They replaced a tool without too much…
They replaced a tool without too much headaches.
Reply from BoxoUSA2026-07-21
Hi David, Thank you for your support! We want to assure you that our warranty process is designed to be simple and efficient.
About BoxoUSA
Data updated- Website
- boxousa.com
- Category
- Vehicles & Transportation
- Location
- United States · Irvine
- Status
- Unclaimed
- Last 12 months
- 61 reviews
- Replies to negative
- 100% (5/5)
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Is BoxoUSA legit?
BoxoUSA (boxousa.com) has a 4.6 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
The shipment took a bit too long
The shipment took a bit too long, I had to pay extra duty on it- $150- and then I didn't get the colour of trim I expected.
Reply from BoxoUSA2026-07-14
Hi Stefan, It seems you recognized that the order was not placed correctly. We are currently working with you to ship the color you intended to purchase. We hope you are enjoying your 3-Drawer Hand Carry Tool Box and 69-Piece Karting Tool Set. Please note that deliveries to Canada may take a bit longer, but we appreciate your patience.
Great customer support
Great customer support, timely shipping, very nice products
Reply from BoxoUSA2026-07-14
Hi Chris, We appreciate your support and review!
Great quality tools
Great quality tools. Very good company to work with
Reply from BoxoUSA2026-07-14
Hi Don, Thanks for your support and review!
Seamless Transaction
Everything from the salesman to delivery was a great experience.
Reply from BoxoUSA2026-07-14
Hi Steve, Thank you for your review! We appreciate your support; our sales team is great.
great products and great customer…
great products and great customer service!
Reply from BoxoUSA2026-07-14
Hi John, Thank you for your support! We really appreciate your positive 5-star review.
I was able to find what I needed…
I was able to find what I needed quickly. My tools were delivered in excellent condition. The EVA foam adds value. I'm very happy with my purchase!
Reply from BoxoUSA2026-07-14
Hi Richard, thank you for your support and for taking the time to review us. It truly means a lot that you received your tool promptly and in perfect condition!
The 1/4 ratchet I have yet to get
Still haven't received the replacement 1/4 ratchet. Never got to use the original one either because it was broke out the box. Then Boxo couldn't give me the same one I just got from them. Not a good start to trying out a new brand of tool for me.
Reply from BoxoUSA2026-07-09
Hi Jeremy, we're sorry you are experiencing an issue with the delivery of your item. Our customer support team will reach out to you and assist with this matter.
Great tool
Great tool, easy purchase intermittent deliver.
Reply from BoxoUSA2026-07-09
Hi Jeff, We really appreciate your feedback and support.
Great CS
Received damaged box, CS made it right.
Reply from BoxoUSA2026-07-09
Hi Chris, Thank you for sharing your experience and appreciate your 5-Star review.
So easy to work with
So easy to work with, help build a custom tool kit and fast delivery. Highly recommend and will be buying more tools from them.
Reply from BoxoUSA2026-07-09
Hi Kevin, We truly appreciate your positive review and support! Your feedback means a lot to us. Thank you!
great customer service and price
great customer service and we got exactly what we needed at a great price and fast delivery
Reply from BoxoUSA2026-07-09
Hi Chris, thank you for sharing your wonderful experience. We appreciate your support and your review.
Great service everything arrived as it…
Great service everything arrived as it should have no issues we will be going back through you guys again for any more tools thank you all for everything. Daughter enjoys them and works excellent.
Reply from BoxoUSA2026-07-09
Hi Brian, we’re pleased you chose BoxoUSA for your tools. Thank you for your support and review. It’s wonderful to hear that you and your daughter are enjoying your 45" 11-Drawer Bottom Roll Tool Cabinet and Master Tool Set.
Good quality tools, but…..
Good quality tools. Not top line but adequate for 95% of most users. Biggest issue is they will sell you items they don’t have. I ordered multiple tools for several thousand dollars in early March. Finally got ordered completed this week. Foam trays are nice, well thought out
Reply from BoxoUSA2026-07-09
Hi Thomas, thank you for sharing your feedback and review. Your insights are invaluable to us, and we are committed to using them to make continuous improvements. We truly appreciate your support!
Great tools provided in an organized way.
Bought roll up kits as well as organized tool boxes. Great quality tools that are easy to keep organized.
Reply from BoxoUSA2026-07-09
Hi Malcolm, we appreciate your support and feedback! We're excited to hear that our 69-piece metric UTV roll and 3-drawer are a perfect match for you.
Great customer service
Great tool bags, very organized and quality
Reply from BoxoUSA2026-07-08
Hi Dough, Thank you for your support and feedback.
You have good tools
You have good tools. Your prices are very much in line with Snap On .
Reply from BoxoUSA2026-07-09
Hi Joel, Thank you for your 5-Star review and support.
impressed with the quality of the tools…
impressed with the quality of the tools and tool box.
Reply from BoxoUSA2026-07-08
Hi Steven, Thank you for you review we appreciate your feedback. We hope your Fully loaded 26" 5-Drawer Hand Carry Tool box is being to great use.
This kit has every thing I have needed…
This kit has every thing I have needed and is great quality.
Reply from BoxoUSA2026-07-08
Hi John, we truly appreciate your support and feedback! Our 69-piece UTV Roll is a bestseller, cherished by many for its quality and versatility.
Got a box and a tech tool set for a…
Got a box and a tech tool set for a graduation present. All is good quality and arrived with no damage. Only complaint is it tool kit come with a claw hammer not a real hammer or a soft blow. Don't know but we got a pretty good laugh over it. Thanks
Reply from BoxoUSA2026-07-08
Hi Lance, We appreciate your support and 5-Star review. Great to hear your items were delivered in perfect condition. You received our General Purpose Master Set vs our Automotive Tech Master Set which comes with a Ball Peen and Dual Soft-Faced Hammer.