Casobet (casobet.com) has a 3.2 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 39% give 1 star; The business has not yet replied to negative reviews; 22 of them were added in the last 12 months. Last updated 2026-09-01.
Casobet is a complete scam in my experience. I learned this lesson the hard way after losing €3,000.
Once they have your money, support will not solve anything. Live chat only gives meaningless replies, emails are ignored, and there is no real help when you try to withdraw. It feels like they are designed to delay you until you give up.
I have checked different forums and complaint sites, and I found many other users reporting the same issue: deposits are easy, but withdrawals are almost impossible. Based on my experience, I do not believe this platform intends to return players’ money.
Please be careful. Do not trust this casino with your funds. My €3,000 loss is a warning to everyone: avoid Casobet before your money is gone too.
Scammers
Documents verification pebding, no reply to mail
Unable to add all documents in app, internal error
No reply in live chat
Stay away from this snakes
Froud site withdraw rejected 3 time .I'm deposit 350 euro i won 1500 euro .but my withdraw rejected. Kyc verify all complete but withdraw rejected. Froud this site.anyone no reply on email and customer support
Not possibillity to withdraw funds. After full KYC, they rejected all withdrawals in all possible methods. You can deposit but you cant't withdraw. No answer for e-mail. I will change my opinion when I will withdraw but I dont see any good views now.
Reduced my winning £18000 balance to £500, and still would not let me withdraw that amount. They are total scammers, do not waste your money, how Trustpilot can give them over a 50% positive score is unbelievable!
BIG SCAMERS ! very bad bookmaker , i deposited around 100e , and i played casino most and sports, i rollover my deposit few times and i won around 220e, and tried to withdraw, almost impossible KYC , because they ask for bill in english . i did it and get verified in final! after 3-4 weeks for unsuccessful withdraws , and no support from live chat or email , they just don't answer , in final i receive a email from them ,which sound exact like this : Hello,
You need to wager 220 EUR 1x time. Please consider that casino games has 0.1x rollover multiplier. Minimum bet must be 1 eur per spin and maximum 50 eur. In case of wagering on Sports, you need to bet entire balance on minimum 2.00 odd ticket.
Regards,
Emily Gilliam
Agent Hero at
Customer Support | Casobet Casino
SO it's clear for me they wont pay nothing even if i do this stupid task's and i win , they will invent another rule over night , to place again my balance for odd of 5 (for example) until i will loose! Very bad people ...they will be happy for any amount they will steal from us
AVOID AT ALL COST! THEY WONT PAY, ITS SCAM
all these 5 stars reviews are fake. They wont respond you to your emails, support on chat is bot. Even when you are fully verified they are denying withdrawals, scammish casino
One of the biggest scammers stay well away!! All nice to you when you deposit but can't withdraw anything!! 6 times i tried different ways to get £400 and gave up in the end!
Avoid at all cost. No completion of KYC and no support
I play on Casobet since NOvember 2025. I did a deposit of 100 EUR and I made a mistake of not doing verification before betting. I tried to do it while I was betting and growing my balance. They were fast doing verification for ID and credit card however on proof of address they don't complete it on purpose. I've sent government signed documents, bank account invoices and history, utility bills either in portuguese and in english as they request and which are widely accepted on other bookies except on this one. I have colleagues who could only verify before doing bets and with same type of documents I'm sending but not being accepted on my case.
I have a balance of 1,750EUR which is frozen because they avoid to complete this last proof of address step on purpose. They don't reply to any emails. I've sent an email to Curação e-gaming licensing but no answer and it seems they are not licensed. Avoid at all cost!
They will never allow you to withdraw, I won quite a bit and they eventually voided my winnings for t&c, didn’t even have a bonus on just played normally. Do yourself a favour and go to the next casino, the only one able to help you is your bank with a chargeback.
DO NOT USE , they will refuse to withdraw any winnings and just withdraw requests for no reason at all despite verification, it’s a scam and non legitimate company
Rtp is awful on this site. 620 spins without bonus and when u get bonus is shit. This site a a scam for sure. 0 help in live support and insane bad RTP. Avoid this site if u wanna gamble
Opaque and incredibly lengthy verification processes. I’ve been trying to withdraw winnings for 24 days. In my personal opinion, the withdrawal process feels designed to prevent customers accessing their money.
When it comes to withdrawing you will like me have a real problem. Purposely not verifying your account to use this an excuse not to pay out.
Messages from support take around a week to reply, if they do at all.
Avoid this site at absolutely all costs.
Do not deposit any money as you won’t get anything back out.
Please stay away from these crooks. They will offer you free spins for a good review (that’s why there rating is so good) but just read through the one star ones. Despite being fully verified they will still reject your withdrawal. No live chat option most of the time and I’ve got no response from the 5 emails I’ve sent past month. Can’t self exclude unless you email but obviously you’ll get no response. Multiple withdrawals rejected for no reason
The slowest support, they absolutely do not respond to requests and just make excuses. They intentionally block the last step of verification despite the documents provided, then of course they block the possibility of withdrawing winnings. Fraudsters without a valid license. Definitely do not deposit money
