Calilio is a cloud-based business phone system and call center software built for sales, support, and remote teams. It helps businesses move away from traditional desk phones and on-site PBX hardware by enabling teams to make and receive calls over the internet using VoIP technology from desktop, web browser, iOS, and Android devices.With Calilio, businesses can buy or port virtual phone numbers, including local, mobile, and toll-free numbers, from 100+ countries and manage customer communications from a shared workspace. Teams can handle calls, SMS, MMS, voicemail, notes, tags, recordings, and call history without switching between disconnected tools.Calilio supports inbound call management with features such as IVR, call forwarding, business hours, voicemail, call transfer, number sharing, and call routing. Its Ring Strategy allows businesses to define how incoming calls are distributed across team members based on availability, team structure, and call-handling requirements, helping teams manage call flow more effectively.For outbound sales and customer outreach, Calilio offers a power dialer, contact import, campaign setup, custom caller ID, click-to-call, call disposition, notes, tags, recordings, and analytics. Teams can also use Bulk SMS to send messages to multiple contacts for announcements, reminders, follow-ups, campaigns, and other customer communications directly from the same business communication platform.Calilio features a KudosCRM integration that allows teams to seamlessly sync customer data, automatically log call histories, and manage client interactions across platforms.Calilio also introduces an AI Voice Agent that uses artificial intelligence to support customer conversations and automate parts of call handling. It can assist businesses with sales, customer support, and call center workflows while helping reduce manual call-handling effort and improve response speed. The Standard plan includes up to 10 minutes of AI Voice Agent usage per user per month, while the Premium plan includes up to 100 minutes per user per month.Managers and supervisors can use live call monitoring, call whispering, call barge-in, call recording, and analytics to review team performance and support agents during important conversations. Calilio’s AI-powered call reports help teams review conversations faster with call transcription, summaries, sentiment analysis, reason for call, and call conclusion.Available across Web, iOS, and Android, Calilio gives teams the flexibility to manage business communication from desktops, browsers, and mobile devices. Users can make and receive calls, access messages, manage virtual numbers, and review call activity from the device that best fits their workflow.
Written by the business, not verified by us.Calilio (calilio.com) has a 4.1 out of 5 rating on OK.one, based on 79 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 25 of them were added in the last 12 months. Last updated 2026-10-24.
Everything went smoothly. Thanks to Anoj, who helped me.
Hi Eurowayz, Thank you for your kind words. We are glad to hear that everything went smoothly and that anoj could assist you. Thank for choosing calilio, -The Calilio Team
Hi Ml youtube, Thank you for your feedback, We are glad to hear that you had a great exprerience with our support and that the the setup was easy. We are always here if you need us. -The Calilio Team
Wiz is an amazing agent, helped me very quickly and got my account up and running, helped me even when i was frusterated, but he helped me threw the process and got it all running smoothly, Just waiting on the verfiying process to complete.
Hi Jodi, Thank you for sharing your experience with calilio. We are glad to hear the Wiz was able to assist you. We appreciate your patience with the verfication process and are excited to continue supporting you. -The Calilio Team
Reina was super helpful and courteous with assisting call
Hi Justin, Thank you for your kind words, We are so happy to hear. We will be sure to pass along your appreciation to her. -The Calilio Team
Hi Eva, Thank you for your kind feedback! We’re so glad to hear that Toby provided you with great service. We’ll be sure to share your appreciation with him-it truly means a lot. Thanks again for choosing Calilio! – The Calilio Team
Service dropped out continually - isnt customisable in ring duration. Had the caller on the line for 2 minutes just to ring around to 2 staff. 95% of callers hung up before reaching our voicemail.
Hi Zac Clayton, Thank you for sharing your feedback. We’ve reviewed the scenario described and noticed that the issue occurred while using the call forwarding feature. Regarding callers hanging up before reaching voicemail, this can sometimes be related to network stability, WiFi connection, or device performance on the receiving end. That said, we genuinely want to help you optimize your setup. Please reach out to us at [email protected] with your account details, and our technical team will gladly review your configuration and assist in improving the experience. – The Calilio Team
Great support from start to finish! Martina was very helpful.
Hi G.Eager, Thank you so much for your kind words! We’re delighted to hear that you had a great experience from start to finish and that Martina was able to assist you. We’ll be sure to share your appreciation with her — it will truly make her day. We’re always here if you need anything further. Thanks again for choosing Calilio! – The Calilio Team
Extremely negative experience. The service works, but when I attempted to cancel my subscription, the website crashes and thus doesn't allow me to cancel my subscription, leaving me extremely frusturated, with support offering no help and telling me to go and click cancel.
Hi Liang, Thank you for bringing this to our attention. We’re sorry to hear about your frustration while attempting to cancel your subscription. We haven’t encountered similar issues on our platform so far, so this may have been caused by factors such as an unstable internet connection, browser issues, or device-related problems. That said, we genuinely want to help resolve this for you. Please contact us again at [email protected] with your registered email address and our team will be happy to review the issue from our side and assist you further. We appreciate your feedback and hope to get this sorted out for you quickly. – The Calilio Team
They have a great customer service, I highly recommend Calilio for its reliability and ease of use.
