CanvasLot

Great, personalized customer service

I ordered a custom frame and the instructions were successfully communicated to the fabricators.

I spent $300 on a canvas that I still…

I spent $300 on a canvas that I still haven’t seen. It’s been a month. I’ve tried contacting them three times nobody responds. Nobody bothers.

Quality product

Quality product, shipped in an incredible crate. I am already painting. Thanks

I am a happy customer

I am a happy customer. The stretchers and canvas are of high quality and even the shipping crate was extra sturdy. Very professional operation!

It’s been 4 weeks since i ordered

Update- the canvases were scheduled for delivery 8/4. The freight company reached out to schedule this . I waited at home half the day to receive the delivery. Reached out to them midday to find it had been rescheduled for 8/6- but no one bothered to tell me. This morning, I looked up the tracking information online to see that it’s been rescheduled again for 8/7. Again no update. So they were content to let me take 2 days off work to receive a package they knew would not arrive. I also learned that canvaslot lied about the shipping - the freight company said they didn’t receive it until 7/27 and canvaslot told me they sent it out 7/24. 3 days may not seem like a lot but it was to me. At this point I have no time left to actually paint the canvas by the deadline. —— It’s been 2.5 weeks since i ordered. It’s impossible to get ahold of them and when you finally do they give you the runaround. I’ve been told multiple times that my order would be shipped out but have still not been provided tracking info. I requested a refund last week since I’m on a tight deadline but instead was lied to with promises my order would go out. 2.5 weeks, no shipping info, no product . What a mess.

Never got back to me on the wrong order…

Never got back to me on the wrong order . Contacted the company 3 times Barrie kaufman

my canvas took a long time to arrive…

my canvas took a long time to arrive but they were perfect!

The product is excellent

The product is excellent - great canvas quality built on sturdy stretcher bars. Unfortunately, it took a while for the canvases to be shipped.

Timely and cost efficient!

Timely and cost efficient...packaged with the environment in mind. Will order again!

The panels are great!

The panels are great! (The smell a little funny) It took a long time to receive them. The ups delivery was messed up. I'm happy to finally get them.

The order was shipped on time

The order was shipped on time, packaged well arrived in very good shape and the quality of workmanship was excellent.

High quality

Great customer service and product is amazing - such crisp corners on both canvas and wood panels. Will shop here again.

I have ordered from this company a…

I have ordered from this company a number of times for custom pieces. The turnaround is very reasonable and they always come packed well. I will order more from them when I need cradle panels in the future.

Beautiful craftsmanship

Super easy to navigate the website. Prompt customer service when needed. Clear communication about next steps/delivery. Beautiful high-quality product.

They are great

They are great. Only issue is sometimes, the canvas gets loose after a while and is harder to paint on

excellent canvases.

Great quality and we liked the wooden…

Great quality and we liked the wooden box shipper. Make a rabbit house with them.

Fantastic.

Well made. Beautiful, actually. And packaged superbly as well. Thank you very much. Will certainly be doing more business with you.

Disappointed

The two 24" x 24" gessoed wood panels I received seem well-made. Unfortunately I can't use them because the sides were gessoed as well as the surface. I don't recall in their online description that the sides would be gessoed. So, an expensive purchase for something I can't use.

Great product at a great price

Great product at a great price; smooth and on-time delivery; well packaged - arrived without damage. Customer service was great.