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Vehicles & Transportation

BoxoUSA

61 reviews

4.661 reviews
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About BoxoUSA

Data updated
Website
boxousa.com
Category
Vehicles & Transportation
Location
United States · Irvine
Status
Unclaimed
Last 12 months
61 reviews
Replies to negative
100% (5/5)
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Is BoxoUSA legit?

BoxoUSA (boxousa.com) has a 4.6 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

H
HaHaHa · 2 reviews · Verified · Experienced 2026-05-27 ·

Super easy to order what I wanted

Super easy to order what I wanted. An employee called me when they were packaging the 2 tool boxes I ordered to make sure I had a way to unload it and to let me know it was shipping. They were packed very well and arrived completely undamaged. The boxes and tools seems to be pretty good quality. I have used tool truck tools for the last 20 years and these Boxo tools seem to have good quality.

Reply from BoxoUSA2026-07-08

Hi! Thank you for your support and feedback. Our warehouse does an amazing job to ensure you are all set with your order.

t
tano vega · 1 review · Verified · Experienced 2026-05-22 ·

Great products and service from BOXO!

Reply from BoxoUSA2026-07-02

HI Cayetano, Thank you for your support and feedback! We really appreciate it.

J
Jason zobkiw · 2 reviews · Verified · Experienced 2026-05-22 ·

Could not ask for more

The sale was easy and delivery on time, but more importantly, these t-handles rock. A lot of people at the track asked about them and I referred them right back to you guys. Makes adjustments on the Kart trackside a breeze. Awesome product!

Reply from BoxoUSA2026-07-08

Hi Jason, Great to hear you had an amazing experience and are enjoying your 11-Piece 3-Wat Metric Socket T-Handle Wrench set. We appreciate your support!

S
Stephen Levine · 1 review · Verified · Experienced 2026-05-26 ·

All products were safely packaged and…

All products were safely packaged and secured. Everything in the set arrived in perfect shape.

Reply from BoxoUSA2026-07-08

Hi Stephen, we appreciate your support and feedback! We're thrilled to know that your items were delivered securely.

J
Jordan Barile · 1 review · Verified · Experienced 2026-05-18 ·

Great quality!

The tool roll shipped quickly and the quality of the tools are fantastic! I hate the feeling of not having the tools to get something basic or even a little complex resolved and having a compact but very capable kit like this UTV set is perfect for my 4Runner!

Reply from BoxoUSA2026-07-02

Hi Jordan, Hi Jordan, we’re thrilled that our UTV 69-Piece set worked perfectly for your 4Runner! Your business and feedback are invaluable to us. Thank you for choosing BoxoUSA.

K
Kali · 2 reviews · Verified · Experienced 2026-05-14 ·

So far I'm super impressed with the…

So far I'm super impressed with the tool box. Shipped perfectly and the style is on point.

Reply from BoxoUSA2026-07-02

Hi Kali, Thank you for taking the time to share your review. Your feedback is invaluable to us, and we truly appreciate it!

K
Kindall Collins · 1 review · Verified · Experienced 2026-05-14 ·

Great looking took set love the Eva foam

Reply from BoxoUSA2026-07-02

Hi Kindall, It's great to hear that our EVA foam was the perfect fit for your needs!

D
Dylan Coleman · 1 review · Verified · Experienced 2026-05-12 ·

Warranty pliers

I broke a pair of pliers and boxo warranties with no questions asked and made the process very easy

Reply from BoxoUSA2026-07-02

That's excellent news! Our warranty is completely hassle-free, ensuring you have peace of mind with your purchase.

E
EARL JOHNSON · 3 reviews · Verified · Experienced 2026-05-08 ·

1)QUALITY

1)QUALITY 2) DELIVERY 3) PRODUCTS

Reply from BoxoUSA2026-05-28

Hi Earl, Thank you for your support and business. We appreciate you choosing BoxoUSA.

J
JESSI · 3 reviews · Verified · Experienced 2026-05-05 ·

Well

Well, I bought the Boxo 72 inch toolbox with their tools to help with foam organization pretty much why everybody buys Boxo tools. The foam organization does not fit in the 72 inch drawers so you have to do a bunch of hodgepodge fillers to make it nice, which is a waste so then they referred me to a foam company out of San Diego to have custom foam made for their toolbox and their drawers which turned out to be a nightmare on its own

Reply from BoxoUSA2026-05-27

Hi Jessi, We're sorry to hear that you're experiencing an issue with the foams for your 72-inch item. Since it has been eight months since your purchase, please reach out to our customer support team for assistance. They are available Monday through Friday from 9 AM to 5 PM. You can contact them at [email protected]. We appreciate your business.

