About BT-Miners
Data updated- Website
- bt-miners.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 42 reviews
- Replies to negative
- 80% (16/20)
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About this business
BT-Miners is a trusted industry leader and one of the largest distributors for cryptocurrency mining hardware. We have offices in both the United States (New York) and China (Shenzhen) that offer technical support, mining upgrades and repairs, and customer service.
Written by the business, not verified by us.Is BT-Miners legit?
BT-Miners (bt-miners.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 77% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 80% of negative reviews; 42 of them were added in the last 12 months. Last updated 2026-08-30.
What people say
Buy from BT Miners who is honest
Buy from BT Miners who is honest. Do NOT buy from Assazon, which is the largest seller in the USA. I bought miners from Assazon and it was a scam. The product did not arrive from Assazon. BT Miners is more trustworthy and honest. True Thank you BT-Miners
Very positive experience, will deal with BT-Miners again
1. Product as advertised 2. Quick shipment 3. The team is very responsive 4. Accept credit card payment
Super fast shipping AAAA+++++
What you expect a company to be
I’ve only made one purchase thus far, but the item I ordered was exactly as advertised, the shipping was timely, and the customer service was excellent. Nothing from this experience would deter me from buying from them again. I’ll be back if they again have the best price for what I’m looking for.
They will not take a credit card unless you send them your ID which I refuse to do
I refuse to send anyone an image of my ID to purchase something with a credit card. Let alone a company located outside of my country why would I do that
Reply from BT-Miners2025-06-20
Hi, we do state at check out that all card payments will need to be verified by a valid photo ID. You can choose to pay by other methods if you don't want to provide ID.
Poor ethics and service
When my miner arrives it was damaged and they told me it was a used model. They had not sold it this was or disclosed it wasn't new. They abused their position of having been paid via wire transfer to not allow a refund. Never resolved the issue to my satisfaction and I was forced to just take what I could get. Edit - After weeks of constantly chasing them for a resolution I was initially offered $250. I continually expressed that it was not acceptable to receive a damaged and used miner and that be the resolution. Finally, they credited my account with $750 in store credit. Absolutely not resolved to my satisfaction.
Reply from BT-Miners2025-06-20
Hi, we sincerely apologize for sending out a used model in stead of new one. We did settle on a $750 compensation for this case. You should have received that compensation 2 months ago.
Great company to work with both with…
Great company to work with both with regard to miner repairs and purchases. Customer service promptly responds and are truly helpful. 5 Stars!!
easy transaction
easy transaction, and fast respond
Having understanding that some people…
Having understanding that some people are ignorant like myself. And allowing me to correct a purchase order
The tariff situation made things rocky…
The tariff situation made things rocky but BT Miners was quick to fix the situation!!! Buying another Machine right now!!!!
The purchase was easy to follow and…
The purchase was easy to follow and payment worked great.
Good customer service given time difference
once you have access to an account rep, they are very helpfull and respond fairly quickly given the time difference
All right
All right. Easy
Very easy to navigate the website and I…
Very easy to navigate the website and I love how they have a profitability calculator to inform you what estimate you should expect from the miners!
BT-Miners makes purchasing …
BT-Miners makes purchasing mining hardware easy. Someone is readily available should you have any questions. Thank you again for your services.
Easy to navigate ordering
I pirchased four moners and two psu…
I pirchased four moners and two psu from BT-Miners. They are the best company and have an office in the US. Shipping and payment wrre super easy processes and they handle all the customs crap o do not understand. I had one miner act up and the tech support from Lena and Johnny were great. The sales team of MollP, Kyle and Shauna were amazing in responding to my emails. I'll never use another service for my mining needs. Thank you BT-Miners for being an awesome company and i look forward to using your service to expand my home operation.
Trustworthy
Helpful. Trustworthy. Knowledgeable. All important and they delivered in spades. Good work. I recommend BT Miners.
Great communication with KC
Great communication with KC, smooth transaction and great service