Bright!Tax (brighttax.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 71 of them were added in the last 12 months. Last updated 2026-08-12.
This is my second year working with Luciana and I am very impressed by her customer service. I am a bit of a technophobe and she is always very patient and kind with me. I would highly recommend her.
As a dual US/UK citizen Bright Tax were kind enough to recommend a UK tax expert and they too have proven to give excellent service.
Reply from Bright!Tax2026-05-18
Thank you, Hilary! We're so glad the experience has felt personal and supportive — that's exactly what we aim for. It's wonderful to know you felt taken care of every step of the way. We look forward to another great year together!
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youbie · 2 reviews · Experienced 2026-03-27 ·
★★★★★
Consultation
I had a consultation with Victoria and Laura and found it to be extremely helpful. They were very professional, promising to research and get back to me on any areas they were unsure of (given my complex circumstances). They were true to their word and gave me a comprehensive write-up addressing all of my issues. I would definitely use them again.
Reply from Bright!Tax2026-04-27
Thank you for your kind words! We believe thorough and transparent advice makes all the difference, especially in complex situations — and it's wonderful to hear that showed. We look forward to working with you again!
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Thomas Whennen · 1 review · Experienced 2026-04-23 ·
★★★★★
Mateo was professional and patient with…
Mateo was professional and patient with us. He made sure we were informed throughout the whole process.
Reply from Bright!Tax2026-04-24
Thank you, Thomas! Being kept informed every step of the way is something every client deserves, and we're glad that came through. We look forward to working with you again!
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Matt Shapiro · 1 review · Experienced 2026-04-23 ·
★★★★★
Great!
I've been using Bright!Tax for years and I get nothing but the best service!
Reply from Bright!Tax2026-04-24
Thank you, Matt! Your loyalty over the years means a great deal to us — we'll keep delivering! We look forward to working with you again!
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Scott Roland · 4 reviews · Experienced 2026-04-03 ·
★★★★★
Top notch client assistance
When there were things that needed explaining the person working with me was excellent in helping me get the job done.
Reply from Bright!Tax2026-04-22
Thank you, Scott! Having a team that can guide you through the details and make a difference is what we're here for. We look forward to working with you again!
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Joe Gagui · 2 reviews · Experienced 2026-04-15 ·
★★★★★
Bright Tax is a great way to help with…
Bright Tax is a great way to help with any US tax considerations.
Reply from Bright!Tax2026-04-21
Thank you, Joe! We're glad we could be of help and look forward to working with you again!
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Jane Johnson · 1 review · Experienced 2026-04-21 ·
★★★★★
Very helpful and efficient…
Very helpful and efficient organisation. I was given one person to communicate with and she always came back to me promptly. It’s such a relief to be able to turn over our returns to competent people.
Reply from Bright!Tax2026-04-23
Thank you, Jane! Having a dedicated point of contact makes such a difference, and we're glad the experience gave you peace of mind. We look forward to working with you again!
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Richard Elliott · 1 review · Experienced 2026-04-19 ·
★★★★★
Satisfied!
This is my 3rd year working with Bright!Tax. Even though I'm back working in the US and didn't need Expat tax service, they helped me with my 1040 filing, and I'm satisfied. I would definitely work with them again.100!
Reply from Bright!Tax2026-04-20
Thank you, Richard! It's wonderful to have you with us for another year, and we're glad we could support you through this transition. We look forward to continuing to be your go-to tax partner — whatever your situation may be!
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Di Tang · 3 reviews · Experienced 2026-02-26 ·
★★★★★
Reliable service
We've been going to Bright!Tax for several years. They are always very helpful and reliable.
Reply from Bright!Tax2026-04-16
Thank you for your continued trust over the years — it means a great deal to us! We look forward to supporting you again!
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Linda · 1 review · Experienced 2026-04-15 ·
★★★★★
Bright!Tax did a wonderful job on my…
Bright!Tax did a wonderful job on my taxes. Instructions were clear from the beginning to the end. My Bright!Tax contact always quickly responded to my questions and made the process painless.
Reply from Bright!Tax2026-04-16
Thank you, Linda! We're so pleased to hear the process felt smooth and straightforward. Making tax filing as stress-free as possible is exactly what we strive for. We look forward to working with you again!
I have been filing my taxes with Bright!Tax for 2 years and I am very satisfied of the service received. Their efficiency and professionalism are stunning. I would like to thank in particular Dafna for her support and availability!
Reply from Bright!Tax2026-04-14
Thank you, Claudio! Two years in, and we're so glad the experience has been consistently positive. It's wonderful to know our team's dedication has made a real difference. We look forward to many more years of working together!
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Thomas Parks · 1 review · Experienced 2026-04-09 ·
★★★★★
Bright tax Is fantastic
Bright tax Is fantastic! Customized service for busy expats. Highly recommend.
Reply from Bright!Tax2026-04-10
Thank you, Thomas! Making the process seamless is at the heart of what we do. We truly appreciate the recommendation and look forward to supporting you again!
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David Bright · 4 reviews · Experienced 2026-04-01 ·
★★★★★
Great service and knowledgeable staff
Great service and knowledgeable staff. They understand the challenges of living abroad and filing US taxes and are able to provide excellent guidance. Their online portal is very easy to use and inspires confidence.
Reply from Bright!Tax2026-04-06
Thank you, David! Supporting expats through the complexities of US tax filing is exactly what we're here for, and we're delighted to hear the experience — from our team to the platform — left you feeling confident. We look forward to working with you again!
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Steve Gill · 1 review · Experienced 2026-03-20 ·
★★★★★
Very thorough
Very thorough, especially for something as complicated as taxes. Responded fairly promptly to my question and the answers were very good and detailed.
