Casino Click (casino.click) has a 3.1 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 45% rate it 4 stars or higher while 38% give 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-10.
"Five stars! The quickest, friendliest, most helpful customer service I've ever experienced. They always respond fast, answer every question, and truly help solve problems. Plus, they offer free S.C. One and a great variety of games. I'd recommend this game to anyone. I can't say enough about their amazing customer service. And their customer service is always fast and tries to solve whatever problem that you have is that I've been playing for a month now and I have never had any problems out of the customer service
Reply from Casino Click2026-08-05
Hello Karen,
Thank you so much for your amazing review and for sharing your experience with us! We’re thrilled to hear that you’ve enjoyed our customer service and that our team has been able to provide quick, helpful support whenever you need it.
Thank you for being part of our community, and we hope you continue having a great time!
Simple, effortless and timely cashouts. Also, they have games I love that no other online casino has!
Reply from Casino Click2026-08-03
Hello Margaret,
Thank you for the great review!
We're so glad to hear redemptions have been simple, effortless, and timely - that's exactly what we aim for. And it's awesome you've found games here you can't find anywhere else!
Thanks for sharing, we really appreciate it.
S
Swavey · 3 reviews · Experienced 2026-08-03 ·
★★★★★
Customer service fast love the games on…
Customer service fast love the games on site
Reply from Casino Click2026-08-05
Hello,
Thank you for your feedback!
In case you require any assistance, please, do not hesitate to reach out, we're available 24/7!
Hello Alisha,
Thank you for your feedback!
If you'd like help with any of the steps, please feel free to reach out -we're always here for you!
S
Swavey · 3 reviews · Experienced 2026-07-31 ·
★★★★★
I’ve had a good experience with…
I’ve had a good experience with Casino.Click so far. The site was easy to sign up for, the games ran smoothly, and I was able to complete the KYC verification process without major issues. I recently requested a redemption, and it’s currently being processed, so I’m waiting to see how that goes. Overall, the platform has been easy to use, and I’m hopeful the payout process is just as smooth. I’ll update my review once the redemption is complete.
Reply from Casino Click2026-08-03
Hello,
Thank you for sharing your feedback, it's greatly appreciated!
Really glad to hear sign-up, gameplay, and KYC have all been smooth so far - that's exactly the experience we want to offer.
If you require assistance on any of the steps, please feel free to reach out!
Well this is like any other typical scame of a social casino they make it extremely easy to deposit your hard earned money then when it comes to getting paid you have to jump through 15 hoops to get it then they tell you its not good enough all so they can frustrate you to walk away there scams .
Reply from Casino Click2026-07-31
Hello Benjamin,
Thank you for your feedback!
We want to clarify that our verification steps are not intended to create obstacles, rather, they exist to protect our players by following the industry security standards. This process ensures that all credentials and documentation provided genuinely belong to the account owner, which helps prevent any miscommunication and keeps every player's account secure.
In this instance, upon review, the information provided for KYC didn't match the information on your profile, which is why our KYC department has already reached out to you directly. Please check your email for their message.
Best customer service very fast at responding back and they help me with my problem and gave me free sc coins
Reply from Casino Click2026-07-29
Hello Karen,
Thank you for your feedback!
We're thrilled our team could resolve your issue quickly. Your satisfaction means a lot to us, and we look forward to helping you again in the future!
If you need anything, please, do not hesitate to reach out, our team is available 24/7!
Honestly, can't hit a single thing. I once had it up $10k and then after that everything just was bad, bad, bad. Soon as I was verified to withdraw the win rate went down. Typical of any online casino. don't play here.
They also offer free SC every time you ask to close your account. Scummy.
Reply from Casino Click2026-07-31
Hello Benjamin,
Thank you for your feedback!
We would like to clarify that our games operate on certified RNG (Random Number Generator) technology. This ensures that every outcome is independently randomized and is not influenced by account verification status, redemption requests, or prior activity.
Regarding the SC offered upon account closure, this is intended as a genuine gesture of appreciation for your time as a customer, and we apologize if it came across differently.
Should you have any further questions, please don't hesitate to reach out.
M
Matthew Bruffett · 3 reviews · Experienced 2026-07-28 ·
★★★★★
Great Casino
Great selection of games and fast redemption. Very responsive customer service. Can’t go wrong with casinoclick
Reply from Casino Click2026-07-29
Hello Matthew,
Thank you for the fantastic review!
We're so glad you're enjoying our game selection and that our team has been quick to help with redemptions.
If you every need assistance, please, join or live chat or email us at [email protected], our team is ready for you anytime!
It can be better if it actually hit at all I played multiple games and could not win to save my life
Reply from Casino Click2026-07-26
Hello Bret,
Thank you for your feedback. We're sorry to hear your experience wasn't what you expected.
We'd like to clarify that the games presented on our website are independently tested and certified RNGs, ensuring every outcome is fair and completely random.
