Will buy from over and over.
I buy samples to use , the price is right. Lots to choose from. Fast delivery. Not cheesy products, the good stuff.
About Carpet Tile Depot
Data updated- Website
- carpettiledepot.com
- Category
- Home & Garden
- Location
- United States · Garfield
- Status
- Unclaimed
- Last 12 months
- 21 reviews
- Replies to negative
- 10% (1/10)
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Is Carpet Tile Depot legit?
Carpet Tile Depot (carpettiledepot.com) has a 4.3 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Home & Garden and its reputation is good. 82% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 10% of negative reviews; 21 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Love the color
Very happy with my order !
The carpet tiles came in as scheduled and the shipment was damage-free. The tiles were the last task of my 3-month project redoing our entertainment room. The tiles themselves went down well with the use of double sided tape made for concrete surfaces. I'm very pleased with the results and look forward to entertaining!
Samples came quickly.
Samples came quickly just colors did not work.
We have used this product in both of…
We have used this product in both of our office locations and really like it!
Great! customer support
Dean, was very helpful getting us a proper match to our existing carpet. And reached out with deliver schedule.
We have ordered from Carpet Tile Depot…
We have ordered from Carpet Tile Depot quite a few times. We have always had a wonderful experience. Everyone is helpful and professional.
Deliver quickly and reliable.
I really enjoy working with Dean
I really enjoy working with Dean, he is super helpful and knowledgeable about the products, it is so nice having someone to help make my projects go smoothly.
Easy to pick the carpet
Was easy to order small carpet squares and had lots of options, but would have like to be able to also order larger sizes to get a better idea of how the pattern looks overall.
No one could beat your price
No one could beat your price. Great follow up by your staff. The carpet arrived before the date promised.
Highly recommend the carpet tiles
Carpet tiles came on time. Product was expected. Great services.
I was working with a salesperson…
I was working with a salesperson through email when the salesperson just stopped responding. I’m very interested in your product. Please help.
Office remodel
The material was offered at an excellent price, great quality and fast delivery
Very easy
Very easy, fast experience. Will use them in the future!
Fast responding
Fast responding Fast shipping
Ordered LVT flooring still waiting …
Ordered LVT floor That I was assured will be delivered in a few weeks. Here we are now going on six weeks no communication, no correspondence, no status. Nothing very disappointed. We had four more floors to do, but I will not be ordering my tile or carpet from you.
Reply from Carpet Tile Depot2025-10-23
We sincerely apologize for the delay and lack of communication you experienced. Your order did ship out promptly, but unfortunately, the freight carrier (Estes) did not reach out when the material arrived at their terminal as scheduled. We completely understand your frustration and have already issued a full refund for the shipping fee you paid. We truly value your business and hope you’ll consider giving us another opportunity to serve you better in the future.
Jeremy was helpful with my return
Jeremy was helpful with my return. I just wish I could have spoke to a manager about the restocking fee I was charged for the return, its steep.
They were very quick with a response…
They were very quick with a response and very easy instructions to follow when sending the item back...Thanks again for being a trusted company..