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Sarah Dawn

United States

1 Reviews
4 Reads
0 Useful

1 review

five THC

Five's website shopping experience and…

Five's website shopping experience and checkout gives you information about your order, including how many shipments your order is coming in and what is in with shipment, and showing you information that one of your shipments will arrive in one to two days. On the other hand, the customer service people say to ignore that and swallow the fact that you bought things under false pretenses. For example, if you buy something at 5:00 a.m. on Friday morning, with both / either the one to three day delivery or the one to two day delivery, the customer service people on the phone tell you you shouldn't expect it to go out until Monday at the earliest🤔 And that it takes up to 3 days for processing and then another one to three days to ship. And to disregard the notice that told you one of your packages would arrive in 1 to 2 days. Two agents in a row told me that.... I don't like incontinuities between the information a website gives you about your order and how orders are actually handled. Also, the product could use some good transparency about their standardization methods. It's not much information about how they do it. I'll just have to wait and see if the website was correct... or if the customer service agents were correct, come back and fix this review up to reflect what happened, when the product arrives. I'll also edit this to give a review of the product, and to adjust the stars⭐ accordingly as well.

2025-04-27