Quick Delivery
Quick Delivery. Good Quality Product. Nice Selection
About candle guy
Data updated- Website
- candle-guy.us
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 56 reviews
- Replies to negative
- 100% (6/6)
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About this business
THE HOTTEST CANDLES ON EARTH.Our scented candles are made of 100% soy wax, with an organic cotton wick, all-natural ingredients, and the highest-quality essential oils. Every candle is environmentally-friendly, free from chemicals and dyes.
Written by the business, not verified by us.Is candle guy legit?
candle guy (candle-guy.us) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-30.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the fun and witty candle messages, noting that the products smell amazing and make wonderful gifts for friends and family. Consumers also love the remarkably prompt shipping and secure packaging, ensuring that all items arrive safely and quickly at their intended destinations. Buyers often highlight the exceptional customer service and smooth communication whenever assistance is needed. However, some people mentioned that orders occasionally experienced delivery delays or were misplaced by the postal service during transit. Despite these occasional setbacks, reviewers appreciate that support teams quickly resolve the issues by sending replacement shipments right away.
Auto-generated from all reviews of this business. For reference only.What people say
Some of the best customer service I’ve…
Some of the best customer service I’ve had in a long time. The order was supposed to be delivered when I saw it was moving away from my city after already arriving here. I reached out to customer service and was immediately shipped a replacement candle. Most companies today tell you to wait a couple days to see if it arrives. On top of the great customer service, the candle smells amazing. I will absolutely do business with them again.
These are great gifts for every and any…
These are great gifts for every and any occasion! Love them
This candle was such a hit
This candle was such a hit! My boyfriend loved it and I can't wait to get him another one. It also looked and smelled incredible.
It was a gag gift and the person that…
It was a gag gift and the person that received it loved it
I love the salty titles
I love the salty titles. I bought one for my friend and she loved the saying. I bought one for my guest bathroom and I'm sure my guests will be rolling their eyes when they see what it says. Ordering was easy and delivery was fast
Great customer service
Great customer service, thank you! - Patrick
my original order was lost in the mail
my original order was lost in the mail. Candle guy offered me replacement, credit, or refund. I chose replacement and it was here in no time! great quality, smells great, cute glass bottle of matches, and excellent service!
Great experience
My order arrived on time. The candle smells great😊 I will definitely be ordering again.
I love how my allergies are not…
I love how my allergies are not affected by The Candle Guy candles. The candles are made from soy and the packaging, delivery and customer service are always great! They make fun gifts too! I highly recommend buying from The Candle Man!
Candle smells good
Candle smells good, but was small for the price and shipping took longer than anticipated
Reply from candle guy2025-06-03
Hi and thanks so much for your honest feedback! We’re happy to hear you liked the scent – that’s super important to us! We understand that the size may have felt a bit underwhelming at first glance. But here’s the thing: our candles are hand-poured in the US, made from 100% natural soy wax, and burn for over 70 hours – despite their compact size. We also use only essential oils, no paraffin, no blends, no synthetic fragrances. That’s what makes them clean-burning and headache-free. Sorry to hear your shipping took longer than expected – that’s not the norm, and we’re constantly working with our logistics partners to improve. If you have any questions or feedback, feel free to reach out to our customer support – we’re always happy to help! Michael
Arrived late but refunded
Candle wasn’t going to arrive in time as shipping was delayed for Valentine’s Day. They kindly refunded me even though it’d shipped
very tiny for a $25 candle
Reply from candle guy2025-02-27
Dear Elise, Thank you for sharing your feedback! We’re sorry to hear that the size of our candle didn’t meet your expectations. We take great care in clearly displaying the dimensions of our candles on the product page, both in text and images, so that our customers know exactly what to expect before making a purchase. Our candles are hand-poured with premium ingredients, using high-quality wax and carefully selected fragrance oils to ensure a long-lasting and delightful scent experience. Unlike mass-produced candles, our products are crafted with attention to detail, unique designs, and fun messages that make them stand out—not just as a candle but as a special gift or a statement piece. We understand that pricing is an important factor, and we want to emphasize that our candles are not just about size, but also about quality, craftsmanship, and originality. From the durable glass jars to the carefully curated scents, every aspect is designed to provide an elevated experience. That being said, we never want our customers to be unhappy with their purchase. This is why we offer a 100% satisfaction guarantee—if you’re not fully satisfied, we are more than happy to provide a refund. Simply reach out to our customer service team at [email protected], and we’ll be glad to assist you. We truly appreciate your support and hope you’ll give us another chance in the future! Best regards, candle guy
Good Customer Service and fast delivery
My boyfriend loved it
My boyfriend loved it. Slightly shocking but mostly surprising and fun. Smells great, had the whole room fragranced in 10 minutes. Love it.
Cute and cheeky message
Smells good and has a cute, cheeky message too.
Overall 5 star products!
Quick delivery, wonderful scents, hilarious phrases!
Customer service was very good
Customer service was very good - I wasn't happy with the product received but didn't ask for a refund; yet, the company offered refund, and I appreciated it. The only issue is, the response time is slow, and took forever to get my refund.
Naughty & Fun!
These candles are GREAT! Great price - It came quickly and the look on his face: PRICELESS!
Not angry, just meh..
Much smaller than expected, but I guess I should've read the specs. As someone that buys a lot of candles, $25 seems overpriced for the quality. I will say the candles are funny, which is what got my attention, and the packaging is nice. Maybe try better photography to show the scale of the candles and upgrade the label to a higher-end material. That would make me buy more.
Reply from candle guy2025-02-11
Dear Chad, Thank you for your honest feedback. We’re really sorry to hear that your experience with our Candle Guy candle didn’t hit the mark. We get it—$25 isn’t cheap. That said, each Candle Guy candle is made from premium ingredients and burns for over 70 hours. Our goal is to deliver more than just laughs; we want you to enjoy a long-lasting, high-quality candle experience too. Your suggestions about the photography and label materials are super valuable. We're always looking for ways to improve and will definitely take this on board. Also, we want you to know about our satisfaction guarantee. Even if you've already lit the candle and don't love it, you can send it back to us for a full refund. We’d really like to make this right and hear more about how we can turn things around for you. Please reach out to us at [email protected]—your happiness matters to us. Thanks again for your feedback, and we hope to hear from you soon! Warm regards, Michael & The Candle Guy Team
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