The Bouqs Company (bouqs.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is good. 81% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 62% of negative reviews. Last updated 2026-08-10.
High quality and variety offered.
Hello Mary, We're so happy you found great quality and variety! Thank you for your feedback; we appreciate you taking the time to share. Keep Blooming! Shen@TheBouqsCo.
I look forward to my monthly Bouqs subscription. The flowers are always so beautiful, and they transform my living room and my heart each month!
We are so happy to hear that you look forward to your monthly subscription! It's wonderful that our flowers bring beauty to your living room and joy to your heart each month. Keep Blooming! Shen@TheBouqsCo.
The Saturday customer service guy Jerald handled my issue quickly and with friendly feedback
Hi there, Thank you for sharing this! We're so glad to hear Jerald was able to quickly assist you and provide friendly support. We'll be sure to share your kind words with him. We truly appreciate your feedback and support! Keep Blooming! Shen@TheBouqsCo.
Hello Beth, Thank you for your wonderful feedback! We're so happy to hear that you loved the flowers and found the ordering process easy. We appreciate your support! Keep Blooming! Shen@TheBouqsCo.
Shipping was terrible and arrived 5 days later than suppose to
Hello there, Thank you for sharing your feedback with us. We’re sorry to hear that your order arrived later than expected. We understand how important timely delivery is, especially when sending flowers for a special occasion. We’d like the opportunity to look into this further and provide the best possible solution. Please send us an email at [email protected] with your order details, and our team will be happy to assist. We appreciate your feedback and the chance to make this right. Warm regards, Shen@TheBouqsCo.
Spent $175 for the flowers to say “delivered” but never arrived. This place is a f*ing scam
Hi there, Thank you for sharing your feedback with us. We’re sorry to hear that your order shows as delivered but was not received. We understand how concerning this situation can be, and we’d like the opportunity to look into this further. Please send us an email at [email protected] with your order details so our team can review what happened and provide the best possible solution. We appreciate your patience and the opportunity to assist. Warm regards, Shen@TheBouqsCo.
Everything was great but was unable to edit message after about 15min or so after ordering and would have to cancel and reorder. Did not have time so let it go. Will know for next time. Thank you.
The flowers are beautiful and the receiver was thrilled to get them. They were delivered as requested, ON TIME!
Hi Pat, We're so happy to hear that the beautiful flowers delighted the recipient and arrived precisely when expected! Thank you for sharing your wonderful experience with us. Keep Blooming! Shen@TheBouqsCo.
Bouquet was not worth the high price. The main flower was "poms" which are very cheap.
Hello there, Thank you for sharing your feedback with us. We understand your concern regarding the value of your bouquet and appreciate you taking the time to share your experience. After checking your order details, we’re glad to see that this has already been addressed and taken care of by one of our team members. If you have any further questions or concerns, please don’t hesitate to reach out to us at [email protected], and we’ll be happy to assist. Warm regards, Shen@TheBouqsCo.
The response to my order was great. I was somewhat disappointed in the floral arrangement for the price. Delivery was satisfactory.
Hello Patricia, Thank you for your feedback. We're happy to hear that the ordering process and delivery met your expectations. We sincerely apologize that the floral arrangement itself didn't fully live up to your expectations for the price. We truly appreciate you bringing this to our attention as it helps us to continually improve the quality and value of our offerings. Keep Blooming! Shen@TheBouqsCo.
Flowers came when they were scheduled, packaging was intact, and flowers were nice.
Hi Ellen, We're so happy to hear that your flowers arrived on schedule, that the packaging was intact, and that you found the flowers to be nice. Thank you for your positive feedback! Keep Blooming! Shen@TheBouqsCo.
Hello there, Thank you so much for your kind review! We're glad to hear you love our selection of flowers. We truly appreciate your support and look forward to helping you find the perfect blooms for every occasion! Keep Blooming! Shen@TheBouqsCo.
Local florist couldn't fill order. Would not have ordered from you if I thought there could be a 1 day delay in delivery. Really disappointed.
Hi there, Thank you for sharing your feedback with us. We understand your concern regarding the delivery delay and how important it was for your order to arrive on time. After checking your order details, we’re glad to see that this has already been addressed and taken care of by one of our team members. If you have any further questions or concerns, please don’t hesitate to reach out to us at [email protected], and we’ll be happy to assist. Warm regards, Shen@TheBouqsCo.
