Perfection under stain glass wonder
The venue was perfect and Strings of the North were entertaining and just fabulous. Great night ✨️
About Candlelight Concerts
Data updated- Website
- candlelightexperience.com
- Category
- Events & Entertainment
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 100% (7/7)
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Is Candlelight Concerts legit?
Candlelight Concerts (candlelightexperience.com) has a 4.5 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Disappointing experience
Unfortunately, this experience was not worth the price of the Premium tickets we purchased. The biggest disappointment was that the event looked nothing like the advertisements. The promotional photos show a magical venue filled with candles, creating a romantic atmosphere. In reality, there were far fewer candles than expected, and the venue lacked the beautiful ambiance that was promised. The stage itself was very basic, and the seating arrangement was poorly organized. The staff did not help guests find appropriate seats. We were a family of four celebrating a birthday, and although we all purchased the same Premium tickets, we were unable to sit together, which was very disappointing. To make matters worse, the wooden chairs were extremely uncomfortable, making it difficult to enjoy the performance. Overall, the musicians performed well, but the overall experience did not justify the high ticket price. The misleading advertising, poor seating organization, and uncomfortable seating left us feeling that the event was significantly overpriced for what it offered.
Reply from Candlelight Concerts2026-07-21
Hello Sandi, Thank you for taking the time to share such detailed feedback with us. While we are glad to hear that you enjoyed the talent of the musicians, we are deeply sorry that the ambiance, seating arrangement, and overall comfort fell so far short of your expectations.Please contact our team directly via email at [email protected] and include this reference number in your message: #CTP21071320. Once received, our team will assist you right away.
Candlelight Concert was wonderful!
Fever communication of helpful information and answering questions helped make my organized activity go smoothly from their end. Unfortunately, one of the venue's staff was very snarky with me and his lack of concern and information made my experience stressful. Fever was great. Most Unity Temple staff were caring and helpful. One staff person of UT made my already stressful situation worse.
Fever Vivaldi by Candlelight in Manchester
Great atmosphere and superb performances, we will be booking more events like this
Extremely Frustrated
If you have an issue with obtaining tickets from Fever, be prepared to be frustrated and not helped. I’ve been reaching out via phone and email without success. My show, which i paid for, starts in about 6 hours.
Reply from Candlelight Concerts2026-07-21
Hello, We are so sorry to hear about the frustration regarding your tickets! We want to get to the bottom of this immediately so we have sent you a direct email to assist you. Please reply to our email as soon as possible to get this resolved. Regards.
Fountain City String Quartet
My husband and I had the pleasure of seeing the Fountain City String Quartet play at the Sanctuary on the Plaza in Kansas City Missouri. They played music from The Lord of the Rings trilogy while being surrounded by candlelight. It was a truly serene and magical experience. So much so that I bought tickets to another show the same night. Fever did a wonderful job with the production of the show. The staff at the Sanctuary are friendly and amazing and kind. And the quartet could not have been better. It is wonderful to see world-class performers in such an intimate setting.
Absolutely loved it
Absolutely loved it! The combination of the candlelight setting and the beautiful performance of Vivaldi by the Hydra quartet made for a really special evening. These musicians were amazing, and the whole experience exceeded my expectations. I enjoyed it so much that I booked another Candlelight concert as soon as I got home. I would definitely recommend it!
Everything was good organized
Everything was good organized, and orchestra was excellent Best regards, Darko
Great Atmosphere
The whole evening was epic and the atmosphere intimate yet fitting for the great quartet.
90s Unplugged / Orchid Quartet
The venue, the Queen Mary, made the event special. The Orchid Quartet made the event over the top incredible!
Wonderful ambience
Wonderful ambience Talented performers who brought the music to life
All female crew ...Brava!
All female crew
What a great performance!
Amazing
Amazing. Will definitely be going again.
Blending history, culture and music
Such talented musicians. And beautiful venue. loved the finger picking in Never Going Back and the rendition of Landslide and Songbird. An experience that blends culture and music by floating through time!
Such talented musicians 🙏
An unforgettable evening
An unforgettable evening! The musicians were exceptionally talented, and the candlelit atmosphere created a truly magical experience. The arrangements of Queen and ABBA's greatest hits were beautifully performed, with so much energy and emotion. It was well organised from start to finish, and I would highly recommend it to anyone who loves live music. I can't wait to attend another Candlelight concert!
An incredible experience
An incredible experience. The musicians were exceptional, and the way they introduced each piece made the music even more captivating. It took me on a magical journey. Love love love
They don’t pay their performers much…
They don’t pay their performers much and don’t put a lot of effort into this.
Reply from Candlelight Concerts2026-07-10
Hello Sahand, Thank you for sharing your feedback with us. We take reviews regarding our events and professional standards very seriously, as we always aim to deliver high-quality experiences and foster fair, supportive partnerships with the talent and performers who bring our productions to life. We would like to understand your perspective better and investigate the specific event or situation you are referring to. Please contact us directly via email at [email protected] and include your reference number: #CTP10071500. We look forward to hearing from you.
Gorgeous venue and stunning…
Gorgeous venue and stunning performance. Sound was exquisite! O particularly liked the Imagine Dragon pieces and the contrasts between the two artists.