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Health & Medical

BraceLab

64 reviews

4.664 reviews
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About BraceLab

Data updated
Website
bracelab.com
Category
Health & Medical
Location
United States · Raleigh
Status
Unclaimed
Last 12 months
64 reviews
Replies to negative
100% (4/4)
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Is BraceLab legit?

BraceLab (bracelab.com) has a 4.6 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

W
W. Eric Maughan · 2 reviews · Verified · Experienced 2026-04-08 ·

Excellent Experience

Quick and easy transaction. Accurate details especially on sizing. Product is of exceptional in design, fit and performance.

Reply from BraceLab2026-04-22

We're happy to hear that you found the transaction quick and easy. We're also glad the sizing details were accurate and that you were pleased with the product's design, fit, and performance! Thank you for taking the time to leave a review.

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ROBERT RIDOLFI · 3 reviews · Verified · Experienced 2026-04-06 ·

Have ordered before

Have ordered before. No issue when ordering or when received.

Reply from BraceLab2026-04-21

We're glad you had a great experience with your order. Thank you for your continued support and positive feedback.

J
Janice · 2 reviews · Verified · Experienced 2026-03-30 ·

These knee braces are amazing

These knee braces are amazing. The fit is comfortable, they’re adjustable and fit under jeans. They are way worth the price compared to drug store options. I had to send the first size back and the larger size came quickly

Reply from BraceLab2026-04-21

We're happy to hear that our knee braces provide a comfortable fit and meet your needs! We appreciate your feedback about the quick delivery of the replacement size.

F
Frank Milito · 6 reviews · Verified · Experienced 2026-03-31 ·

I like the brace band

I like the brace band. It gives me a little bit of relief.

Reply from BraceLab2026-04-21

We're happy to hear that our brace provides you with relief. Thank you for sharing your positive experience with us!

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Regina Molloy · 3 reviews · Verified · Experienced 2026-03-28 ·

Relevied my arthritic pain

Reply from BraceLab2026-04-20

We're happy to hear that our product helped with your pain. Thanks for your feedback; we appreciate it.

C
Cynthia Boland · 1 review · Verified · Experienced 2026-04-02 ·

Reliable product

I have ordered previously from this company so I felt it would be a good choice. My first BraceLab product was fitted by a specialist at a medical facility, so when I have ordered from them I knew already that the products are recommended by a top tier orthopedic practice in Rhode Island.

Reply from BraceLab2026-04-17

Thank you for your continued trust and support. We’re glad to hear your experience with BraceLab and the recommendation from your orthopedic practice have been helpful in your care.

D
D'Arcy Danby · 1 review · Verified · Experienced 2026-04-01 ·

Game changer

I’ve been dealing with ruptured ligaments in both wrists for a long time, so finding something that actually helps has been a challenge. I decided to try this wrist brace, and honestly, the difference was almost immediate. I initially only bought the left brace because I was skeptical, but after wearing it for about 30 minutes and feeling the relief, I went ahead and ordered the right one too. Within that first half hour, I noticed a clear reduction in both pain and numbness. Another huge improvement is that my trigger finger hasn’t been locking up like it used to before I started using this brace, which has made a big difference in my day-to-day comfort and mobility. What really stood out to me is how much better my wrists feel at the end of a full workday. Normally, I’d be dealing with constant aching and discomfort, but with this brace, the pain is significantly reduced. It provides solid support without feeling too bulky or restrictive. I’m a real person dealing with real wrist issues, and for anyone going through something similar, this has truly been a game changer. I only wish I had found it sooner.

Reply from BraceLab2026-04-17

We're so glad to hear that our wrist brace has provided you with relief and improved your comfort! It's wonderful to know it's made such a positive difference in reducing your pain. We appreciate you sharing your experience.

G
Goodvelt · 1 review · Verified · Experienced 2026-03-26 ·

The website was easy to use and my…

The website was easy to use and my splint arrived in a timely fashion.

Reply from BraceLab2026-04-17

We're happy to hear that our website was easy to use and your brace arrived quickly! Thank you for your positive feedback.

