Carer enables you to keep track of the elderly’s medical appointments and medications, received personalised information and exchange advice, and hire local nurses and trained care aides all on one mobile application.
Is Carer legit?
Carer (carer.com.sg) has a 4.3 out of 5 rating on OK.one, based on 7 user reviews collected here. It is listed under Health & Medical and its reputation is good. 85% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-24.
Don't buy leakproof underwear! Ordered wrong size, but according to their chart and to pay $18 shipping to return. Got right size, tried 1 pair and they didn't work. Leaked at the seams. They would not refund cost because they were used. How do you know if they work without trying on? They will refund the 2 remaining pair, but we have to pay return shipping. That's close to $40 shipping. Bought on amazon - they have other products with free returns.
Reply from Carer2026-07-01
Hi Sue, we believe you've provided feedback to the wrong organisation - we're an eldercare company based in Singapore, not a company that sells leakproof underwear.
Carer has been able to meet all the needs of my 91-yr mother during the interim period we were waiting for our new helper to arrive during the pandemic. (Sep 2021-Dec 2021). Sherlyn, the boss, was prompt in arranging for caregivers even at times requests were made late. She goes the extra mile in thoroughly understanding the needs of the client, asking relevant questions where there may have been gaps in information given. Carer’s caregivers are professional and reliable. They were outstanding in the care shown and followed instructions to my satisfaction. Sherlyn also stepped in to help when the need arose. It gave me ease of mind to know I could rely on her professional advice and judgement. I would strongly recommend Carer as the people to go to for caregiving needs.
Deeply touched and grateful for the unweavering patience and encouragement of taking care of my stroke sister. Fully understand the needs of the patient. Thank you. Carer. Sheryln. Keep up your supportive effort to those in need of relief caregiving.
Your provide the good service, For Shi Xian she did a good job, helping my sister for exercise, accompany her during our diffcult peroid, Once we need for care service again, we will using Carer Service again. Thank You.
Carer team deployed to us was very professional in handling my dad who is a dementia patient. Especially Sherlyn who also helped provide tips on how to handle to my new helper
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