Cabevibe (cabevibe.com) has a 4.8 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
It took a few tries but customer support was very helpful in managing my return of the M4. It is a very impressive seat but was not the best device for my newly replaced hip and customer support totally understood. Very one on one support. Thank you.
The chair arrived with a cracked tab, the one that controls the hydraulics. I contacted Support and they immediately helped me. We exchanged information and photos and within 10 days I received replacement seat shipped to me FedEx. Excellent communication excellent customer service The chair itself is extremely well built and heavy. I would recommend this company and their product.
I had some problems getting my chair set up to fit me and how I work. Customer service reached out to me several times to work on adjustments to make it comfortable. I like a company that doesn’t just sell a product but also supports the customer as well.
Easy to order, quick delivery, easy to assemble and very comfortable! I am a petite female at 5'2" and this chair fits perfectly.
I got the CabLady S1 & love how adjustable it is! The office chair I was using has had little to no support and really messed up my back. I’m sooo excited to finally have a chair the supports me. My fav part is the footrest, so unique and very functional!
I love my M4 & it’s made a huge difference in reviving me when my back & hips are achy towards the end of my day! It would totally deserve 5 star except for the fact that after I received it I tried it out on my sofa at home before taking it to work & wished I had gotten the plus as I didn’t realize how small it would be! I’m a very petite person who doesn’t weigh much but I do have hips! I said all that to say that I was a bit disappointed in the return policy! I finding out it would cost me $100 to exchange the m4 even though all I did was sit on it once at home & realized it was a bit too small! I do understand you are a new company so hopefully as you grow that policy will change a bit especially for a product that’s returned w/o being used! I don’t think sitting on it for a few seconds would decrease its value or justify $100 return fee! My mom is about 80lbs so I may have to give it to her & buy another at some point! I hate that bc i really do love it!
The lumbar cushion can’t be adjusted. It’s too low in the chair making the chair uncomfortable. I’m so disappointed. I wanted to like this. I gave it two stars because everything else about the chair is perfect for my size.
Hi Karen, Thank you so much for taking the time to share your honest feedback. We're truly sorry that your experience with the chair wasn't what you had hoped for. We completely understand how disappointing it is when a product that otherwise feels like such a great fit doesn't provide the comfort and support you need. We also want to sincerely thank you for your patience throughout our email conversation and for taking the time to help us better understand the issue. We know you've already put a lot of effort into trying different adjustments, and we genuinely appreciate it. We've just sent you a follow-up email with our proposed resolution. Whenever you have a moment, please take a look at your inbox (and your spam folder, just in case). If you don't see it, simply let us know and we'll be happy to resend it. Our goal has always been to make sure every customer feels comfortable and well cared for, and we'd truly appreciate the opportunity to make this right for you. Warmly, CabeVibe Customer Support
From the fast shipping, quick and easy assembly with excellent instructions, to the absolute best chair of its type I've ever sat in...I can't say enough about this company! I had one question about how to adjust the lumbar cushion and Customer Service replied quickly and provided the information and then followed up to make sure everything was perfect. It's rare to find a company with this level of customer service combined with an excellent product. I definitely recommend them!
I am so obsessed with CabeVibe! I was a bit wary to order since I had never heard of the company and I’d wasted so much money on chairs that never fit my body (I am 4’10.5 - very petite!) but I am a true believer now!! The S2 is amazing - high quality, professional, and SO COMFORTABLE!! 😱 I just tried the M2 lumbar support and got one for my grandmother who is also a shorty and has severe back pain from arthritis and chemo - she LOVES it and has been texting me so grateful for getting it for her. Amazing company, wonderful support - I hope CabeVibe grows in popularity and others can discover them!
I have had great experience with their customer service so far. The helpful representative (Claire) was super responsive and helped me to get a product that would work for me. Much appreciated!
The Cabevibe office chair is extremely well made and carefully designed chair. Very easy to put together by yourself. The quality is top notch.
I purchased a Cabevibe chair for my daughter who has a jeg injury and needs it to be elevated while working. While doing exhaustive research it became clear that Cabevibe was top of the line. The selections and options were excellent and the quality of the product was superb. The Cabevibe team was fantastic to work with. Great product, great price.
Love my new chair by Cabevibe! The lower back support is great, I find myself sitting straighter. Also, the foot bar is amazing for a short lady like me. I have never been so comfortable sitting at work!
Customer support that I received about my order was excellent. I neglected to enter my email when I ordered, so did not receive any email confirmation of my purchase, nor could I see any evidence of the order or its tracking online. A call to customer service was responded to via email within hours, and the situation resolved. I really was impressed. The product I ordered has not yet arrived, so I cannot speak to my satisfaction with that yet :) .
