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Brookhollow Cards

ClaimedCollecting reviews

202 reviews

4.7202 reviews
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About Brookhollow Cards

Data updated
Website
brookhollowcards.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
73% (8/11)
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800.272.4182[email protected]brookhollowcards.com

About this business

Brookhollow is quite simply passionate about greeting cards. In our electronic world where millions of emails, texts, and instant messages are exchanged daily, we know that a traditional hand signed Greeting Card can grab someone’s attention unlike most other forms of communication. Think back to the last time you received an unexpected card from a friend or associate . . . the appreciation you felt that someone put the time and thought into sending you a card. Brookhollow knows that a quality card, professionally printed with your personal message or brand, at the best value, is an effective way to promote yourself or company with others.

Written by the business, not verified by us.

Is Brookhollow Cards legit?

Brookhollow Cards (brookhollowcards.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 73% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the cardstock, noting that the materials feel sturdy and premium rather than cheap. People also appreciate the user-friendly website and seamless customization tools, which make designing personalized holiday cards smooth and effortless. Additionally, consumers frequently mention that orders arrive very quickly, even during the busy holiday season. However, some customers experienced specific order errors and quality control issues. Reviewers noted receiving incorrect envelope colors, wrong language translations inside the cards, or prints that were not properly centered on the fold.

Auto-generated from all reviews of this business. For reference only.

What people say

K
Kimberly SpriggsUnited States · 6 reviews · Experienced 2025-12-17 ·

I reached out after receiving my order…

I reached out after receiving my order and was really disappointed in the card stock. Called Customer Service and emailed the support email and nothing, no one had responded. Very disappointed in the product. I have prior experience running a printing company, so I am very familiar with paper weights and finishes. While these cards are labeled as 130# cardstock, the final product feels unusually flimsy and lacks the quality typically associated with that weight. I compared them directly to an older 130# uncoated catalog we produced previously, and the difference in rigidity and finish is significant — likely due to the paper stock itself. Because of the quality issues, I did not feel comfortable sending these cards to our customers. Instead, I purchased alternative cards locally and hand-wrote them to ensure our brand was represented appropriately.

Reply from Brookhollow Cards2025-12-23

Hello Kimberly, Thank you for reaching out. We understand your concerns and appreciate you taking the time to share your feedback. Due to the customized nature of our products, we’re unable to offer account credits or refunds based solely on dissatisfaction. We do sincerely apologize that the cards did not meet your expectations, and we truly appreciate your business and the opportunity to assist you. Best regards, Broookhollow customer Service

Lidia CabreraUnited States · 1 review · Experienced 2025-12-08 ·

We purchased our Christmas cards in…

We purchased our Christmas cards in Spanish and they had many wonderful options. We were able to customize with our logo and add a nice Christmas message. When we were researching Spanish Christmas cards there was only one other company with very few options, so we were very grateful to find a company that offered many options. They had super fast delivery and nice upgrades at no extra cost. We will definitely be ordering from this company again and I will highly recommend it to others!