Reply from Bright!Tax2026-04-02
Thank you, Steve! We know how complex tax matters can be, and we're glad our team could provide the clarity you needed. We look forward to working with you again!
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kitty · 6 reviews · Experienced 2026-03-31 ·
★★★★★
Prices up for new AI slop system
I've been using them for years, previously always excellent service. When I signed up in advance last year, everything was normal. I checked that my info was still accurate in their organizer. No issues. Ready to go, so I paid my deposit.
I decided to start on that 2025 organizer today. They've instituted a new "system" since I paid. Deleted. Everything is deleted. My company info is gone. My extensive FBAR info gone (dozens of account numbers, bank details and balances). Years of returns gone. Even my last name was reverted to my maiden name. It's a brand new account with nothing on it, and my company has disappeared entirely.
The new questionnaire is completely generic and clearly intended for AI processing. It asks a multitude of questions intended for the general population, while having no insight on your existing situation or your previous filings. It seems to mix business questions with personal questions, all in one big generic mess, and it's hard to tell whether I'm supposed to answer for business or personal.
Simultaneously, it omits any particular tax needs, such as an FBAR. It's exactly what any random AI would ask from somebody on a 6 month vacation. Not a 15 year expat who's already been with Bright tax for years. They didn't bother to transfer a single detail from my original account, everything is just blank while the AI wants to know about my 'long vacation'.
Avoid. You can get generic AI slop taxes that omit any personalization for free. And mass deletion with no warning is a pretty nasty thing to do after a client has already paid their deposit.
I would NOT have agreed to $1350 if I had known that the plan was just to delete my account and replace my personalized service with a generic AI form that omits the most important parts of my filing and doesn't even remember my name from last year.
Reply from Bright!Tax2026-03-31
Thank you for this feedback, Kitty. We understand how frustrating and alarming this must have been, especially as a long-standing client.
We want to reassure you: your data has not been deleted. We recently migrated to a new platform and are transferring historical client data manually rather than through an automated process, as a deliberate decision to protect sensitive financial information. We clearly should have communicated that before you logged in.
The new system is also not AI-based, though we hear you on the new questionnaire feeling generic and impersonal. It is designed to be as robust as possible so that no details are overlooked in your tax situation.
Please email our Director of Client Success at [email protected]. Melissa will personally make sure your account is restored and your 2025 filing gets the attention it deserves. We'd love the chance to make this right.
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Olivier Morgan · 1 review · Experienced 2026-03-24 ·
★★★★★
Very satisfied
I’m extremely satisfied with Bright!Tax. They’ve been consistently helpful and always take the time to explain things clearly. It makes a huge difference, especially in my case, as I’m a complete disaster when it comes to tax returns.
Reply from Bright!Tax2026-03-24
Thank you so much, Olivier! Making the process clear and approachable is something we genuinely care about — no matter the starting point. We look forward to supporting you again next year!
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John B · 6 reviews · Experienced 2026-03-24 ·
★★★★★
Team of helpful professionals
Team of helpful professionals. Timely responses to my questions.
Reply from Bright!Tax2026-03-24
Thank you for the kind words, John! Staying responsive and helpful is always a priority for us. We look forward to working with you again!
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Steve Visokay · 2 reviews · Experienced 2026-03-17 ·
★★★★★
Bright!Tax for the win!
We're grateful for the services provided by Micaela Peña and earlier this year, Mery Cusi. The process was smooth and simple. Micaela is super-responsive and her answers clarified our understanding when we were confused or looking for additional information. I appreciate the option to book a timeslot to work on our return, and the reminder that the booking was coming up. Next year we will have to do a foreign tax payment, so we'll be booking further in the year, after we've received our 2026 foreign return. Knowing the process will help! It's a relief to be complete so early this year and that's largely due to Micaela and Bright!Tax.
I like the new format of the client organizer, but also that I was able to access last year’s so I could copy/paste like information. The new format is more intuitive and easier to use.
Reply from Bright!Tax2026-03-23
Thank you so much for this thoughtful feedback, Steve! We're delighted to hear that both Micaela and Mery made such a positive impression — we'll be sure to pass along your kind words. It's wonderful to know the scheduling feature and the updated organizer added to the experience. We're already looking forward to supporting you with your foreign tax payment next year — and with the process already familiar, it should be even smoother. See you then!
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Frank W Frank W · 3 reviews · Experienced 2026-03-02 ·
★★★★★
Provides the strategic precision required for different financial profiles, including dual citizenship and diverse investments.
Provides the strategic precision required for different financial profiles, including dual citizenship and diverse investments. Their team demonstrates exceptional technical expertise, ensuring full compliance while optimizing my tax position with ease. Highly organized and proactive, they stand out through meticulous attention to detail and tailored advice that adds genuine value. For anyone seeking peace of mind and high-level proficiency, they are the ideal tax partner.
Reply from Bright!Tax2026-03-23
What a thoughtful review, Frank — thank you! Delivering precision and peace of mind is what we strive for, and it's incredibly rewarding to hear that you felt well-supported and in good hands. We look forward to continuing to be your trusted partner!
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Steve Pitt · 11 reviews · Experienced 2026-03-09 ·
★★★★★
Bright!Tax is easy to work with
Bright!Tax is easy to work with, professional, friendly and experienced. The system they have to provide your tax information is user friendly, and the level of communication was great.
Reply from Bright!Tax2026-03-23
Thank you, Steve! We're glad the process felt intuitive and that our team kept you well informed throughout. We look forward to working with you again!
