BruntWork makes it easy for companies to outsource their most important roles to a distributed workforce who can perform these tasks virtually, in any language, anywhere in the world.
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Is BruntWork legit?
BruntWork (bruntwork.co) has a 4.6 out of 5 rating on OK.one, based on 257 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 89% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and the quick response times when coordinating various projects. People truly love how exceptionally smooth the onboarding process is and how talented the assigned professionals are. Client success managers are often described as extremely supportive and always ready to help resolve issues.
Some reviewers were not happy with the initial management overhead, noting occasional delays or finding that the first candidate was not entirely suitable. However, most consumers emphasize that once everything is properly set up, the ongoing collaboration runs smoothly and efficiently.
Auto-generated from all reviews of this business. For reference only.
We have two outstanding virtual assistants! Lee and Alexis have worked hard to learn scripts we have given them to help efficiently schedule patients. They are both very positive and are always eager to help with other tasks, such as a last minute spreadsheets. They also reach out to old leads and get people scheduled. Super thankful to Bruntwork for helping us find two great people!
Reply from BruntWork2026-10-02
We love hearing how Lee and Alexis have become such valuable members of your team. From learning your scheduling scripts and reconnecting with old leads to jumping into last-minute spreadsheets, their willingness to learn and help wherever needed is wonderful to see. We’re grateful we could connect you with two people who are making a real difference for your team and your patients.
The BruntWork Team
Highly recommend Bruntwork! The Bruntwork team, especially Marvin, are responsive, professional, and the process is seamless. 5 Stars!
Reply from BruntWork2026-10-02
We really appreciate the recommendation and the five stars. It’s great to hear that Marvin and the BruntWork team have made the process seamless through responsive and professional support. We’re glad to be part of your experience and look forward to continuing that level of service.
The BruntWork Team
Lizette who is our accounts Admin has been amazing! Excellent to work with and communicates! Thank you Lizette!
Reply from BruntWork2026-09-25
It’s wonderful to hear how well Lizette is doing as your Accounts Admin. Strong communication can make such a difference in an accounts role, so we’re especially pleased that her work and responsiveness have made her such a great person to work with. We’re glad to have helped bring Lizette to your team.
The BruntWork Team
The onboarding has been very easy so far with brunt work and looking forward to see how the staff fits- Thanks to Hilda and the team
Reply from BruntWork2026-09-25
We’re happy to hear that Hilda and the team have made onboarding easy and straightforward so far. A smooth start is important when welcoming remote talent into a business, and we’re looking forward to seeing how your new team member settles in and contributes.
The BruntWork Team
Working with Bruntwork has been a seamless experience from start to finish. The hiring and onboarding process was efficient and thoroughly exceeded our expectations, and our support specialist has provided outstanding assistance. Based on this success, we see great potential to leverage Bruntwork to optimize processes across other departments in our organization.
Reply from BruntWork2026-09-25
It’s great to hear that the experience has been seamless from hiring and onboarding through to the ongoing support from your specialist. We’re especially pleased that the partnership has exceeded expectations and is already opening up possibilities for supporting other departments. We look forward to helping your team build on that success as your needs grow.
The BruntWork Team
I really enjoyed working with Ryan John and Glariel. They were both a great addition to our team, very reliable, and easy to work with. They caught on quickly and were always on top of their work. I’d definitely recommend them to any team!
Reply from BruntWork2026-09-25
We love hearing that Ryan John and Glariel settled into your team quickly and proved themselves reliable from the start. Being able to learn fast, stay on top of their responsibilities, and build an easy working relationship with the team are qualities we’re proud to see in BruntWork talent. We really appreciate your recommendation of them both.
The BruntWork Team
There are really two different parts to evaluate. The first is the process with Bruntwork in start up, candidate interviews, and the overall ease of working with BruntWork. That has been fantastic. The second part to evaluate is the success with the person that is performing the work. That is also fantastic.
Reply from BruntWork2026-09-25
We really appreciate you highlighting both sides of the experience, from getting started and interviewing candidates to the day-to-day success of the person you chose. Knowing that both the BruntWork process and your talent match have been fantastic is exactly the outcome we work toward for every partnership.
The BruntWork Team
From start to finish, the Bruntwork team was so attentive and responsive. Kimgennare was always just a quick email away, and made sure to respond to every question in detail. Gloriel and John Ryan were wonderful additions to the team. They were always kind and brought a great energy to each shift. I cannot recommend the Bruntwork team enough!
Reply from BruntWork2026-09-25
We’re delighted that Kimgennare made sure you felt supported and had every question answered throughout the process. It’s equally rewarding to hear that Gloriel and John Ryan became such positive additions to your team, bringing kindness and great energy to every shift. We truly appreciate your recommendation and the trust you placed in BruntWork.
The BruntWork Team
The team's attention to detail was exceptional throughout the entire process. They went above and beyond to ensure I found the perfect hire, making the onboarding process incredibly smooth. I am thrilled to watch my business grow with our new team member! I especially appreciated my interactions with the account manager, recruitment coordinator, and Client Success Manager. Their dedicated support in bringing together a strong candidate pool and locking in the right hire was invaluable.
Reply from BruntWork2026-09-25
We’re so pleased that the care put into finding the right person stood out throughout your experience. Hearing that the account management, recruitment, and Client Success teams worked together to build a strong candidate pool and make onboarding smooth means a lot to us. We’re excited to see what your new team member helps your business accomplish as you continue to grow.