If you'd like recommendations for games with different RTPs or volatility levels, feel free to reach out to our support team - we're available 24/7 and happy to help.
I’ve had a terrible experience with this casino. Support told me that credit/debit card deposits were unavailable for everyone due to “maintenance.” That turned out to be false—multiple friends were still able to deposit with their cards without any issues.
The bonuses are also extremely disappointing. Even after making significant deposits and wagering a lot, the rewards offered were minimal compared to other casinos.
The overall experience left me with very little confidence in the platform. Between the misleading information from support, poor promotions, and gameplay that often felt unfair, I won’t be using this casino again. There are far better and more transparent alternatives out there.
Reply from Casino Click2026-07-26
Hello Kushal,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We'd appreciate the opportunity to look into your concerns in more detail. Please contact our support team with your account information, and we'll be happy to review your experience and address any questions you may have. Our team is available 24/7 to assist you.
Hello Jessica,
Thank you for sharing your feedback!
We're delighted to hear that you've been pleased with our services. If you ever need any assistance, please don't hesitate to reach out. Our support team is available 24/7 and is always happy to help!
Plenty of games to choose from, easy to cash out, overall fun just like at a casino
Reply from Casino Click2026-07-26
Hello Tara,
Thank you for your wonderful feedback!
We're delighted to hear that you're enjoying our wide selection of games, the smooth redemption process, and the overall casino experience we strive to provide.
We truly appreciate your support. If you ever need any assistance, please don't hesitate to reach out!
Great Customer Service from the agent, they help resolved problem, Absolutely love this casino! beside a great customer service they also have all my favorite slots as well as the classic table games! I’ve had a couple great wins already! Not to mention the bonuses are great! I look forward to signing in each day to claim the daily bonuses! I highly recommend this to everyone
Reply from Casino Click2026-07-26
Hello Rufus,
Thank you for your honest feedback!
Great customer support is what we strive for, so we're happy to hear that our team has been helpful.
If you need anything, please don't hesitate to reach out. Our team is available 24/7!
m
mike bass · 5 reviews · Experienced 2026-07-23 ·
★★★★★
Just like every other online casino a…bullshit cheat sobs period .....
Just like every other online casino a bunch of cheaters RTP BULLSHIT , I play every slot game there is and when I switch from coins play to real money the slots doesn't hit at all , once again stay away from all online casinos they cheat cheat cheat !!!!!!!!
Reply from Casino Click2026-07-26
Hello,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations.
We understand how frustrating a losing streak can feel. However, we'd like to clarify that we work with multiple licensed game providers, and all of the games on our platform use independently tested and certified Random Number Generators (RNGs). This ensures that every spin is random and that neither we nor the game providers can influence individual outcomes.
That said, we'd like to review your gameplay further, so we've requested more information!
Hello Li,
Thank you for your review!
Please let us know more about your experience so we can look into it and help. Our team will be reaching out to you to clarify more details.
In the meantime, please, feel free to reach out via Live chat or email, we are available 24/7!
D
Dave Dobbins · 7 reviews · Experienced 2026-07-22 ·
★★★★★
Much Better Options
Much Better Options
I have played on this site and quite a few others. The games are noticeably and obviously tighter than other sites from my experience.
You are going to lose in the end anyway, but you will lose much more quickly here. They will attempt to take this down, which is an indicator they are awful.
Reply from Casino Click2026-07-26
Hello Dave,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations.
We'd like to better understand your concerns, so we've requested more information to review your gameplay.
That said, we work with multiple licensed game providers, and all of the games on our platform use independently tested and certified Random Number Generators (RNGs), ensuring that every game outcome is fair and random.
We appreciate your feedback and would be happy to look into this further if you contact our support team. We're available 24/7 to assist you.
Deposited over $700 I won $300 I attempted to withdraw and the website would not allow me to even after uploading my ID. I waited over 24 hours before getting pissed off and gambling it all away. Id stay away from this site.
Reply from Casino Click2026-07-22
Hi Jonathan,
Thank you for your feedback!
We've reviewed your account and can confirm that you started the verification process; however, one of the documents you submitted didn't match the document type we needed, which is why it wasn't successful.
That said, we'd like to improve our users' experience as much as possible, so our billing team has already been in touch to guide you through the verification process, and we look forward to your cooperation.
In the future, please don't hesitate to reach out to our support team if you run into any issues - we're always happy to help.
Slots they offers are fun, n pretty loose, wveryone likes that!!! Customer service are always quick to response! Even though redemption are slow, i cannot complain, every casino has it rule n i recieve all my winnings. Thank you!
Reply from Casino Click2026-07-21
Hi Alynna,
Thanks so much for the kind words! We're glad you're enjoying the slots and that our support team has been quick to help.
We hear you on redemption times - we're always working to improve the redemption experience, though at the moment we're prioritizing safety and smooth processing.
Thanks for your patience and for playing with us! 🎉
