About Brookhollow Cards
Data updated- Website
- brookhollowcards.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 73% (8/11)
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About this business
Brookhollow is quite simply passionate about greeting cards. In our electronic world where millions of emails, texts, and instant messages are exchanged daily, we know that a traditional hand signed Greeting Card can grab someone’s attention unlike most other forms of communication. Think back to the last time you received an unexpected card from a friend or associate . . . the appreciation you felt that someone put the time and thought into sending you a card. Brookhollow knows that a quality card, professionally printed with your personal message or brand, at the best value, is an effective way to promote yourself or company with others.
Written by the business, not verified by us.Is Brookhollow Cards legit?
Brookhollow Cards (brookhollowcards.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 73% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the cardstock, noting that the materials feel sturdy and premium rather than cheap. People also appreciate the user-friendly website and seamless customization tools, which make designing personalized holiday cards smooth and effortless. Additionally, consumers frequently mention that orders arrive very quickly, even during the busy holiday season. However, some customers experienced specific order errors and quality control issues. Reviewers noted receiving incorrect envelope colors, wrong language translations inside the cards, or prints that were not properly centered on the fold.
Auto-generated from all reviews of this business. For reference only.What people say
I ordered the sample cards and received…
I ordered the sample cards and received them quickly. The cards were great, but when I try to place a customized order, the website does not let me order. I called customer service and they told me there was an issue with the website and try again. :(
They always do a great job on our cards!
Sad State of Affairs
After years of complete satisfaction with Brookhollow Cards; this is the 2nd order in a row where the print on the outside of the card was not centered on the fold. While the order was replaced in both instances; it is clear 'quality control' is completely out the window there. If we ever order from Brookhollow again, how far in advance should we engage in order to get the correct cards here on time?
Reply from Brookhollow Cards2026-05-11
Thank you for your continued loyalty over the years and for taking the time to share your feedback. We sincerely apologize for the frustration caused by the alignment issues on your recent orders. While we’re glad we were able to provide replacements, we understand the inconvenience and disappointment this caused. Your comments regarding quality control have been shared with our production team for review, as we are always working to improve our processes and customer experience. We truly value your business and appreciate the opportunity to make things right. Sincerely, Brookhollow Customer Service Team
Brookhollow always delivers excellent…
Brookhollow always delivers excellent quality.
Christmas Cards
You always do a great job with the business Christmas cards! They always look very nice and are here fast. I love working with your business.
I love using you guys
I love using you guys! You have great prices for custom cards and they always turn out nice.
The Design process is easy to do
The Design process is easy to do! The cost was good. I was happy to receive my order on time with no delays! Thank you, Brookhollow!
easy to order and quick delivery
Everything arrived as expected.
Everything arrived as expected. No issues in using the site to place my order.
The cards I ordered were very high…
The cards I ordered were very high quality and better than expected. I feel very good about sending these cards to clients or customers.
High quality
High quality, sharp, impressive product. I love how customizable the cards are and how easy it is to customize them. Samples are offered. Turnaround time is quick. Processing is seamless. I highly recommend Brookhollow Cards!
Brookhollow Holler!
Brookhollow Hollers professionalism! Your company is very easy to work with and the chat is very helpful!! My order arrived as customized! Great!!
Cards were nice
Samples, service, solutions, satisfaction
While looking at an image online is great, there's nothing like a sample in your hands. Going one better, Brookhollow lets you customize a sample. It's great to see the actual piece and literally get a feel for it. Brookhollow does not disappoint, a very nice product at a very competitive price point. And those occasions where I have had to contact customer service because of an oversight on my part, the experience has always been exemplary.
colors are what was represented on the…
colors are what was represented on the website. quick turnaround
Excellent product
Excellent product. My proofs were very well calibrated to what I saw on-screen. My cards were delivered on time, and the quality was as promised. I'm very happy with their product and their service
Return address not centered
Return address on envelope flap was not level or centered. They reprinted at no charge, but 2nd printing still not centered.
Reply from Brookhollow Cards2026-03-13
Thank you for your feedback, and we sincerely apologize that your return address was not centered on both printings. We understand how frustrating this must be, especially after having it reprinted. Your experience is important to us, and we want to make this right. Please contact our customer service team at (800) 272-4182 so we can work with you directly to ensure your envelopes meet your expectations or if we can credit your order. We appreciate your patience and the opportunity to correct this. Thank you for choosing Brookhollow Cards. — The Brookhollow Cards Team
Always great quality cards
Always great quality cards, lots of options, ability to customize. And turn around time has been very fast. I highly recommend!!
There was a printing error
There was a printing error, but the team fixed it and sent out new corrected cards.