Large selection of cabin rentals in Boone, Blowing Rock, Banner Elk, Beech Mountain, Sugar Mountain and Grandfather Mountain in the NC Blue Ridge Mountains.
Is Carolina Cabin Rentals legit?
Carolina Cabin Rentals (carolinacabinrentals.com) has a 3.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 36% of negative reviews. Last updated 2026-08-12.
What people say
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RachelUnited States · 1 review ·
★★★★★
No working door locks, hot tub, fire table, or customer service provided.
We had a hellacious experience. There was no working door code or key at check in or for the duration of our stay. Even after waiting outside for nearly 20 minutes in freezing weather, the best they could do was remotely unlock it for us. No code was ever provided, meaning we had to leave our belongings in an unlocked home for our dinner reservations. The home was missing a key piece of the advertising, the glass fire table on the deck, entirely. It also lacked a working hot tub, neither the heating or jets working, and had for some time, according to both the most recent reviews AND the maintenance man who was sent to, “look at it.” We were told by that gentleman a work order had been in for longer than a week, despite Carolina Cabin Rentals assuring me less than 24 hours prior to my check in that it was working. This amenity, particularly, had been the primary filter on which we based our decision to rent.
Despite all these issues, the host refused to provide adequate recourse. By the time I despaired of reaching resolution and reached out to Airbnb, I’d been trying for HOURS, and it was nearing midnight and well below freezing. This host is in flagrant violation of almost all Airbnb policies.
Thank god Airbnb handled my issues, provided options for me to find an available listing that met my criteria, and importantly, could be locked when I left and unlocked when I returned. They provided a refund and assisted with finding safe and secure accommodations. I will happily use Airbnb in the future knowing that the added fee from using this platform actually does mean they stand up for clients when hosts completely disregard their terms of service. Find another Airbnb property to rent - we are SO much happier with our replacement accommodations.
Reply from Carolina Cabin Rentals2022-02-07
Rachel, we talked while you were at the house. We had a heavy snow that put our operations on our heels for quite some time. I tried to explain and I guess I can't require that you understand. But I'm the one who authorized the cancellation and full refund from airbnb because we did not have any available alternatives. So, while I acknowledge that circumstances caused a bad stay for you, much of your elaboration is embellished, clearly for the purpose of harming a company that provided best effort in the face of challenging circumstances and authorized a full refund when we were unable to deliver our normal level of service. I'm disappointed that you had a bad experience and that you felt you had to lash out. We successfully host 17,000 reservations a year. Your experience is rare.
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Roberta LeonardUnited States · 1 review ·
★★★★★
Great!!
My family stayed at the Lei Lei mountainstay Cabin. It was great! It was clean and very accommodating to our family. The only thing I wish they had was a shovel (we couldn’t find one) and we needed one to get rid of all the snow :)
Also I have been in communication with Carolina Cabin rentals and they always replied within like 2 minutes to any question that I had! So thankful for that
K
Kim ShayUnited States · 1 review ·
★★★★★
Terrible service!!!
If I could give a 0 star review I would. We reserved a cabin thru Carolina Cabin Rentals and when we showed up today, 12/27/21, the owner was home and said that the house had sold and that the house was not available to rent. Needless to say we were in a very bad situation with no place to stay and nowhere to go. We ended up over paying for a hotel room for 5 adults…I wouldn’t ever recommend this company to rent from!!!!
Reply from Carolina Cabin Rentals2021-12-28
Hi Kim. A technical glitch made this property available on the website after it had been blocked off for a property sale. You booked last minute giving us little time to catch the error. Please accept my apology and contact our office to discuss.
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Pam NeffUnited States · 3 reviews · Verified ·
★★★★★
beautiful cabin retreat
We thoroughly enjoyed Fly Way Dreams. Plenty of room, well equipped and great location. Would rent again!
D
Debbie United States · 2 reviews · Verified ·
★★★★★
Carolina Cabin Rentals has been so easy…
Carolina Cabin Rentals has been so easy to work with. They answer my questions and always call me back when I leave messages when they are not open. I used to us VRBO but not anymore!
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Shelia PhillipsUnited States · 1 review · Verified ·
★★★★★
This cabin was clean
This cabin was clean, and in a secluded location, yet close to restaurants
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Terry BellUnited States · 2 reviews · Verified ·
★★★★★
Nice cabin and fabulous views
Nice cabin and fabulous views. Weekend with our adult children. We cooked all our meals and had everything we needed. Rental agency was great. Will definitely stay with them again.
L
Lori LupeUnited States · 3 reviews · Verified ·
★★★★★
The cabin had a beautiful view
The cabin had a beautiful view, it was clean, and all of our questions were answered promptly, even on the weekend.
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PatUnited States · 3 reviews · Verified ·
★★★★★
Beautiful house
Beautiful house. Close enough to Boone activities, yet nice, quiet wooded spot.
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RonaldUnited States · 1 review · Verified ·
★★★★★
Wonderful cabin
Wonderful cabin. We had 6 people and never felt crowded. Loved the tall ceilings and exposed beams! We would definitely rent again.
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Mary Helen MeleUnited States · 1 review · Verified ·
★★★★★
Very lovely place
Very lovely place, very clean and well equipped. Very easy check in and check out procedures. Carolina Cabins has excellent variety of listings and very user friendly process.
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NancyUnited States · 1 review ·
★★★★★
If there was a minus 5
If there was a minus 5, I would give it to them!! Steer clear of this company. Horrible customer service!!
J
J. HortinUnited States · 4 reviews · Verified ·
★★★★★
Enjoy working with Carolina Cabin…
Enjoy working with Carolina Cabin Rentals.
Have rented 3 Times with different properties and all went smoothly.
J
Jean JamesonUnited States · 1 review · Verified ·
★★★★★
Family time
My family enjoyed our time in Seven Devils very much. The house was amazing and had everything we needed to help us all relax and enjoy some quality time together. There’s so much to do around that area and we can’t wait to visit again one day.
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Cary KuharUnited States · 4 reviews · Verified ·
★★★★★
Modern house inside and beautiful views
This was a beautiful house with all the modern amenities and lovely views of the Blue Ridge.
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Dr DaveUnited States · 4 reviews · Verified ·
★★★★★
Great house
Great house. Everything was as described, no surprises. Web site and tools were easy and very helpful. My family and guests were totally impressed with the home.
I will certainly use Carolina Cabin Rentals again.
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Caroline AlcalaUnited States · 2 reviews · Verified ·
★★★★★
Beautiful property abd accommodating…
Beautiful property abd accommodating host! We will definitely be back!
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CustomerUnited States · 3 reviews · Verified ·
★★★★★
Everything was handled professionally…
Everything was handled professionally questions answered promptly It was seemless
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Scott HollandUnited States · 1 review · Verified ·
★★★★★
I have rented from this company several…
I have rented from this company several times. It's always been easy experience. They have a large assortment of properties to fit your needs. This is my go to place when I need a mountain get away.
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Sunday ElasikUnited States · 1 review · Verified ·
★★★★★
steep climb..
road to cabin is pretty steep,means your high in the mountain, which is fine with me..cabin is very cozy with great view..beds are comfortable, shower's have great water pressure which is rare in these cabins..all the amenities you need in cabin..very quite and peaceful...lots of deer around...only negative imo is parking is tight for 2 vehicles. Will stay again...for sure..
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