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Shopping & Fashion

boyatheart.com

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74 reviews

4.274 reviews
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About boyatheart.com

Data updated
Website
boyatheart.com
Category
Shopping & Fashion
Location
Singapore
Status
Unclaimed
Last 12 months
17 reviews
Replies to negative
38% (5/13)
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About this business

A direct from factory to consumer brand. We make the best quality clothing with the best workmanship possible, while keeping prices reasonable and sustainable.

Written by the business, not verified by us.

Is boyatheart.com legit?

boyatheart.com (boyatheart.com) has a 4.2 out of 5 rating on OK.one, based on 74 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 78% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 38% of negative reviews; 17 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Bad quality

Long delivery. Poor cutting

Reply from boyatheart.com2023-07-24

Hi S.R. sorry to hear about the issues you are facing. you could always reach out directly to us over at whatsapp for a faster response. and we will definitely find ways to help you solve the issues faced be it a refund or a size change. our goal of customer satisfaction has and always will be a priority. thank you!

PREMIUM MATERIAL and SERVICE

Very prompt in responding to enquires. Very premium and durable material used with excellent workmanship. will definitely visit and buy again.

Reply from boyatheart.com2023-07-24

Hi Vincent, glad that the mistake was sorted out. Do reach us on our whatsapp channel if you need anything always! we are glad you enjoy the garments as it has always and will be our priority to ensure that customers enjoy the product they purchased at a sustainable price!

Still have yet to receive any tracking…

Still have yet to receive any tracking order after an earlier reply said that it would be delivered out few days ago on 6/7 or 7/7. It is 12/7 today and yet no updates on the order.

Reply from boyatheart.com2023-07-12

Hi Sofhian, we have sent out the email to you on 7/7 with the tracking number. it may be in your spam. pls do check. if you still do not have the tracking number you can always reach us on whatsapp and we will provide with you your tracking info should you not be able to find it. the delivery courier is JNT. Thank you.

Lots of hype, no substance.

Lots of hype, average quality product. Overpriced. Don’t bother.

Reply from boyatheart.com2023-06-25

Hi Rewi, sorry you feel that way. But we as a manufacturer do take alot of pride in what we do. If it is a defect do let us know and we would correct it. Our aim has always been to create quality products. We do still stand behind what we have said.

Good and not that bad.

bought 2 different t-shirts. one is good and another one is kinda similar material u can get in normal departmental stores with cheaper price tag of course.

Reply from boyatheart.com2023-06-15

Hi Kim! Do check out on our workmanship! If you find something else with our workmanship do let us know!

All is good except for colour blunder

Enquiries via IG DM were fast, I preordered the Logo V2 and received 3 days later from its dispatch on 15 May, which I considered reasonable. However one of the t-shirt's colour received was wrong, I ordered Punch but was given Blush. DM them via IG and response was quick, they said they would get it sorted out for me. However, when the guy brought the supposedly right colour to me for exchange, it was still the same wrong Blush colour. I was amused with this as I didn't expect the same wrong colour again even when I had told them I ordered Punch but was given Blush, which is wrong. So, the guy mentioned he needed to check the stock and would contact me again. He sent a picture of Punch to me and asked if this is the right one and I finally managed to get the right colour the next day. The whole exchange process took 6 days. My suggestion will be to have the colour name printed somewhere for ease of differentiation, for both the staff and the customer.

Reply from boyatheart.com2023-06-03

Hi Rebecca, we have handled our backend and have settled the wrongly shipped item to you. We hope that has settled the issue. Thank you.

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