Car Expert (carexpertnow.com) has a 4.9 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 30 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
A
Abraham · 2 reviews · Experienced 2026-05-07 ·
★★★★★
The vin report appeared so…
The vin report appeared so professional. it included everything, mileage, registrations, and even images from after an accident. truly impressive.
Reply from Car Expert2026-06-12
Hello, Abraham!
Thank you for your feedback. We’re delighted to hear that you found the VIN report detailed and professional. Providing comprehensive vehicle information, including history records and supporting details, is exactly what we strive for.
Best regards,
Car Expert Now Support
[email protected]
Y
Young boy JD · 1 review · Experienced 2026-02-18 ·
★★★★★
Subscription Cancellation
I will say I forgot to cancel my subscription, only needed one car VIN lookup, and was charged for 4 months unknowingly. Luckily I caught one month and called about fraud, and was told about my subscription. Rather than issue a month refund, they gave me the entire 4 month period back. This company is driven by good customer service first and then money afterwards.
Reply from Car Expert2026-02-18
Hello!
We appreciate your feedback. It is great to know that your concern was addressed promptly and that the interaction left a positive impression. Providing attentive and customer focused support is always our priority.
Best regards,
Anne, Car Expert Now Support
[email protected] or +1 844 618 2301
G
Graham Franklin · 2 reviews · Verified · Experienced 2025-12-14 ·
★★★★★
I accidentally dropped my key fob into…
I accidentally dropped my key fob into a puddle and feared it was ruined. Car Expert calmly guided me through each step how to safely dry it out remove the battery and test it afterward. I followed their instructions and avoided having to replace the entire unit. Most importantly they explained why rushing to use it while still damp could cause permanent damage. Really professional and reassuring support.
Reply from Car Expert2025-12-14
Hello Graham,
Thank you for sharing such a detailed and positive story. We are thrilled to hear that our calm, step-by-step guidance helped you safely restore your key fob and avoid the cost of a replacement, while also understanding the reasons behind each precaution.
We truly appreciate you acknowledging the professional and reassuring support. If you ever face another car-related concern, we’ll be glad to assist.
Best,
Anne, Car Expert Now Support
[email protected] or +1 844 618 2301
I needed summer tires but didn’t know what to choose for rough roads. Car Expert gave specific recommendations based on my car and local conditions. They perform great. Smooth quiet and confident handling.
Reply from Car Expert2025-12-04
Hello Madison,
Thank you for sharing your positive experience! We are thrilled to hear that our tailored recommendations for summer tires have provided you with smooth, quiet, and confident handling on rough roads.
We truly appreciate you taking the time to acknowledge the support. If you ever have another car-related question, we’ll be glad to help.
Best,
Anne, Car Expert Now Support
[email protected] or +1 844 618 2301
After replacing the battery my car alarm locked me out. Car Expert calmly explained how to reprogram the remote. Got back in without needing a tow or breaking anything.
Reply from Car Expert2025-11-26
Hello, Callum!
Thank you for sharing your experience. We’re glad to hear that the guidance helped you reprogram the remote and get back into your car without any added stress. It’s great to know the solution worked smoothly for you.
Best regards,
James, Car Expert Now Support
[email protected] or +1 844 618 2301
S
Sarah · 1 review · Experienced 2025-11-12 ·
★★★★★
I noticed that my car’s cooling fan was…
I noticed that my car’s cooling fan was constantly running even when the engine was cold and the outside temperature was low. At first I thought it was a wiring issue or maybe the ECU was acting up. Car Expert advised me to check the coolant temperature sensor and that was it. The sensor was faulty and giving false readings. Replaced it and everything went back to normal. Very helpful and specific advice.
Reply from Car Expert2025-11-24
Hello, Sarah!
Thank you for sharing your experience. It’s great to hear that the guidance helped you identify the issue so precisely and get your car back to normal. We’re glad the advice was clear and made the process easier for you.
Best regards,
Anne, Car Expert Now Support
[email protected] or +1 844 618 2301
D
Daniel Chandler · 7 reviews · Experienced 2025-11-21 ·
★★★★★
I was buying a used car for my wife
I was buying a used car for my wife. Before finalizing the deal I checked the VIN through Car Expert. They found the mileage had been rolled back. The seller started making excuses but I walked away. What a save.
Reply from Car Expert2025-11-22
Hello Daniel,
Thank you for sharing your experience! We are so glad that using our VIN check helped you discover the mileage discrepancy and avoid a potentially costly situation.
We truly appreciate you taking the time to share your story. If you have any more questions in the future, we are always here to help.
Best,
Anne, Car Expert Now Support
[email protected] or +44 808 501 3628
Y
Youngal Bal · 6 reviews · Experienced 2025-11-18 ·
★★★★★
I kept smelling gasoline inside the…
I kept smelling gasoline inside the cabin but couldn’t figure out why. Car Expert advised checking the fuel rail connections. Turns out there was a small leak I had completely missed. Fixed it before it became dangerous.
Reply from Car Expert2025-11-18
Hello, Youngal!
Thank you for sharing this experience. We’re really glad the guidance helped you identify the issue and take care of the leak before it became serious. It’s great to hear that everything is now safe and resolved.
Best regards,
James, Car Expert Now Support
[email protected] or +1 844 618 2301
I
Isabel · 1 review · Experienced 2025-11-03 ·
★★★★★
I had no idea how to prepare my diesel…
I had no idea how to prepare my diesel car for winter, but their checklist made everything easy to understand. Now I’m fully ready for cold weather and confident my car won’t let me down.
Reply from Car Expert2025-11-10
Hello, Isabel!
We’re glad to hear that our winter checklist helped you prepare your diesel car with confidence. It’s great to know you’re ready for the cold season and driving worry-free!
