Bright!Tax (brighttax.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 71 of them were added in the last 12 months. Last updated 2026-08-12.
FANTASTIC! They make my tax stress go away. There is a main person I work with but there is also a team of experts each of whom can address specific issues and concerns, if needed. The people I have worked with respond quickly and provide really in-depth answers to my questions. The person I most often work with is always polite and pleasant. He gives off a vibe of joy--joy in his work and that he enjoys helping his clients. Too bad I am limited to only 5 stars!!!!!!!!!!
Reply from Bright!Tax2026-03-18
This made our day — thank you so much, Hilary! We're so happy to hear that the experience has been stress-free, and that you've felt supported by both your dedicated contact and the wider team. There's nothing better than knowing our clients feel genuinely cared for. We look forward to many more years of working together!
K
KB · 1 review · Experienced 2026-03-16 ·
★★★★★
Very easy and efficient to work with…
Very easy and efficient to work with Bright!Tax. I would not hesitate to use them again. I had one unique aspect to my project that they were able to address with no issue.
Reply from Bright!Tax2026-03-17
So glad to hear it was a smooth experience! We love when we can tackle something a little out of the ordinary for our clients — that's what our team is here for. We look forward to working with you again!
D
Dos · 5 reviews · Experienced 2026-03-02 ·
★★★★★
Bright!Tax is the go to service for expats
I highly recommend Bright!Tax for your expat tax return. Their tax preparation portal and tax questionnaire make it easy to complete what they require and their tax preparers and support personnel are very competent.
Reply from Bright!Tax2026-03-17
Thank you for the kind words and for recommending us! Our goal is to make the process as straightforward as possible from start to finish, and it's great to know that both the experience and our team hit the mark. We look forward to working with you again!
C
Carlos Ralda · 1 review · Experienced 2026-03-12 ·
★★★★★
Very professional team
Very professional team, they always go beyond their duties and their work is always on time. Great experience!
Reply from Bright!Tax2026-03-16
What a wonderful thing to hear — thank you, Carlos! We take real pride in delivering quality work and making the process as seamless as possible. We appreciate your trust in us and look forward to working together again!
I’ve been working with Bright!Tax for a few years now, this year they got a new organizing system that was great! Auto saves! Such a helpful tool. The person I worked with was also great and responsive.
Reply from Bright!Tax2026-03-16
Thank you so much for your continued loyalty, Soraya! We're thrilled to hear the new platform is making a difference, and that your experience with our team was smooth and attentive. We look forward to supporting you again next year!
D
David M · 4 reviews · Experienced 2026-02-18 ·
★★★★★
Great service
Great service. It was my third year. Zola was great, fast professional responses. A new client quessionaire was easier than before.
Reply from Bright!Tax2026-03-04
We appreciate your continued trust, David! It’s wonderful to hear our team was so helpful and that the new intake process felt seamless. We look forward to working with you next year!
M
Maria Sutherlin · 1 review · Experienced 2026-02-18 ·
★★★★★
Cross-border business entity chaos seamlessly organized. But please get rid of EMAILS!!!
Taking a point off for lack of comms during the last year. But I want to caveat it by sharing that I too ignored comms or dealing with my taxes until the last moment. Finally, when we were able to get on the review conference call with our accountant and customer success rep, Lauren, the conversation was productive, clear and strategic. We explored how to make different choices to craft a more optimised strategy for the next year. And aligned on how we will address communication gaps going forward. On both of our sides.
I finally got to try the new portal and it is way way better. Well done team! One caveat or wish list that for your Premium clients you should set up small group slack channels for the CS person + lead accountant. It is relatively secure. You can get consent on certain data sharing, but it gets us away from emails and into this century. You can also try a ticketing system but honestly that mostly goes to die in emails anyway.
Not sure who uses emails these days …. I personally start to itch and feel like I am back in the 90’s. So I just don’t read mine.
But as someone who has watched this start-up from its inception, seeing your growth makes me want to continue to support you even through some of the kinks do still need to be worked out. The trend is definitely in the right direction.
Overall Katelynn well done building this baby and now starting to scale it. Really excited for your growth. ❤️
Reply from Bright!Tax2026-03-04
Thank you for such a thoughtful review, Maria, and for sticking with us as we’ve grown. It really means a lot coming from someone who has seen the company evolve over time. We're glad the review call with Laura was helpful and that we were able to align on a clearer strategy going forward.
Your feedback on communication is well taken. We know email isn’t everyone’s favorite channel, and we’re actively working on improving how clients connect with their team. We're also glad you had a chance to try the new portal. A lot of work went into that, and it’s great to hear it’s making things easier.
Thank you again for the encouragement and for continuing to support us as we grow.
