never received
I ordered this a long time ago not realizing it was coming from China. still have not received. it should be clearly stated it is coming from so far, I would never have ordered it.
The story of CaseOVO started when I was a college student. One sunny morning, I accidentally broke my mobile phone. That phone is my birthday present. Although I have used it for a long time, I like it very much. I tried to rest it, but the result was not optimistic and the price was very high. Although I finally solved the problem, the process was not satisfactory. Thus, an idea was born. I can provide you with a high-quality and inexpensive mobile phone case, which can protect your mobile phone.So CaseOVO was born. This is a store that focuses on B2C online retail. We strive to provide customers with exquisite, high-quality and inexpensive mobile phone cases,mobile accessories, mobile wallets and other electronic product protection devices. Here, you can find the answer you want.We serve friends like me, and our philosophy is to provide exquisite products and preferential prices.Hope you can have a good experience in our shop.
Written by the business, not verified by us.Caseovo (caseovo.com) has a 1.9 out of 5 rating on OK.one, based on 57 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 72% of reviews are 1 star, a relatively high share; The business has replied to 51% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-10-24.
I ordered this a long time ago not realizing it was coming from China. still have not received. it should be clearly stated it is coming from so far, I would never have ordered it.
My product has not shown up. I cannot track it. The emails are in a language I don’t understand. Is Casevo a scam? That’s what I’m telling everyone!!
Avoid this seller. Huge delays in shipping, basically a dropship model without the consumers consent. I emailed with a request to cancel my order and refund me as has been several weeks. They responded and intentionally ignored my request to cancel and refund and sent me a tracking number that said my item was still in China. (I live in the us) I emailed again re-stating to cancel my order and I’ve since been ignored.
Case feels and looks grate, shipping took a while, but arrived in perfect conditions
uh u sent me a review when i HAVENT even got my order it hasn't even shipped yet
My order was incorrect and I never received my second case. The color is way more bright than what was shown in the pictures.
Hello, thank you for your order. Sorry for the bad experience. Please contact our after-sales email and we will solve the problem for you.
As expected, thank you 😊
Thank you for your order and your recognition
I have not received my purchased product... an iPhone 11 case. Please get me my purchased item. I am terribly disappointed and will never order anything from you again.
Hello, thank you for your order. Sorry for the bad experience. Please contact our after-sales email and we will solve the problem for you.
Literally the worst service and company I've ever had to deal with.
Hello, thank you for your order. Sorry for the bad experience. Please contact our after-sales email and we will solve the problem for you.
Still have not received my item and I did not realize it was coming on a boat from China. I’d like to get my money back or the product I ordered and please don’t send me an email in Chinese. I don’t understand.
Hello, thank you for your order. Sorry for the bad experience. Please contact our after-sales email and we will solve the problem for you.
Placed the order, never received a confirmation email or tracking number. After a week I had to find the website and send an email asking for it before I reported it to my credit card and 3 days later they sent me a tracking number showing that they just shipped it, and reminded me that their shipping takes forever - I really didn’t think I was getting drop shipping BS based on their website but by then it was obvious. 2 weeks later it’s here, in an envelope with zero related info on it - I didn’t even realize what it was. It’s absolutely a cheaper, shittier counterfeit version of what I thought I ordered for not much less - they marketed it (and even the case) like it was an Apple product. 95% sure if I hadn’t reached out they never would’ve sent me anything. Save your time and money and just buy from a real website, this one shouldn’t be showing up as a top result when looking for Apple cases and I hope they get sued honestly - they’re absolutely infringing on copyright and purposefully misrepresenting their products as a license good when they are not even close. Don’t be fooled! I’d post this review to their site, but of course they never gave me the option and now I don’t see reviews (when I did at first glance when originally bought). VERY sketchy.
Hello, thank you for your order. Sorry for the bad experience. Please contact our after-sales email and we will solve the problem for you.
I've never received the package and no one is answering any email.
Hello, thank you for your order. Sorry for the bad experience. Please contact our after-sales email and we will solve the problem for you.
The Apple wallet is inauthentic and took way too long to deliver. Chile anyways..
Hello, thank you for your order. Sorry for the bad experience. Please contact our after-sales email and we will solve the problem for you.
Placed an order on 4/3/24. Never received a confirmation or an order number. I was charged over $70 for two iPhone 12 cases. Have no means to inquire about the order. Had to file a claim with my bank.
Hello, thank you for your order. Sorry for the bad experience. Please contact our after-sales email and we will solve the problem for you.
Products were brand new, in unopened original packaging with tamper seals still on the packaging. Shipping ended up being a few extra days due to unforeseen circumstances, but the products still arrived promptly and exactly to-order. Will definitely be purchasing from them again in the future.
Thank you for your order, thank you for your approval
I ordered a new phone case on 03/05 & received a notice on 03/23 that my package was lost. Little to no communication in between. They did offer to refund, but I'm not trusting that process too much either.
Hello, thank you for your order. Sorry for the bad experience. Please contact our after-sales email and we will solve the problem for you.
I have been waiting for a tracking number for weeks since I’ve made my purchase on 2/8/24. I have also emailed the support email everyday regarding the status of my order as well as requesting to receive a tracking number and have yet to receive a response. BBB and others should have this site banned if it is scamming people.
Hello, thank you for your order. Sorry for the bad experience. Please contact our after-sales email and we will solve the problem for you.
The delivery time was too late. It would be appreciated if it would deliver in one week.
Hello Thank you for your order and your suggestions. We will continue to improve our express delivery.
57 reviews matching