Best regards,
Anne, Car Expert Now Support
[email protected] or +1 844 618 2301
The vin report looked so professional. It included everything, mileage, registrations, and even photos from after an accident. Really impressive.
Reply from Car Expert2025-11-06
Hello Jake,
Thank you so much for your detailed and positive feedback!
We're thrilled to hear that the VIN report met your expectations with its professional presentation, comprehensive details—including mileage, registrations, and accident photos—and that you found it truly impressive.
If you ever need assistance with future reports or have more questions, we're here for you. Just let us know—we’d be happy to help!
Best,
Anne, Car Expert Now Support
[email protected] or +1 844 618 2301
R
Robert Stone · 7 reviews · Verified · Experienced 2025-10-31 ·
★★★★★
I was honestly amazed by how detailed…
I was honestly amazed by how detailed the VIN report was. Most services only show basic info like mileage or country of registration, but here I found inspection dates from Italy, insurance history, and even old auction photos. Everything was written clearly, easy to understand even without technical knowledge. The transparency and detail built real trust, and now I never look at a used car without first checking it here.
Reply from Car Expert2025-10-31
Hello Robert,
Thank you so much for your incredibly detailed and thoughtful feedback!
We're truly delighted to hear that the depth and clarity of our VIN report—from Italian inspection dates to insurance history and auction photos—provided the transparency and trust you needed. It means a lot to us that you now rely on our service when evaluating used cars.
If you ever need assistance with future vehicle reports or have more questions, we're here for you. Just let us know—we’d be happy to help!
Best,
Anne, Car Expert Now Support
[email protected] or +1 844 618 2301
A car looked perfect, but the VIN report showed foreign registration and accident history. It saved me from a bad deal.
Reply from Car Expert2025-11-01
Hello Timothy,
Thank you for your feedback! We’re glad to hear that the VIN report provided the details you needed and helped you avoid a bad deal. Your experience shows how valuable accurate vehicle history information can be when making important decisions.
Best,
James, Car Expert Now Support
[email protected] or +44 808 501 3628
I checked a used BMW before buying it, and the VIN report revealed two serious accidents. I avoided a huge mistake thanks to Car Expert Now.
Reply from Car Expert2025-10-29
Hello, Dominic!
We’re glad our VIN report helped you make an informed decision. It’s great to know Car Expert Now saved you from a costly purchase.
Best,
James, Car Expert Now Support
[email protected] or +1 844 618 2301
I was driving on the highway when my car started shaking badly at around 100 km/h. I got scared and thought something was wrong with the suspension. I contacted Car Expert, and the mechanic answered within minutes, suggesting I check the tire pressure. One tire was significantly underinflated. After inflating it, the shaking disappeared completely. Their calm and clear advice probably saved me from ruining a tire or worse, getting into an accident.
Reply from Car Expert2025-10-26
Hello, Leoste!
We’re so glad that our expert’s quick and clear advice helped you stay safe on the road. It’s great to know the issue was resolved easily and prevented further trouble.
Best,
Anne, Car Expert Now Support
[email protected] or +1 844 618 2301
Car Expert feels like having a mechanic friend always by your side, even when you’re stuck on the road or far from any workshop. What I love most is that they don’t just say “go to service,” they calmly explain what might be wrong and how to check it yourself. They replied within a minute, clearly and without unnecessary talk. Now whenever something seems off with my car, I don’t even Google it, I just message them. Reliable, fast, and human.
Reply from Car Expert2025-10-23
Hello, Logan!
We’re delighted to hear that you find our service reliable and easy to use. It’s great to know that our team’s quick and clear guidance helps you feel confident even on the road.
Best,
Anne, Car Expert Now Support
[email protected] or +1 844 618 2301
J
Joe Atkins · 7 reviews · Experienced 2025-10-20 ·
★★★★★
I’m impressed
I’m impressed, they helped me identify a coolant hose leak through chat. I replaced it myself and saved a lot of money.
Reply from Car Expert2025-10-20
Hello, Joe!
Thank you for your feedback! We're glad our expert helped you pinpoint the leak and guide you through the fix. Saving money and learning something new along the way is always a win!
Best,
Thomas, Car Expert Now Support
[email protected] or +1 844 618 2301
If you are intending to use this site , watch it if you us it once and dont cancel it in time you will be charged 34.95 every month, from there on
Reply from Car Expert2025-10-15
Hello Devin,
We appreciate you taking the time to share your experience. Transparency is very important to us, and all subscription details are presented before confirming registration.
If you’d like our Billing team to review your account or clarify any charges, please reach out to [email protected] or call +1 844 618 2301.
Best,
Anne, Car Expert Now Support
[email protected] or +1 844 618 2301
Hello!
Thank you for your feedback! We're glad to know you had a good experience with us. Every bit of appreciation means a lot to us!
Best,
Thomas, Car Expert Now Support
[email protected] or +1 844 618 2301
Hello, Terri!
We’re glad to hear that you found the clarity you needed and had a positive experience with our service. Thank you for sharing your kind words.
Best,
Anne, Car Expert Now Support
[email protected] or +1 844 618 2301
A
AWURUMIBE MICHAEL DUBBY · 1 review · Experienced 2025-09-07 ·
★★★★★
He was calm
He was calm, and very attentive. He listened and guided me well
Reply from Car Expert2025-09-07
Hello Awurumibe,
Thank you so much for your kind feedback!
We're delighted to hear that our support was calm, attentive, and guided you effectively. We truly appreciate you taking the time to share your positive experience.
If you ever need assistance again, we’ll be here—ready to help with the same dedication. Just let us know!
Best,
Anne, Car Expert Now Support
[email protected] or +44 808 501 3628
