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Bramble Berry

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221 reviews

4.7221 reviews
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About Bramble Berry

Data updated
Website
brambleberry.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
221 reviews
Replies to negative
100% (11/11)
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About this business

Bramble Berry is a premier marketplace for soap making supplies, offering a vast selection of high-quality ingredients and tools for crafting soap, candles, and body care products. Their extensive inventory includes fragrances, essential oils, colorants, bases, and packaging options, catering to both novice and experienced artisans. Bramble Berry is renowned for their exclusive product lines, detailed project tutorials, and exceptional customer service. Their commitment to quality and innovation ensures that customers have access to the best materials for creating unique, handcrafted items. Explore Bramble Berry to elevate your DIY crafting experience.

Written by the business, not verified by us.

Is Bramble Berry legit?

Bramble Berry (brambleberry.com) has a 4.7 out of 5 rating on OK.one, based on 221 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-09-06.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are of exceptional quality, featuring amazing scents, useful soap-making resources, and a wide selection of supplies. People also really appreciate the careful packaging that prevents any damage and the reliable delivery service that gets items to them quickly. Some reviewers were not happy with the high prices of the items, mentioning that it becomes a stressful purchase without coupons or ways to save money. Consumers also noted that shipping can sometimes take a long time and processing orders feels quite slow.

Auto-generated from all reviews of this business. For reference only.

What people say

P
Paula Hake · 1 review · Verified · Experienced 2026-07-15 ·

Great scents and eco friendly packaging.

Reply from Bramble Berry2026-07-27

We're so happy to hear that you are enjoying our scents and appreciate our eco-friendly packaging! Thank you for your wonderful feedback.

K
Kimberly Bouchu · 10 reviews · Verified · Experienced 2026-07-15 ·

Great products

Great products, excellent customer service, and quick shipping. I have been a customer for years and hope to continue for many more.

Reply from Bramble Berry2026-07-27

We are so delighted to hear that you consistently have a positive experience with our products, customer service, and shipping! Thank you for your continued loyalty over the years.

C
Charlotte · 1 review · Verified · Experienced 2026-07-16 ·

Getting help

I was able to get help when I needed it.

Reply from Bramble Berry2026-07-27

We are so glad we could assist you when you needed us. Your positive feedback truly brightens our day.

L
Leo Kamyk · 1 review · Verified · Experienced 2026-07-11 ·

Came fast

Came fast. Great quality

Reply from Bramble Berry2026-07-27

We're so happy to hear that your order arrived quickly and that you are pleased with the quality of our product! We truly appreciate your positive feedback.

D
Daniel Jablonoski · 3 reviews · Verified · Experienced 2026-07-09 ·

The product was fine

The product was fine, but the shipping Sucked. It took a long time and bounced around from one shipper to another. In tracking, I wasn't sure where my package was or when I would get it.

Reply from Bramble Berry2026-07-27

We appreciate your feedback regarding the shipping experience. We understand how frustrating it is when a package takes longer than expected and tracking is unclear. We are actively working to improve our delivery process.

c
customer · 2 reviews · Verified · Experienced 2026-07-15 ·

I’ve been buying products from…

I’ve been buying products from Brambleberry for many years now, and they never disappoint!

Reply from Bramble Berry2026-07-27

Thank you for being such a loyal customer for so many years! We are so happy to hear that we never disappoint you.

V
V Dove · 2 reviews · Verified · Experienced 2026-07-11 ·

My order was packaged great

My order was packaged great. Delivery time was not bad. I like the trail size options. My only complaint - you should be able to update your email address on the website, very frustrating!

Reply from Bramble Berry2026-07-27

We're glad you liked the packaging and delivery! We appreciate your feedback regarding updating email addresses; we will certainly look into improving that process for our customers.

A
Amanda Cherry · 5 reviews · Verified · Experienced 2025-11-28 ·

Huge selection of supplies and projects

Website is easy to navigate and they have almost everything you could need for both bath & body and candle making, with very few items out of stock or unavailable. Some items dont have directions or usage rates, which can be confusing. The sodium hydroxide flakes are slower to dissolve than other brands I've used, and I have to strain my lye milk because the flakes don't always dissolve fully like the beads. However they are still fully functional and usable. Answers to questions posted to the website are answered via email as well as posted online. Vanillin and ethyl vanillin, IFRA, and soap notes are shown for each fragrance. All scents are both skin safe and pthalate-free, which makes shopping for safe, clean scents easy. Prices tend to be higher than competitive, but there are a few good deals. They do also have sales and coupons, so sign up for emails. The rewards program is average, not great for hobbyists, but pretty good for those who spend more, which is understandable. Shipping is both expensive and rather slow compared to most competitors, with no free shipping threshold. Items are always packed very well and arrive in excellent condition. I've never needed to reach out to customer service for any damages, defects, or weight discrepancy. There are also tons of fabulous project ideas, recipes, and tutorials available at no cost!