It’s easy to pick out a bouquet when you know it will look exactly the same when it is delivered! When I used to use that “800” place, the delivered bouquets never looked like the picture and were usually much less appealing. The Bouqs flower arrangements are much fresher and last longer as well! Needless to say I have blocked all “800” numbers! The Bouqs will now be my favorite flower company to call on!
Hi Sean, Thank you so much for your wonderful review! We're thrilled to hear that you've been impressed with the quality, freshness, and consistency of our arrangements. It means a lot to know that you can trust us to deliver bouquets that bring your vision to life and last longer. We truly appreciate your support and are honored to be your go-to flower company! Keep Blooming! Shen@TheBouqsCo.
I ordered Ivory Breeze and it was delivered on time. However, when my friend sent me a photo of the bouquet it did not at all look like the photo on your website. There were no blue/purple flowers and instead there were lilies. I'm really disappointed with this result of my first order after renewing my subscription. I'm considering canceling if the next bouquet does not look like the image in the order.
Hi there, Thank you for taking the time to share your feedback. We're sorry to hear that your Ivory Breeze bouquet didn't match the arrangement shown on our website, especially after renewing your subscription. We understand how disappointing this must have been, particularly since it was your first order back. We'd like the opportunity to look into this further and provide the best possible solution. Please email us at [email protected] with your order details and, if available, a photo of the bouquet that was received. Our team will be happy to review everything and work with you to make this right. We appreciate your feedback and hope to have the opportunity to restore your confidence in us. Warm regards, Shen@TheBouqsCo.
I have ordered from Bouqs several times. I love how fresh their flowers are, and top quality, too. They last forever with proper care. When I order flowers for my daughter in Florida, they always warn me that that location may be undeliverable, then they deliver, anyway. This time, I got 25% discount! Yay!💐
We're so happy to hear how much you love the freshness and quality of our flowers, and that they last so long with proper care! We appreciate your understanding regarding the delivery notifications for Florida, and it's wonderful to know your daughter always receives her beautiful blooms. We're thrilled you enjoyed the discount! Keep Blooming! Shen@TheBouqsCo.
Went all the way through the checkout process, including writing a sentiment, only to discover the bouquet was not covered by the sale when previously I believed it to be.
Hi there, We appreciate you taking the time to share your experience. We understand how frustrating it can be to go through the checkout process and find an item isn't included in a sale as expected. We are always working to ensure clarity in our promotions. We'd like to look into this matter, so please reach us at [email protected]. Our team will be happy to assist. Keep Blooming! Ram@TheBouqsCo.
Amazing service and easy to use processing
Hi there, Thank you for your wonderful feedback! We're so happy to hear that you found our service amazing and the processing easy to use. We truly appreciate your kind words! Keep Blooming! Ram@TheBouqsCo.
It was easy! I have been ordering flowers from them for a long time. They have always been easy. The flowers always arrived in great shape and they seem to last a long time . I have been very happy with my orders and so have the recipients…. I will continue to order from them!!!
Hi Sarge, We're so happy to hear that ordering from us has always been easy for you! It's wonderful to know that the flowers consistently arrive in great shape and last a long time. We truly appreciate your continued happiness and loyalty! Keep Blooming! Ram@TheBouqsCo.
I love this service! I been using The Bouqs for about 6 months now. I am a service member that is away at the moment, and The Bouqs allows me to pick out flowers well in advance write and note and next thing you know the flowers are at my wife's doorstep. I was even able to change delivery address when she was on vacation. The selection of flowers is great! Always different arrangements to pick from and every month she says these are my favorite ones so far! The quality of flowers is great she always sends me pictures and by the time the last set is ready to be thrown out the next set arrives, so they last close to a month.
Hello there, We are incredibly grateful for your wonderful feedback! It truly warms our hearts to know that our service has been so helpful in keeping you connected with your wife, especially while you are away. We are so pleased that the ability to schedule deliveries in advance and adjust addresses has been beneficial for you. We love hearing that your wife enjoys the variety and quality of our arrangements, and that they bring her joy month after month. Thank you for sharing your experience with us. Keep Blooming! Ram@TheBouqsCo.
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