About Cash Factory USA
Data updated- Website
- cashfactoryusa.com
- Category
- Money & Insurance
- Location
- United States · Las Vegas
- Status
- Unclaimed
- Last 12 months
- 23 reviews
- Replies to negative
- 19% (3/16)
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Is Cash Factory USA legit?
Cash Factory USA (cashfactoryusa.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 19% of negative reviews; 23 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
they do a good job n Customer service…
they do a good job n Customer service is Great
Customer service is bad
Great experience
I have had a great experience only problem we have to pay the account out before we can get more money or renew the account that's what keep me afloat but I have never had any trouble renewing my account I thank you all and appreciate CASH FACTORY USA.
Company refused to send me any form of…
Company refused to send me any form of documentation explaining how I accrued double what my original loan anount. I was blindsided when I went to make my last payment and was told I owed $800 dollars somehow even tho my account online continued to show me I was up to date even after they claimed I owed them. When I emailed multiple times and called multiple representatives, no one would send me any information claiming it was all on the website. As I waited for answers the total became $2,300, on a loan for $1,000, that I had already completed payment's on.
Consideration
Try having a heart and conscious
The process for approval was easy
The process for approval was easy. The payments came out on time. I did a refi and it was smooth. Customer service was great.
The customer service was great but it…
The customer service was great but it took me 3 days to get someone on the line. I called for 3 days within business hours and the voicemail said it was closed.
Reply from Cash Factory USA2025-10-28
Thank you for your review. We value all feedback and appreciate that you took the time to leave your review. Feedback helps us improve our services.
Excellent loan company
I Thanks Cash Factory USA for helping me when I need that extra help.
Reply from Cash Factory USA2025-10-28
Thank you for your feedback and for trusting us with your financial needs.
I don’t recommend unless u really need…
I don’t recommend unless u really need them..
Reply from Cash Factory USA2025-10-28
Your feedback is important to us. Our team is available at 855-374-5626 or [email protected] to discuss your concerns.
Very easy and fast
Reply from Cash Factory USA2025-10-28
Thank you for your feedback. We appreciate you taking the time to share your thoughts.
Ben a great loan place and has taken…
Ben a great loan place and has taken care of me when I need it
Reply from Cash Factory USA2025-10-28
Thank you for your review! It's rewarding to know that we could support you. If you need further assistance, don't hesitate to contact us!
Always there when I need it.
Reply from Cash Factory USA2025-10-28
Glad to hear it! Thank you for your review.
I have been using you for years and it…
I have been using you for years and it has helped my family out a lot
Reply from Cash Factory USA2025-10-28
We appreciate your positive review! We are thrilled we met your expectations and were able to help you out over the years. If you need further assistance, don't hesitate to contact us!
Customer Support Is Important
Understanding my situation and finding a solution to the problem.
Reply from Cash Factory USA2025-10-28
Thank you for your review. We appreciate your feedback.
Great customer service and if you need…
Great customer service and if you need help with anything they got you.
Reply from Cash Factory USA2025-10-07
Tevin, Thank you for your kind words! We are thrilled you enjoyed your experience with us! Don't hesitate to contact us if you need assistance in the future!
The opportunity to access money.
Reply from Cash Factory USA2025-10-07
Thank you for your feedback and for trusting us with your financial needs. We're glad we could assist you.
You guys had helping me twice already
You guys had helping me twice already. I wish it was lees payments instead of 11.
Reply from Cash Factory USA2025-10-07
Thank you for your feedback and for trusting us with your financial needs. We're glad we could assist you.
The agreement between me and cash…
The agreement between me and cash factory was not fulfilled. There was a payment payment plan between me and cash factory after days of the agreement my account was put to a third party buyer. Already with an amount $ deducted from account.
Reply from Cash Factory USA2025-10-07
Your feedback is important to us. We regret that we fell short and are working to address this issue. We apologize for the frustration you've experienced.
The Best
Transparent, professional & customer friendly
Reply from Cash Factory USA2025-10-07
Thank you for your kind words! If you need further assistance, don't hesitate to contact us!