Cash Factory USA (cashfactoryusa.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 19% of negative reviews; 23 of them were added in the last 12 months. Last updated 2026-08-10.
The company were there for me when needed. Made it possible to meet the needs at the time.
It's rewarding to know that we could support you. If you need further assistance, don't hesitate to contact us!
Professional, courteous, knowledgeable
Thank you for your feedback and for trusting us with your financial needs. We're glad we could assist you.
We appreciate your positive review! If you need further assistance, don't hesitate to contact us!
We appreciate your positive review! If you need further assistance, don't hesitate to contact us!
They completely work with you I.ife situation gives everyone an opportunity to cat catch up on Life's expenses such a great experience customer friendly courtesy & helpful
Maria, We appreciate your positive review! We are thrilled we met your expectations! If you need further assistance, don't hesitate to contact us!
Well you helped me out of a situation when I wasn’t working and you understood my problems that I was having and helped me to resolve the matter. And I thanked you!!!
Shirley, Thank you for your kind words! It's rewarding to know that we could support you. If you need further assistance, don't hesitate to contact us!
Excellent customer service cheaper rates to pay back very helpful if you are in a bind and can't pay that week they will move your payment back so you can pay the next time and not have a bad review
Nicole, Thank you for your kind words and for trusting us with your financial needs. We're glad we could assist you.
The Customer Service is Phenomenal!! I have been a customer since February and it’s been a pleasure dealing with the Customer Service Team. I would definitely recommend them to anyone who is in need of a short term loan
We appreciate your positive review. We are thrilled we met your expectations and were able to help you! If you need further assistance, don't hesitate to contact us!
i liked everything about the company and process
Thank you for your feedback. We appreciate you taking the time to share your thoughts.
Very easy and helpful
Thank you for your review! If you need further assistance, don't hesitate to contact us!
Friendly customer service. Fast and quick service. No hassles.
Della, thank you for your feedback and for trusting us with your financial needs. We're glad we were able to help.
No where on this bogus website does it say they do not work with, as the rep said prepaid banks or mobile banking. Dealing with the garbage for a week wondering why the routing number getting kicked out. Thanks for nothing you stupid company
We take feedback seriously. Please reach out to our customer service team to discuss your concerns: [email protected].
Explanation of loan process agreement and friendly customer service. They were very thorough and detailed and so far the experience was and has been pleasant.
Thank you for your kind words! We are thrilled we met your expectations and were able to help you. If you need further assistance, don't hesitate to contact us!
Customer service
Deborah, Thank you for your positive review. Don't hesitate to contact us if you need assistance in the future!
The application process was easy and response was on the same day.
Ease of use, communication, and online availability
Service is reliable and very helpful. Definitely helped my situation greatly
I must say, I thank you for giving me the opportunity to take out a loan and pay it back over time. The amount to pay back over time is ridiculous but it is the price you pay for needing it and having to pay back interest. I wish taking out 800 did not warrant paying back 6600 over time. But thank you. If you need a quick loan that you either will or won't be able to pay back right away, and need some time, this is the one to get. I took mine out in 9/2023, last payment is in 2 payments. I will not be taking out another one.
Awful. I requested a new payment schedule to avoid boayment thy didn't al gn with the pay schedule and none sent the documents over and charged me
102 reviews matching