Bussani Mobility (bussanimobility.com) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
What people say
V
Vintage · 3 reviews · Experienced 2024-08-02 ·
★★★★★
So thankful for businesses that care about people
We needed to rent a wheelchair van so my mom would be able to come home from her care facility and see my father before he passed away. Bussani did not have a van available, but they gave me the name of another business that was able to help. I was beyond grateful that they had a van available for the weekend, which they went out of their way to secure for us, so she could attend my father’s wake and funeral in a safe way. The staff were so helpful in teaching me how to secure everything. The van was in mint condition. I would recommend Bussani to anyone I know.
What a wonderful experience working with Anise!
We had fairly specific needs and budget to stick to. She met the challenge almost immediately and worked with us to be sure everything went as smoothly as possible, even when we had unexpected travel and hospital stays. We even ended up meeting for the first time on a Saturday. Most places are not open or able to accommodate difficult schedules.
Also, this store even has an adult-size changing table in the restroom. That was such a blessing for helping our disabled teen.
Everything has been as promised. Working with a small, family-based firm is always best. We hope we do not need another vehicle for a very long time, but if we do, we know we will make a call to Kingston.
On a separate note: I hope the DMV in town appreciates the effort Bussani MT spends to make transactions smooth and efficient. We drove in from PA, so NYS DMV was certainly a learning experience. So much fuss and hassle over non-important items. For $12.50! Anise was prepared and didn't let the DMV stop us from finishing the deal.
T
Terrese L Sloan · 2 reviews · Experienced 2024-04-30 ·
★★★★★
The team in Kingston are terrific
The team in Kingston are terrific. I needed repair for my lift. They got me in very quickly. I really appreciate all that they are trying to do to get my mom mobile again.
M
Mike Russell · 1 review ·
★★★★★
Evaluation of service
Professionalism was top notch. Any questions by Jordan answered in timely manner. Delivery was good. Explanation of new van was excellent. Follow up was good. Total experience was very good. Most likely would get another at some time in near future.
Reply from Bussani Mobility2022-04-15
Thank you, Mike. You brought big smiles to our faces today! We're happy to have been able to help.
C
Christina Russell · 1 review ·
★★★★★
Excellent service
Jordan was great to work with. He was amazing help so much. Even drove 5 hrs away to deliver it. Very professional. We very satisfied with experience and service we received. Thank you.
Reply from Bussani Mobility2022-04-04
Christina, we'll so glad to hear that you felt taken care of. We
here whenever you need help. And thank you for the five stars!
F
Fady · 1 review ·
★★★★★
I went to do very bad service service for my van
I went to do service for my van
The people who do the service don’t have any idea about the wheelchair vans service they don’t know how to know where the noise comes from so the said they changed some parts it’s cost $612 and the the noise is the same
I went back to them one week later and showed them where the noise come from they take out what they put in the first time because there was need to put it and the noise stopped for only 3 days and I have the same noise again
Going to them is just wast for time and money
m
margaret walsh · 4 reviews ·
★★★★★
My husband's ALS had progressed fast
My husband's ALS had progressed fast. I contacted Jordan and the VA to help. At first, due to financing we couldn't afford a van. Jordan worked with others to find a van that is safe, 21/2 years old and we didn't have to go broke! Jordan was there with any questions I had. Now that I have the van I still call Jordan with questions about how things work in the van. He goes beyond what most would do. It was a very emotional feeling for me to have that kind of help. It's personal. Thank you Jordan
Reply from Bussani Mobility2021-06-15
Margaret, thank you for such kind words. And those wonderful five stars. We're smiling, knowing that you feel taken care of, especially by Jordan. We're here whenever you need us.
M
MaryEllen Hunter · 1 review ·
★★★★★
Highly recommend Bussani and their salesperson Jordan
This was the best van buying experience we have ever had. Jordan of Bussani Mobility was professional and caring from the moment we met. He was exceptionally helpful, patient and knowledgeable. Jordan guided us, without any pressure, to find the right van for our family's needs, financing, etc. His willingness to come to our home made every step of the buying process seamless. We are extremely happy with our van and can't thank Jordan and Bussani Mobility enough!
Reply from Bussani Mobility2020-10-23
Mary Ellen, we're so happy to hear about your wonderful experience. We're all smiling ear to ear! We hope you enjoy all the places that your accessible van takes you and your family. Remember that we're here whenever you need us.
D
Dawn Danes · 1 review ·
★★★★★
Kind and Hardworking!
I worked with Jordan and his team for find the perfect van for my dad. He was kind, responsive, and very patient with us. He worked extremely hard to get us a GREAT deal. Thank you so much Jordan and Bussani Mobility.
Reply from Bussani Mobility2020-06-04
Dawn, we're so happy to hear how happy you are! Thank you for sharing your experience...and for those awesome five stars! Let us know whenever we can help out with your van.
F
FORMAN · 4 reviews ·
★★★★★
My heartfelt thank you to Matt in the…
My heartfelt thank you to Matt in the service department of your Smithtown facility. I had a car problem, unrelated to the hand controls or installation, but because of the trust he has earned over the years of his service, I called him instead of my car dealership. He advised me of a solution and recommended an extremely competent and personable roadside assistance service . Excellent! Thank you MATT for ‘being there”. You are a treasure! A shining light in this pandemic nightmare.!