Reply from Bramble Berry2026-07-27

We truly appreciate you taking the time to share such a detailed and thoughtful review of your experience with us. We're happy to hear that you find our website easy to navigate and our selection comprehensive for your crafting needs, especially with our commitment to skin-safe and phthalate-free fragrances. We've noted your feedback regarding the lack of directions or usage rates for some items, the dissolution rate of our sodium hydroxide flakes, and the perceived higher pricing and shipping costs/speed. We are always looking for ways to improve our product information and service, and your comments provide valuable insights as we continuously work to enhance our offerings. We are glad to know that despite these points, you find our products functional and usable, and that items consistently arrive in excellent condition. We're also delighted you're enjoying our project ideas and tutorials!

H
Helen · 11 reviews · Verified · Experienced 2026-07-14 ·

Brambleberry seriously has it all

Brambleberry seriously has it all - from the best products to the fulfillment of orders and the fact it arrives timely. I also appreciate the quality of packaging and the personalities behind this brand. It is my go-to for good reason. When you know what you want, they have it - without hassle.

Reply from Bramble Berry2026-07-27

We are so thrilled to hear that you appreciate the quality of our products, packaging, and timely fulfillment. It's wonderful to know that we are your go-to! Thank you for your kind words.

K
Ken R · 36 reviews · Verified · Experienced 2026-07-12 ·

My only issue stands shipping os…

My only issue stands shipping is misleading they don't say their UPS Ground is actually Ground Saver a generic budget service with very long transit times until after it shipped. They need to be more forthcoming about it! This can send customers somewhere else.

Reply from Bramble Berry2026-07-24

We appreciate you sharing your feedback regarding our shipping service. We understand your frustration with the clarity of our shipping options and the transit times. We are actively reviewing our communication to ensure greater transparency about the shipping methods we offer.

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Pam Douglass · 6 reviews · Verified · Experienced 2026-07-05 ·

Always a pleasure buying from this…

Always a pleasure buying from this site. Products are the best and the delivery is always prompt. I always find something of interest to buy.

Reply from Bramble Berry2026-07-23

We're so happy to hear that you always have a pleasant experience shopping with us! It's wonderful to know you love our products and appreciate our prompt delivery. We're delighted you always find something interesting!

A
Alex Hunsinger · 1 review · Verified · Experienced 2026-07-03 ·

Product never arrived

I ordered on 07/03 order was shipped on 07/06, got notice that it delivered on 7/14. I never received the order and no one answered my message asking for help locating the order.

Reply from Bramble Berry2026-07-21

We are truly sorry to hear your order never arrived though it says delivered, and that you haven't received a response. We've looked into our emails and do not see any messages from you. We'll have someone contact you directly!

J
Julie Bissat · 1 review · Verified · Experienced 2026-07-09 ·

My package arrived safely and on time

My package arrived safely and on time. This is the first time ordering from you guys. Once again I noticed when I opened my box was how well everything was packaged. I will never have to worry about spills for sure. I can’t wait to try my new products that I got from you, I did smell my fragrance soils and they smell absolutely stunning and I can’t wait to use them in my products. Thank you, and I’m sure I’ll be ordering from you again!

Reply from Bramble Berry2026-07-21

We are so happy to hear that your first order arrived safely and that you appreciate our careful packaging! We put a lot of effort into ensuring our products reach you in perfect condition. We are confident you will love the fragrance oils and we look forward to your next order!

S
Sherri Long · 1 review · Verified · Experienced 2026-06-28 ·

Bramble Berry ⭐️⭐️⭐️⭐️⭐️

Bramble Berry is a reputable soap supply company. They go above and beyond to test their products, give instructions and provide ideas for using their products. They care about their customers, give excellent customer service and answer questions from makers. They have a fragrance and lye calculator for us to use as well. I love Bramble Berry.

Reply from Bramble Berry2026-07-16

We are so happy to hear how much you appreciate our dedication to product testing, detailed instructions, and creative ideas. It's wonderful to know our customer service and resources like the fragrance and lye calculator are valuable to your soap-making journey. Thank you for your kind words!

I’ve always loved your fragrances

I’ve always loved your fragrances. You’re more expensive but your fragrances are top notch. I always hated the shipping times, after they left your hands, but I see you’ve gotten a better delivery service. Came quicker than I expected.

Reply from Bramble Berry2026-07-16

We're so happy to hear you're enjoying our fragrances and that your recent order arrived more quickly! We truly appreciate your continued support and feedback on our delivery service.

C
Christina Smith · 1 review · Verified · Experienced 2026-07-06 ·

Love BrambleBerry!

Easy to use website! Beautifully packaged and quick shipping with updates along the way. Can’t wait to try all my new fragrances!

Reply from Bramble Berry2026-07-16

We're so glad to hear you found our website easy to use and appreciated the beautiful packaging and quick shipping with updates! We hope you thoroughly enjoy all your new fragrances!

K
Karen F. · 1 review · Verified · Experienced 2026-06-19 ·

Loving using the wax fragrances

So far I've made 2, 24 oz candles using Lilac and English rose fragrances also using the Brambleberry Golden Wax 464 and I'm Loving the outcome! No more second pouring!!!! The Fragrances are outstanding! It was my second order and I Will be reordering from here soon for Autumn scents!

Reply from Bramble Berry2026-07-10

We are thrilled to hear you're loving the outcome of your candles with the Lilac and English Rose fragrances and our Golden Wax 464! It's wonderful to know you're enjoying the results and we appreciate your kind words. We look forward to your next order for autumn scents!