Your delivery was fast
Your delivery was fast. Customer service was good. And above all else my butt is feeling better on the bike. Planning a long trip to test it out right.
Thanks. Let us know what you think after your trip.
Butt Buffer (buttbuffer.com) has a 4.7 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 56 of them were added in the last 12 months. Last updated 2026-08-10.
Your delivery was fast. Customer service was good. And above all else my butt is feeling better on the bike. Planning a long trip to test it out right.
Thanks. Let us know what you think after your trip.
I called to get help with sizing. Peter was VERY nice and HELPFUL. Also, very patient with me as I had to call back a second time and asked more questions. Then he actually called me the next day to clarify something that he told me that was not what he told me the day before which I appreciate it very much he was very accommodating. I have not used the product yet, but plan on using it to go to Sturgis. Based on his recommendation, the product fits my seat perfectly and I can’t wait to use it. Just based on customer service, this has been a great experience so far.
Thanks Donna. let us know what you think when you get back from Sturgis. Have a great trip!
Put thousands of miles on last one, decided to get a new one, great for noassatall condition
Haha. Thank you.
Contacted Butt Buffer to ensure I was ordering the right size. Very courteous. Told me if I ordered in the next couple of hours, it would ship that afternoon. Butt Buffer came in 2 days. Great service.
Thank you.
Thanks. Enjoy the ride!
Very fast order processing and shipment. Great customer service!
Thank you.
Excellent product. Works as advertised.
Thank you!
Ordering and delivery very easy and quick. Product rating maybe 2 stars out of 5. I took this on a 10 day ride through the Himalayas where we put in 8 to 10hrs of seat time everyday. Lost it on the 4th day. It didn’t really make a difference. Maybe it works for the one or two hour a day rider. It fit well and the Velcro straps and hooks worked well. It eventually fell off on the rough gravel/rock roads we were on. So 4 days with it and 6 days without it. No difference.
I'm sorry it didn't live up to your expectations. Unfortunately, try as we may, we can't satisfy everyone. But the fact that we've been doing this for over 30 years with thousands of very satisfied customers speaks to the quality of the product. It's also why we have a money back guarantee if for some reason you're displeased with the comfort level provided. I'm also a little confused as to how you lost it if the "straps and hooks worked well" and you're sitting on it.
Thank you. Enjoy the ride!
I liked that you could check what size you needed based on your bike, that made it easier to decide which one to order. Once ordered, I received multiple updates on order status and shipping. It arrived quickly as well! Now I will have a chance to try it/break it in before our lo g trip from Massachusetts to Tennessee!
Thanks. Let us know how it performed on your trip.
First off, the customer service is top notch..I was kept in the loop, through the whole process, even told me it arrived before my alert from the carrier..now having said that, this is a supplemental aid, with a good seat..i have a ultimate seat i put to the test on a 600mil ride and it needed a little help, I riden 200 miles with the butt buffer on the seat and feels good, so with a good seat this pushes it to the finish line for sure..definitely worth the price
Thanks. Ultimate makes one of the best aftermarket seats available today. Glad we could make it even better.
Detailed product descriptions helped with product choice. Communications after the order and the prompt fullfillment process was great. Best of all, the product works as advertised!
Thanks. Enjoy the ride!
i didnt give enough information when i ordered. you made an effort to reach out and complete the order. nice to deal with a company that actually wants my business keep up the good work
Thank you.
Thanks. Enjoy the ride!
Great selection, great prices and quick shipping. My Butt has never been Buffered better.
Haha! Thank you.
The owner responded immediately to a question that I submitted, after normal business hours. Very quick shipping.
Thank you.
Butt Buffer makes a high quality product, which they stand behind 100%. GREAT CUSTOMER SERVICE!!! A company that's a pleasure to do business with.
Thanks.
Amazing Customer Service! From clicking 'buy' to receiving a tracking number was about 45 minutes (phenomenal), and every step of the process was also noted with an email explaining the step. The Butt Buffer itself is nothing short of a miracle. I just bought a new (to me) bike, and the stock seat was causing me quite a bit of pain, essentially I couldn't ride more than about 30 minutes without being incredibly uncomfortable. After attaching the unit to my bike, which took roughly 45 seconds using the attached hooks, I jumped on my bike for a 2+ hour ride, and I never experienced ANY discomfort or pain. I'm astounded, and couldn't be more pleased. NOTE: I purchased the Medium Pebble Polymer unit. All in all, an excellent purchase from a fantastic company. I will not hesitate to purchase another, and I will continue to recommend them. Thanks Team!
Thanks very much. Enjoy the ride!
we have been buying these for over 40 years.. the only reason we bought new ones is that we cant find our old ones and wer were planning for some long rides
Wow!! Thank you. Enjoy the rides!
My second seat cushion from them! Trusted quality and fast shipping in time for my trip
Thank you. Enjoy your trip!
61 reviews matching