Hi Jose, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our customer service. It’s great to know that Calilio’s reliability and ease of use have made a positive impact for you. We truly appreciate your recommendation and are always here to support you whenever you need us! – The Calilio Team
I don't see how the reviews here can be real. Step 1, Take my money Step 2. Ask for details Step 3. reject details, making it unusable All links in both emails and on their website for live chat lead to an email address or another sales page.
Hi Retail Web work limited, Thank you for sharing your feedback. We understand your frustration and apologize for any inconvenience caused. We do require local address verification for certain country-specific numbers, which is why the document may have been rejected. This is part of our process to ensure we meet regulatory requirements. If you have any further questions or need assistance, please don’t hesitate to reach out to us directly at [email protected] and our team will be happy to help resolve the issue. Thank you for your understanding. – The Calilio Team
Calilio gives the best VoIP service. It help me to grow my business by helping me connect with my clients and give smooth communication experience.
Hi Uttima, Thank you so much for your kind words! We’re delighted to hear that Calilio has helped you grow your business by making it easier to stay connected with your clients and maintain smooth communication. Supporting your success with reliable VoIP solutions is exactly what we strive for. We truly appreciate your trust in Calilio and look forward to continuing to support your business needs. – The Calilio Team
I kept getting calls for advertising on the number I got from this company. I decided to cancel my subscription to avoid wasting precious time.
Hi Valentin, Thank you for sharing your concern. We’ve checked our user history, but we couldn’t locate an account matching the details provided in this review. That said, if you were receiving unwanted calls, we’d genuinely like the opportunity to look into this and understand what happened. Please reach out to us at [email protected] with your registered email address and name and our team will investigate the issue thoroughly. If the problem is confirmed, we’ll do our best to identify the cause and help resolve it. We value transparency and customer experience and we’d be happy to assist further. – The Calilio Team
Calilio is trustworthy, simple and reliable application that helps me connect with my loved once, friend and family. it has nice customer service which helped me solve any problem that occur instantly.
Hi Dipesh, Thank you so much for your thoughtful review! We’re thrilled to hear that Calilio has helped you stay connected with your loved ones, and that our customer service was able to assist you quickly whenever needed. Providing a simple, reliable, and trustworthy experience is exactly what we aim for. Thanks again for choosing Calilio- we’re always here to help! – The Calilio Team
I was looking for a VOIP phone service. I found Calilio. Exactly what I needed. I booked a Demo with Anoj. Very knowledgeable about the service. He explained how it worked the system is simple. After signing up got the documents approved, got an email i bought a number. At first it didn't work so I emailed Anoj, He responded quickly. Told me I had forgot to put money in my wallet. I did that made a call it rang. The next AM my daughter called us. Worked wonderfully. Now we can do what we need to do. Thanks Anoj, GREAT SERVICE.
Hi Curtis, Thank you so much for sharing your experience! We’re thrilled to hear that Calilio was exactly what you needed for VOIP service, and that Anoj could guide you through the process smoothly. We’re also glad everything worked perfectly after you added funds to your wallet! It’s great to know that you’re now able to stay connected and get things done with ease. We really appreciate your trust and your kind words for Anoj. We’re here whenever you need further assistance! Thanks again for choosing Calilio. – The Calilio Team
Sophie is great assit to me great conversation with sophie and very helpfull thank you sophie thank you again
Hi Huzaifa, Thank you for your kind words! We’re so happy to hear that Sophie was able to assist you and make your experience great. We’ll be sure to pass along your thanks to her — she’ll be thrilled to know she made a difference. Thanks again for your support, and we’re always here if you need any further assistance! – The Calilio Team
I wanted an Australian Mobile Number to contact my Brother Living in Australia. So, I was wondering where to get an Australian Number. And I found out Calilio and got myself an Australian Number. The process was easy for me as Wiz from the Support team really helped me a lot through the entire process, and yeah, it's going good and working Fine For me.
Hi Arun, Thank you so much for your feedback! We’re thrilled to hear that you were able to easily get an Australian number with Calilio and that Wiz could assist you throughout the process. It’s great to know everything is working smoothly for you! We really appreciate your trust and are glad to be a part of helping you stay connected with your brother. If you ever need further assistance, we’re always here to help! – The Calilio Team
Wiz made my experience great in Calilio. He replied my all questions regarding the platform.
Hi Subash, Thank you so much for your kind words! We’re glad to hear that Wiz was able to assist you and make your experience with Calilio a great one. Our team always strives to provide prompt and helpful support, and your feedback truly means a lot. We appreciate your trust and look forward to continuing to serve you! – The Calilio Team
Features like IVR, power dialer helps me so much in busines growth. Saved my time so much.
Hi Bibash, Thank you for sharing your experience! We’re so happy to hear that features like IVR and the power dialer have been helpful in growing your business and saving you time. It’s exactly what we aim for making communication easier and more efficient. We appreciate your feedback and are excited to continue supporting your business’s success! – The Calilio Team
Great customer suppport and user interface
Hi Denis, Thank you so much for your kind words! We’re thrilled to know you found our service fast and helpful. Delivering quick, reliable support is something we take pride in, and your feedback truly makes our day. We’ll keep working hard to make your Calilio experience even better! – The Calilio Team
Hi Arshdeep, Thank you so much for your kind words! We’re thrilled to know you found our service fast and helpful. Delivering quick, reliable support is something we take pride in, and your feedback truly makes our day. We’ll keep working hard to make your Calilio experience even better! –The Calilio Team
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