The BruntWork Team
I have since gotten 2 more EA's for the team and they have been doing an incredible job! The first EA did so well that the clients wanted more so I was able to bring in the team members. The process is very meticulous to find the agent so its going to be near impossible to find the perfect agent for the job! Therese, Zelda and Laiden are all doing amazing so far!
Reply from BruntWork2026-09-25
It’s fantastic to hear that one successful EA partnership grew into an opportunity to add two more people to your team. We put a lot of care into matching the right talent to each role, so we’re delighted that Therese, Zelda, and Laiden are all doing such an amazing job and helping you meet growing client demand.
The BruntWork Team
Both Vanezza and Mary are sensational to work with, always helpful and provide a high quality of work in a very timely fashion.
Reply from BruntWork2026-09-25
We’re thrilled to hear that Vanezza and Mary have been such a strong combination for your team. Their ability to consistently deliver high-quality work while being helpful and timely is exactly the kind of dependable support we love seeing from our remote professionals.
The BruntWork Team
I have absolutely LOVED working with Alyssa. It took a little bit of time to fully find our groove together, but now I feel like we are unstoppable. She was so quick to learn my branding and style. She truly makes my life so much easier and I love how she is so creative! Even when I don't know exactly what I need, Alyssa is able to create something perfect for me. Not only have I loved working with her from a business aspect but I have also enjoyed getting to know her as my friend. I unfortunately had to stop working with her for a bit while on maternity leave but I will 100% be reaching back out to her for help when I am back on the job. I can't recommend her enough. She is such a pro!
Reply from BruntWork2026-09-25
It’s wonderful to hear how your partnership with Alyssa has grown into something so valuable, both professionally and personally. Her ability to understand your brand, bring creativity to your ideas, and make your workload easier is exactly the kind of connection we hope to create through BruntWork. We wish you all the best during your maternity leave and will be thrilled to see you and Alyssa working together again when the time is right.
The BruntWork Team
Our company has had a great first experience working with BruntWork! We hired an amazing VA from the Philippines called Marith, she has really adapted well to our team and is already showing such great work ethic and energy to every task we give her! We would highly recommend this platform for business' seeking VA + additional workers for their company.
Reply from BruntWork2026-09-25
We’re delighted that your first experience with BruntWork has introduced you to such a great fit in Marith. It’s especially encouraging to hear how quickly she has adapted to your team and brought strong work ethic and positive energy to every task. We truly appreciate your recommendation and look forward to seeing Marith continue to grow with your business.
The BruntWork Team
Pazzie made the onboarding experience seamless and easy!!
Reply from BruntWork2026-09-25
We’re so glad Pazzie made your onboarding experience seamless and easy. A smooth start sets the tone for a strong partnership, and we’re happy to know you felt supported from the beginning.
The BruntWork Team
Maheer and Hanna provide great support to our team at Integrated Electrical Contracting. They are both reliable, responsive and easy to work with. We appreciate their ongoing assistance and contribution to our business. Keep up the great work!
Reply from BruntWork2026-09-25
It’s wonderful to hear that Maheer and Hanna continue to be reliable, responsive, and valuable members of the Integrated Electrical Contracting team. We’re proud to see them building a strong working relationship with your team and providing the consistent support your business can depend on.
The BruntWork Team
Albert Oqueno what a great year we’ve had. Last year we met the client’s yearly goals two months ahead of schedule. This year we have surpassed the client’s yearly goals four months ahead of schedule. This achievement has set us up for a remarkable 2027. Even though you had major personal life changes your, dedication to our project never waived. And I want you to know that I personally appreciated it.
Reply from BruntWork2026-09-25
What an incredible year for Albert and your team, especially surpassing the client’s yearly goals four months ahead of schedule. We’re proud to hear that Albert’s dedication and professionalism remained consistent throughout such a significant period, and it means a lot to know his contribution is genuinely appreciated. Here’s to carrying that momentum into 2027.
The BruntWork Team
Working with Ruth Flores this past month has been very helpful in accomplishing our goals - she is very responsive, competent and doing a great job!
Reply from BruntWork2026-09-25
We’re delighted to hear that Ruth has already made a meaningful difference in just her first month with your team. Her responsiveness and competence are exactly the qualities we hope our remote professionals bring to their partnerships, and we’re excited to see what you’ll accomplish together.
The BruntWork Team
Our VA's are great! Helping us get our time back to focus on other things.
Reply from BruntWork2026-09-25
We love hearing that your VAs are helping give you valuable time back to focus on other priorities. That’s one of the biggest benefits we hope our remote professionals can bring, taking meaningful work off your plate while becoming dependable extensions of your team. We’re glad the partnership is working so well.
The BruntWork Team
Working with BruntWork has been straightforward from day one. Hanna and Maheer have brought real experience and knowledge to our business, and they've become a genuine part of the IEC family. We're grateful to have them with our team and would happily recommend BruntWork to other trade businesses looking to grow their team.
Reply from BruntWork2026-09-25
It means a lot to hear that Hanna and Maheer have brought their experience and knowledge to your business and become a genuine part of the IEC family. That sense of integration is exactly what we hope to achieve when helping businesses build remote teams that can grow with them over time. We’re grateful for your recommendation to other trade businesses and proud to have Hanna and Maheer supporting your team.
The BruntWork Team
Neil is reliable, responsible, and willing to learn. He shows up on time, completed he's tasks accurately,
Reply from BruntWork2026-09-25
We’re glad to hear Neil has proven to be reliable, responsible, and eager to learn. Showing up consistently and completing tasks accurately are qualities that build real trust within a team, and we’re pleased Neil is delivering that kind of dependable support.
The BruntWork Team
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