Reply from Bussani Mobility2020-04-14
We're so glad we could help you out. And we couldn't agree more that Matt is a treasure. Stay safe and well. And, thank you for the awesome five stars!
L
Lena · 1 review · Verified ·
★★★★★
The Bethpage Team
Bethpage Team had my replacement van ready and waiting for the insurance check to clear. It was decked out with the red carpet and gigantic red bow when I arrived at their office.
Thanks Julianna and all the Team members.
Reply from Bussani Mobility2020-02-04
You're so welcome, Lena. We're glad that you felt taken care of. Let us know whenever we can help you out. And, thank you for those awesome five stars!
G
George · 2 reviews · Verified ·
★★★★★
This is the second van that I’ve…
This is the second van that I’ve purchased from Bussani. The salesman, Jordan Leichter, did everything he could to help me. I recommend Bussani for handicapped van purchases.
Reply from Bussani Mobility2020-01-30
Thank you, George, for being a great customer and for your kind words. We're happy to be able to help out. We hope you enjoy all the wonderful places your new van will take you.
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Lucecita · 1 review · Verified ·
★★★★★
I am very satisfied
I am very satisfied with the professionalism, the attentiveness, and the responsiveness of the staff at Bussani Mobility. They made this process absolutely stress free.
Reply from Bussani Mobility2020-01-21
That's music to our ears! It makes us happy to know that you feel taken care of. Let us know whenever we can help out with your vehicle.
C
Chris · 1 review · Verified ·
★★★★★
I went to have my winter rims and tires…
I went to have my winter rims and tires installed. They did not clean nor bag our original rims and tires and just threw them in the clean wheelchair area of the van. A week earlier, I had our Volkswagen at the dealer for the same service. They cleaned the salt and dirt from and bagged each of the wheels/tires that they removed. And, they charged significantly less than Bussani.
Reply from Bussani Mobility2020-01-21
Chris, we're very sorry to hear that you weren't happy with your experience here. If it's ok with you, we'll be in touch offline to see how we can make things right.
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Donna · 2 reviews · Verified ·
★★★★★
General maintenance
The general maintenance service was done correctly and in a timely fashion. Additional work was performed on the engine as needed. The reason for 4 stars is that the car was not vacuumed out after the service was performed. They had cleaned the dashboard but not the rest of the interior. It was the first time it was left in this condition.
Reply from Bussani Mobility2020-01-21
Donna, thank you for letting us know. We'll be sure to put our attention on doing thorough cleanings. We always want to do our very best for you.
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Ed · 1 review · Verified ·
★★★★★
Jordin helped me familiarizing myself…
Jordin helped me familiarizing myself with my van and with the sale of the car he kept me informed thru the whole process.
Reply from Bussani Mobility2020-01-14
Ed, we're so glad we could help out. We're here for you whenever you need us. And, thanks for those awesome five stars!
S
STRATI · 5 reviews · Verified ·
★★★★★
Anytime we have used Bussani we were…
Anytime we have used Bussani we were very happy. Greatest piece of mind is knowing we can always count on Bussani Thank you again
Reply from Bussani Mobility2020-01-13
It's wonderful to hear that you feel that way. Let us know whenever we can help you out. And, thank you for all of those stars!
J
Jack Levy · 4 reviews · Verified ·
★★★★★
Mobility Minivan
I purchased a mobility minivan that was converted to accomodate my mobility scooter. The personnel are very knowledgeable about the products they sell. They were very helpful in assisting me to determine that the best solution for me was a converted mini van. Then they spent as much time that I needed before and after the purchase so I was comfortable.
J L
Reply from Bussani Mobility2020-01-06
Jack, we're really happy that we could help out. Hope you're enjoying all the places your new vehicle is taking you! And, thank you for the wonderful review!
M
MIKE & PATRICIA · 3 reviews · Verified ·
★★★★★
5 STARS IS NOT A HIGH ENOUGH RATING!
It's impossible to put in words how much Bussani Mobility helped to make some very special requests a reality. I worked by phone with several Bussani employees as well as Dan Walsh (owner). The attention I received was 2nd to none. Bussani worked diligently to get EVERYTHING right. The return phone calls were prompt and were completely sincere. And if I am being completely honest, I come off as a pain in the ##s. There were many adjustments made for the accommodations needed on the van we were working on. Solutions were found for ALL of them. Bussani made trips from Long Island to Staten Island on more than one occassion for measurements and accuracy. If I write any more about my praises of Bussani, this will sound like a paid advertisement. Trust me; Bussani treated me with concern and compassion...like family.
Eternally Grateful,
Mike Margiotta
Reply from Bussani Mobility2020-01-06
Mike, we love hearing that you felt like family! And we're thrilled that we could meet all of your needs with your vehicle. Thank you for all the wonderful things you said. Call us any time you need help.
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Elizabeth Harriss · 1 review · Verified ·
★★★★★
Could not have been a better…highly recommend
Could not have been a better experience. The pick-up and drop-off feature of the service is an excellent feature and the repair and routine servicing were first rate. Highly recommend.
Reply from Bussani Mobility2019-12-18
Thank you, Elizabeth. Your kind words mean so much to us! We're happy we could help with your accessible vehicle. Call us any time.
