to two day delivery, the customer service people on the phone tell you you shouldn't expect it to go out until Monday at the earliest🤔 And that it takes up to 3 days for processing and then another one to three days to ship. And to disregard the notice that told you one of your packages would arrive in 1 to 2 days. Two agents in a row told me that.... I don't like incontinuities between the information a website gives you about your order and how orders are actually handled. Also, the product could use some good transparency about their standardization methods. It's not much information about how they do it. I'll just have to wait and see if the website was correct... or if the customer service agents were correct, come back and fix this review up to reflect what happened, when the product arrives. I'll also edit this to give a review of the product, and to adjust the stars⭐ accordingly as well.
These were horrible
These were horrible! My husband had a bad reaction to them…they say these are natural ingredients but I don’t know about that…we tried these twice ..they knocked him out for an hour or two and he woke up all wired…he couldn’t go back to sleep…he was hallucinating and wired…he’s a truck driver and since he was wired up he had to call In this morning because he can’t drive on no sleep …the prescription pills he gets from the doctor are the best ones that is the only way to go…we threw these in the trash.
No way to get a response from anyone
I made a $130 purchase April 6. It is now April 17 according to the shop app it hasn’t even shipped yet! No one answers the phone line and there’s no way to leave a message. Zero response to ANY of my emails. And lo and behold, I am locked out of my account even though I have the app and everything. I’m getting real frustrated that’s not a small order.
Absurdly over priced for 10 mg of THC…
Absurdly over priced for 10 mg of THC and 10 mg of CBD per gummy yet they wanna charge $105! About the price of a half ounce! They even raised their prices a couple months ago. Customer service sucks too
Reply from five THC2025-03-19
Hi there, thank you for sharing your feedback. We’re sorry to hear that you’re dissatisfied with the pricing and your experience with customer service. Our products are crafted with high-quality ingredients to ensure consistency and effectiveness, which can sometimes reflect in the price. We also value your input regarding customer service and will share it with our team for improvement. If you’d like to discuss this further or need assistance, please don’t hesitate to reach out to us directly. We appreciate your business and hope to have the chance to serve you better in the future.
Gummies good, customer service is lacking
Well, I like the gummies a lot. I've had a subscription for a while now. When I first started using them, customer service was great. Now, not so much. I tried using my reward points & for some reason they took 500 of my points for something I never ordered. Then they took 500 points from my balance when I had only used 250. I've sent them messages regarding the issue. No response. Nothing fixed. I try to contact them & get nowhere. Gummies good. Customer service sucks.
Reply from five THC2025-03-14
Hi Ryan, Thank you for your feedback, and we’re glad to hear you enjoy the gummies! We’re truly sorry to hear about the issues with your reward points and the lack of communication from our team. We did reach out to you via email to address this matter but have not yet received a response. Please feel free to contact us again, and we’ll make sure to resolve this for you as quickly as possible. We appreciate your continued support!
HORRIBLE CUSTOMER SERVICE!
My order was altered and I was unable to correct it. I immediately sent at least 4 emails. I received no response. This morning I called and the Customer Service Representative hung up on me TWICE.
Reply from five THC2025-03-14
Hi Judy, Thank you for sharing your experience, and we sincerely apologize for the frustration you’ve faced. We deeply regret the poor experience you had with our customer service team. This is not the level of service we strive for, and we are actively working to improve our communication. I can see this was resolved via email with one of our agents. If there’s anything else you need, please don’t hesitate to reach out, and we’ll be happy to assist you further.
Your sleep gummies are the real deal…
Your sleep gummies are the real deal and help me get the best night of sleep. Thank you
Reply from five THC2025-03-14
Hi Dava! Thanks so much for the amazing feedback, so glad to hear it is helping get you the rest you need. Take care!
Game Changer
I've ordered your gummies several times now and your product is always consistent and fresh. It's been a real game changer managing my all body arthritis. Thank you so much!!!
Reply from five THC2025-03-14
Hey Ellie! We very much appreciate your review. So happy to hear tis product is working well for you!
Awesome gummies!
Awesome gummies!! Been taking these for years and they truly help with mood and pain. I get the best sleep with the nighttime ones. I take the daytime ones everyday and they're excellent!
Products were not as advertised, horrendous customer service
Products were not as advertised. When I called I got the run around about a refund. Then the "CSR" hung up on me. I called back and was immediately hung up on again. Third time I called the same person answered and I asked for a supervisor. He said there wasn't one. When I said I would dispute the charges on my credit card and post a negative review he hung for the the third time. I looked them up with the Better Business Bureau and their rating has been revoked and downgraded to an F for Advertising issues found by BBB and Failure to respond to 2 complaint(s) filed against business.
I am shocked that anyone is willing to…
I am shocked that anyone is willing to buy gummies from this company more than once after their first experience with them. Those described as "high potency" only contain 10mg of THC, and they sell other types with even less! If you consume enough to get any type of buzz you would be overloading your body with WAY too much sugar. And yet they still manage to make them also taste terrible, especially the aftertaste, brushing teeth afterwards absolutely required and even that won't fully remove the awful taste.
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