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Robert Radsliff · 3 reviews · Verified · Experienced 2026-03-21 ·

I can enjoy my hobbies again without the stress of ruining my hands

My main hobby is video games and smartphones also ask for a lot of things usage(nevermind every other thing we do day to day), but with the joint sticking out and constant low grade pain.. well I was worried about the future, these were shared around and have just been amazing. I'm not really sure how to articulate it. I'm so I got them.

Reply from BraceLab2026-04-13

We appreciate you sharing your experience! It's great to hear that our product has been so helpful, especially with your hobbies.

C
Christopher Ames · 1 review · Verified · Experienced 2026-03-27 ·

Cuts into the base of my thumb

Cuts into the base of my thumb, so design problem

Reply from BraceLab2026-04-10

We’re sorry to hear this has been your experience. We do see that you’ve been in touch with our team. As discussed, we’ve asked for a few photos to better understand the fit and confirm whether the sizing may be contributing to the discomfort. Getting the right size is key to ensuring the brace sits properly at the base of the thumb. We’re here to make sure you get the best possible fit and support, and we’ll continue working with you to resolve this.

S
Sharon H · 2 reviews · Verified · Experienced 2026-03-17 ·

Fast efficient service

Reply from BraceLab2026-04-07

Thank you for your feedback. We are pleased to hear our service was fast and efficient.

S
Sandra Raum · 1 review · Verified · Experienced 2026-03-23 ·

I never received the brace!!!!!!!!

Reply from BraceLab2026-04-06

We’re sorry to hear this. It looks like we haven’t received any prior communication from you regarding this issue. Please reach out to our customer support team so we can look into your order.

d
daniel · 1 review · Verified · Experienced 2026-03-22 ·

Second brace

Second brace. Sadly for opposite thumb! This one took quite a while to ship. Also it was super tight when it came. It has since stretched and fits nicely except for the strap that wraps around the thumb itself. That one is still too small. I measure a full 2 cm below what is recommended for next size up, but may try that next time anyway. Called company to ask question and call was never returned.

Reply from BraceLab2026-04-06

Thank you for your feedback, and we’re sorry to hear about your experience. We apologize for the shipping delay. We did return your call but were unable to leave a voicemail. You may reach back out to our support team and we’d be happy to help with sizing guidance or explore other options to ensure a better fit.

T
T Stanley · 3 reviews · Verified · Experienced 2026-03-13 ·

Very Effective Products

The website is clean and the descriptions of the different braces and products are clear, I purchased one for my MCP joint and it has literally been the ONLY brace that has reduced the pain and gives really good support.

Reply from BraceLab2026-04-06

We're happy to hear that our website was helpful and the brace is providing you with pain relief and support. Thank you for sharing your positive experience!

m
mary jo · 7 reviews · Verified · Experienced 2026-03-20 ·

Good product shipped fast!

Reply from BraceLab2026-04-06

We're happy you received our product quickly and that you are satisfied with it. Thanks for your feedback.

T
Tubby Baldwin · 1 review · Verified · Experienced 2026-03-10 ·

Order next down

I used the size chart on the website, and the braces were way too big! I reordered the next side down. It took a while to get the replacements, but they fit.

Reply from BraceLab2026-04-02

We appreciate your feedback and are sorry the initial fit was off. We're glad the replacements fit. Thank you for your feedback.

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Robin Christ · 4 reviews · Verified · Experienced 2026-03-10 ·

I'm a return customer and knew this was…

I'm a return customer and knew this was the best place to get my brace.

Reply from BraceLab2026-04-01

We're happy to hear that you consider us the best place for your brace. Thank you for being a returning customer; we appreciate it.

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Tamara Workman · 2 reviews · Verified · Experienced 2026-03-07 ·

Excellent design

Excellent design! Helps stabilize during racket sports !

Reply from BraceLab2026-03-30

We're happy to hear that the design helps with stability during racket sports! Thank you for your positive feedback; we appreciate it!

J
Judy Colditz · 2 reviews · Verified · Experienced 2026-03-10 ·

Great service and great product!!!

Reply from BraceLab2026-03-25

We're happy you had a great experience with our service and product! Thank you for your feedback!

C
Charles Bocks · 2 reviews · Verified · Experienced 2026-03-01 ·

Quick arrival of order!

Reply from BraceLab2026-03-23

We are happy our service met your expectations regarding the prompt arrival of your order. Thank you!