Canine HealthCheck (caninehealthcheck.com) has a 4.7 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 25% of negative reviews. Last updated 2026-08-10.
I have had multiple dogs tested with this company. I have also called many times and required support or reminders on how to read particular results or question the sample or general IT questions. The staff answering the phone are kind and friendly and very helpful. When the geneticist returned my call, he was extremely helpful in every way imaginable. I would highly recommend paw print genetics and canine health check as they are systemic organization is above all else.
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Eva Frisk · 5 reviews · Experienced 2024-10-18 ·
★★★★★
Fraud
This compamy sent me a false label. So this is a company engage in fraud. I have reported my case to the police. So they are just criminals.
Eva Frisk
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Raghad sh · 2 reviews · Experienced 2024-02-25 ·
★★★★★
Compassionate company
That's a helpful company for the pets and compassionate to animals.
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Jennifer McGraw · 1 review · Experienced 2023-12-02 ·
★★★★★
Receive samples in 2 weeks or less ? It's been 7 weeks and I have nothing.
It's been 7 weeks sense I ordered my swabs. And still no results.
The advertisement issued for 2 weeks of less is false advertisement and shouldn't be said.
I can’t even log in to view my results!! And when you call you get a voicemail. When you finally talk to someone it’s some rude women who basically says it’s not her problem and to just wait it out. 5 days ago I called and she told me it could take up to 10 days (which will exceed my 2 week mark for results) when I called back today I got THE SAME answer. Tell me why I spent almost $1000 for a service I can’t even access? I switched from another provider to CHC for what, my money to be thrown away? I am not happy.
So in their reply to me it says all customers were notified and no they were not!! I have several breeder friends who had NO idea either. They’re lying and I shouldn’t have to call and call AND CALL (took 65 calls today) to get any info!! Not to mention tell me how when I was told 5 days ago up to 10 days and then today told the same thing?! It’s a lie and I will be contacting the BBB and any other agency I can if I have to.
Reply from Canine HealthCheck2022-12-05
Hello, we are sorry about your experience with our company. To improve our service, we have upgraded our systems and are in the process of migrating data. This process may take up to 10 days and we will notify our customers when it is completed. We have communicated this system upgrade with our customers. Your orders and testing results remain in your account. If you would like your results pulled, please contact us, and we can share with you in the meantime. Please let us know if you have any further questions or concerns. Thank you.
I’m a breeder and Canine Health Check gives me the ability to screen all of my breeding and potential breeding dogs. It gives me everything I need in one test.
Reply from Canine HealthCheck2022-12-01
Thank you so much for your review!
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Carol · 1 review · Verified · Experienced 2022-11-30 ·
★★★★★
I put all my trust in getting back…
I put all my trust in getting back accurate test resuts. I never have to worry with Canine HealthCheck.
My go to as a breeder of GSD's. For the number of tests and coat color genetics the cost is more than fair. I always get my results in under 2 weeks as well.