B
Bonnie · 1 review · Experienced 2026-02-23 ·
★★★★★
Excellent Client Support
Excellent Client Support
I love how Bright!Tax assigns a Client Success Manager (Mery) that walked us through the whole tax remitting process in such a helpful and friendly way!
Any time I emailed her with a question, I received clear answers and thoughtful explanations within a day! No question was too big or too insignificant. The excellent Client Care made all the difference in contributing to a very positive Tax Season experience.
Thank you so much!
Reply from Bright!Tax2026-03-10
It is wonderful to hear from you, Bonnie! Ensuring every client has a dedicated expert to navigate their reporting requirements with speed and precision is exactly how we aim to operate. Knowing this approach provided you with a smooth journey is very rewarding. We look forward to working with you next year!
B
Brooke Raymond · 9 reviews · Experienced 2026-02-26 ·
★★★★★
Bright Tax has been handling my US…
Bright Tax has been handling my US taxes, I live in Australia, for many years. I have been very happy with their service. This time around though they have introduced a new format which was confusing and caused some back and forth for clarification.
Reply from Bright!Tax2026-02-27
Thank you so much for your loyalty over the years — it truly means a lot to us.
You're right that our organizer format looked different this season. We made updates designed to improve accuracy and reduce back-and-forth overall, but we completely understand that changes like these can take some getting used to and may raise questions along the way.
Your feedback is really valuable and helps us continue refining the experience for all of our clients. We're grateful for your patience and your long-standing trust in our team.
Thank you again for taking the time to share your thoughts, Brooke.
It was a good experience, very professional and reliable.
Reply from Bright!Tax2026-02-27
Thank you for the kind words, Orlando! You can always count on our team for knowledgeable and steady support.
U
Uri Stramer · 5 reviews · Experienced 2026-02-20 ·
★★★★★
Excellent service - stress-free experience!
Communication was great, Whole process was easy and stress-free.
Reply from Bright!Tax2026-02-27
We appreciate the feedback, Uri! Our team strives to ensure every interaction is helpful and the entire experience remains simple.
S
Steve B · 12 reviews · Experienced 2026-01-28 ·
★★★★★
I have used Bright!Tax for several…
I have used Bright!Tax for several years and always professional service provided from beginning to end.
Reply from Bright!Tax2026-02-21
We appreciate your kind review, Steve! We value your continued trust and look forward to working with you again next year.
J
John Fisher · 4 reviews · Experienced 2026-02-18 ·
★★★★★
Understanding of individual needs
Brighttax is a company that responds quickly to any questions and adapts to my presentation of data necessary to complete our return in a timely manner
Reply from Bright!Tax2026-02-21
Thank you, John! We’re thrilled you had a smooth experience with our team. We appreciate your review and are always here to help whenever you have questions.
L
Linda · 7 reviews · Experienced 2026-02-16 ·
★★★★★
Bright Tax has made my life as an expat…
Bright Tax has made my life as an expat taxpayer so much easier. They were quick and efficient and it really couldn't have been easier to get this onerous job done. I am already finished with my tax return and trust what they have done.
Reply from Bright!Tax2026-02-17
Thank you so much for the kind words, Linda! We know that expat taxes can feel like a heavy lift, so we’re thrilled we could provide a seamless and timely experience. We look forward to working with you again next year!
R
Robert Webster · 1 review · Experienced 2026-02-10 ·
★★★★★
Efficient with polite and friendly…
Efficient with polite and friendly service. Quick response to queries during the process. Recommended.
Reply from Bright!Tax2026-02-16
We’re delighted you had a seamless experience, Robert. Our team loves providing helpful, timely support. Your recommendation truly means a lot!
Great service. I've been using Bright!Tax for 9 years now and can't imagine going anywhere else.
The team are incredibly responsive and realty understand your needs. Great experience.
Reply from Bright!Tax2026-02-13
We truly appreciate your trust over the last 9 years, Rachael! It’s a pleasure to work with you, and we’re glad our team’s expertise and speed continue to meet your needs. We look forward to continuing to support you!
G
George Brunnin · 1 review · Experienced 2026-02-07 ·
★★★★★
My third year with Bright!Tax
My third year with Bright!Tax. Usually has gone very well and when there has been a hitch, management was all over it. Excellent!
Reply from Bright!Tax2026-02-09
Thank you, George, for your continued trust! We’re glad our team keeps things running smoothly for you. We look forward to our next project together!
M
Maria Berghuis · 4 reviews · Experienced 2025-12-14 ·
★★★★★
Very knowledgeable and helpful!
Reply from Bright!Tax2026-02-04
Thank you so much for the kind words, Maria! We are thrilled to hear you found our team knowledgeable and helpful. This is what we strive for every day!