Buyer Beware – My Experience with Select Home Warranty I would strongly caution anyone considering Select Home Warranty to carefully research the company before purchasing a policy. Based on my experience, the service has been unreliable, claims have been difficult to process, and customer support has been frustrating to deal with. One of my biggest issues involved reimbursement for a replacement oven part. I submitted the invoice as instructed but was never reimbursed. When I called to follow up, I was told the cost was supposedly included in the labor payment to the technician, even though I had paid for the part myself. As a result, I was left covering the expense. Filing claims is often a difficult process. When you call, you must navigate numerous automated prompts before reaching a representative. In many cases, I was simply told to submit the claim online instead. Another major problem is the lack of available technicians. On several occasions, I was told that Select Home Warranty's service providers were backed up and that I would need to hire my own technician. The technician first had to diagnose the problem and submit the findings for approval, which often required additional phone calls and paperwork. This created delays and frequently resulted in multiple service visits before repairs could even begin. The approval process is slow and inconvenient. Technicians may spend significant time communicating with the company, only to have claims denied after the diagnosis is completed. When that happens, the homeowner is responsible for the service call fee and the repair costs. In my case, I was without air conditioning for six days before a technician arrived, and the claim was ultimately denied, leaving me responsible for the entire bill. Despite advertising broad coverage for appliances, HVAC systems, plumbing, and electrical issues, I found that many repairs were either denied or subject to exclusions that were not clearly explained when I purchased the policy. The company often pointed to limitations buried in the contract after a claim was submitted. Customer service was another disappointment. I never felt like a valued customer despite making all of my payments on time. Representatives frequently transferred me between departments, and getting a clear answer was difficult. When I decided to cancel my policy, I had to speak with five different people before someone finally addressed my request. The final representative informed me that the cancellation team was in a meeting and could not process the request until the next day. Home warranty companies are supposed to provide peace of mind when unexpected repairs occur. In my experience, Select Home Warranty did not deliver the timely service, support, or coverage that I expected. Instead of saving money, the policy ended up costing me additional time, frustration, and out-of-pocket expenses. I am sharing my experience so that other homeowners can make an informed decision before purchasing coverage. Based on my experience, I would not recommend Select Home Warranty.
Dear Michael, First and foremost, we are so incredibly sorry to hear about the massive headache and stress you’ve been going through with your home warranty and those repair delays. Reading about your experience with the 6-day AC outage and the frustrating customer service truly breaks our heart, and we completely understand why you are so upset. We want to gently but clearly let you and anyone reading this know that CabeVibe has absolutely no connection, partnership, or relation to Select Home Warranty. We are a completely independent brand dedicated to crafting ergonomic furniture and office chairs. It is 100% certain that this review was posted on our page by mistake, as we do not provide any home appliance insurance or warranty services. Even though this situation has entirely nothing to do with us, we hate to see anyone feeling this helpless and frustrated. Please don't worry—if you have ever ordered an ergonomic product from CabeVibe and happened to run into any issues with your purchase, or if there is absolutely anything we can do to support you, please know that our team is always here for you. You can reach us anytime at [email protected]. We truly hope the right company steps up to fix this for you soon. Sending you our warmest thoughts and wishing you a much smoother week ahead! With warmth and care, The CabeVibe Team
Although the chair was not a good fit for me, the customer service representative, Claire, was very knowledgeable and courteous throughout the entire purchase and return. The chair was very well made.
I’m really happy with this chair and absolutely love it. The quality is great and it’s been really comfortable to use. I also wanted to give a special thank you to customer service :) my chair arrived with some missing pieces and they were incredibly helpful and made the process easy to resolve. They responded quickly and helped get everything sorted out. Overall I had a really positive experience and would definitely recommend both the chair and the customer support! Thank you again! <3
Customer service was great! I order it to the wrong address and they were helpful and fast and fixing my error! Can't wait for the chair to arrive.
I'm 4'11'' and I've been having back pains from all the big chairs, this chair is great fit for my body and for the first time, and much more stable compared to the children chairs.
I've been using the S2 chair for a couple weeks now. The packaging was well protected from shipping. Love all the features that this chair offers. The adjustable head/neck rest is a rare find. Chair is well made/designed for petite women size. Lumbar support feels good, little tricky to get the cushion to stay at the right height. Don't pull up the cushion too fast it will reset and slide back down. Must feel the clicks slowly. Seat is comfortable. Foot rests need to be folded backwards (not forward and down) and down to close, I had trouble with this at first. The foot pedal at the base rotates away when your chair direction turns so it doesn't always stay in front of your body. Or you choose not to install the foot pedal. Perhaps in the future design team can make an option to lock the base so the foot pedal can stay put regardless of the chair's turning. The assembly instructions were big and clear, while operating instructions can use more improvement, IMO. Found a Youtube online which provided better demonstration. Overall, it's still an excellent chair and would recommend for others.
64 reviews matching