A
A.J. Faucher · 4 reviews · Verified · Experienced 2026-05-06 ·

Great quality tools, great price

Great quality tools great price! Stoaked about the new moto insert. That will be my next purchase. But if anyone is reading this from Boxo. Maybe you could include a 36mm in the moto insert and your adv roll. The pan America has a 36 mm axle nut and it would make the kit perfect in my opinion. Thanks again!

Reply from BoxoUSA2026-05-28

Hi A.J., Thank you for your feedback and review. We sincerely appreciate your support and value your business.

D
DANIEL BLUMENTHAL · 1 review · Verified · Experienced 2026-05-06 ·

Great product better than expected!

Reply from BoxoUSA2026-05-28

Hi Daniel, We value your support and appreciate your business. Thank you for choosing BoxoUSA.

I
Ian · 2 reviews · Verified · Experienced 2026-05-04 ·

Amazing tool kit!

The tools are outstanding! Love the set up and the tool rolls are well organized and clean looking. However, it took nearly three months to fulfill my order. I understood they were on back order when purchasing but three months seems excessive.

Reply from BoxoUSA2026-05-27

Hi Ian, we're glad that our Off Road Bag 80-Piece is outstanding and meets your needs. We understand and apologize for the delay; this item is in high demand and was on backorder. We appreciate your review and feedback.

D
Dawayne Cox · 2 reviews · Verified · Experienced 2026-05-04 ·

It took 5 months to get my order?

It took 5 months to get my order?! Crazy!

Reply from BoxoUSA2026-05-27

Hi Dawayne, we truly appreciate your feedback. Due to high demand, our 80-Piece Off Road bag was temporarily on backorder. Thank you for your patience and support; we value your business!

C
Customer · 2 reviews · Verified · Experienced 2026-04-22 ·

Replacement wrench's…

I needed a few replacement wrench's that where misplaced. The process was very easy to do. The quality of the product is very good and the items where delivered on time.

Reply from BoxoUSA2026-05-07

Hi Andy, Thank you for sharing your experience and for your continued support. We are pleased to hear that you are satisfied with the quality of our products.

C
Chris · 1 review · Verified · Experienced 2026-04-20 ·

Super well made product

Super well made product. The box is amazing constructed and the laser etching on the foam is a must for someone like me that is very meticulous with their tools.

Reply from BoxoUSA2026-05-06

Hi Chris, we hope you are enjoying your fully loaded 26" Pro Series. We appreciate your positive review. Our EVA is truly amazing and unlike anything else.

E
Erik · 2 reviews · Verified · Experienced 2026-04-16 ·

Fast and easy

Fast and easy, dilivery was quick

Reply from BoxoUSA2026-05-06

Hi Erik, thank you for your review and support! We truly appreciate it!

J
Joshua Dreher · 1 review · Verified · Experienced 2026-04-15 ·

I had a Monster energy edition and when…

I had a Monster energy edition and when I send in for a warranty on a screwdriver they sent me one that doesn't match. Update 5/14/26 they sent me the correct one to resolve the issue.

Reply from BoxoUSA2026-05-01

Hi Joshua, our customer service team is here to help you with any issues you may have. Please feel free to reach out for support. Our customer service team will assist you shortly!

d
dylanl.com · 2 reviews · Verified · Experienced 2026-04-15 ·

Great quality and value for the money

Reply from BoxoUSA2026-04-30

Hi Dylan, We appreciate your feedback and support.

R
Russell Abbott · 2 reviews · Verified · Experienced 2026-04-09 ·

Love the foam

Love the foam. Simple, secure storage solutions. Well laid out, high quality, perfect fit. Tools are excellent as well. Had a total loss in early 2022 and am now finally replacing stuff. Boxo for the win. You won’t be disappointed.

Reply from BoxoUSA2026-04-30

Hi Russell, Thank you for your amazing review! Your feedback means a lot to us, and we're grateful to have you as a valued BOXOUSA customer.