At Casufit, we pride ourselves on being more than just a clothing brand; we are a reflection of the vibrant and diverse culture that defines local style in the heart of the USA. Our passion for fashion and commitment to quality is what sets us apart, and we are dedicated to providing trendy, stylish, and comfortable clothing for the fashion-forward young women of America.
Written by the business, not verified by us.
Is Casufit legit?
Casufit (casufit.com) has a 3.5 out of 5 rating on OK.one, based on 290 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 29% give 1 star; The business has replied to 60% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-25.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently point out that the official website provides a very straightforward and smooth ordering process alongside visually appealing item presentations and clear payment options. Shoppers also appreciate that the available product information is wonderfully detailed and helps them fully understand what to expect before making a final purchase online.
Some reviewers were not happy with unexpected delivery delays, extremely long waiting times, and the complete lack of useful tracking information for their packages. Additionally, several people mentioned experiencing frustrating sizing discrepancies with clothing items and noted that trying to manage international returns can be quite difficult.
Auto-generated from all reviews of this business. For reference only.
Casufit is clearly a scam. I paid for an item, got a tracking number and now that tracking number has disappeared and no item was delivered. Don't order anything from this company.
Reply from Casufit2023-12-21
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
Dear customer,
Thanks for your feedback.
If you have any question. Please contact us via Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
I am an artist Commissioned to paint. I have a New underwater scene and these Octopus are my featured subject matter already, so these fashion pieces are perfect =]
Glad to have found you hope you aren't really leaving
that would be sad =\ I will let you know when they arrive =] EXITED
Reply from Casufit2023-12-21
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
Love the colors and designs available. I bought a gift for my sister and I'm almost certain she will love it. Only downside is I have no idea on an estimated date of delivery. It was also a touch difficult trying to only get 1 item in my cart, the site kept trying to put two items in and it took me a minute to figure out how to get rid of the second unwanted item.
Reply from Casufit2023-12-19
Dear customer,
Thanks for your feedback.
If you have any question. Please contact us via Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
Item Received--color way off and item poor quality--Refunded
I have rewritten this review as an summary to a prior day by day report of my experience.
I ordered a khaki design hoodie on December 6th and by December 14th still had NO indication of shipping or any response from Casufit to my emails UNTIL I posted my experience on TrustPilot. Only then did they post a canned response here. On December 15th, I was told the item was not in stock and would be expedited. I did receive the item on December 26th.
I am thoroughly disappointed in both the color and the quality. The hoodie is not at all the attractive beige and khaki tones shown in the website picture, but a peachy pinkish and turquoise color that I would never have purchased and I will not wear. I have taken a side by side picture of the hoodie advertised (left) vs how it actually looks (right), but I have asked TrustPilot to upload my picture, as there is no upload option when you edit a review. The item is 100% polyester and feels like very cheap fabric. The clothing is poor compared to what is shown on the website. Will not purchase here again.
UPDATE: TrustPilot tells me they do not have the ability to upload my comparison photo. If you respond with your email address, I will send it to you.
Meanwhile, Casufit offered to send me $5.00 and a discount since I cannot use the item I purchased for $34.00. This is useless, since I will never buy from them again. Lesson learned. Run from this business!
12/28/2023 I reported problem to PayPal. They sent the complaint to Casufit and they have refunded my purchase but are still trying to bully me into sending it back to China at my expense (I kept the original packaging and it was sent from Indianapolis, Indiana.) Their site says defective items are returned at THEIR expense, so I have requested a prepaid return label within 30 days or I will donate the item.
Reply from Casufit2023-12-15
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
The clothes look lovely--I didn't see any of them on larger sized models to see how they're sized. Numbers are often meaningless with big girl curves. Also, I have ZERO idea of when the package will get here. I ordered it for Christmas but for all I know I'll be giving these to my girls around Thanksgiving.
Reply from Casufit2023-12-15
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
Love the innovative designs and HUGE number of choices. Would have really liked some sizing guidance. Some designs were marked "Women's", but many were not so clear...unisex? Ordered one each for my husband and myself. Won't know until they get here if we guessed correctly...
Reply from Casufit2023-12-13
Dear customer,
Thanks for your feedback.
If you have any question. Please contact us via Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
The clothing is beautiful! I just ordered so I can't rate the quality yet but they look nice and thick! I ordered 2 hoodies and a pair of leggings. Ordering it was easy! Thank you!
Reply from Casufit2023-12-12
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
I made a mistake in my order and have written 3 or 4 times asking for help but the contact email address that is on all of your pages is returned as undeliverable! There is NO OTHER WAY TO CONTACT YOU besides this faulty email contact info offered on any of your pages.
I paid $50.00 for Order #CAF4803 in which I entered my name instead of my friend Malana Kim Love's name, my friend who I am gifting with this jacket.
The address is correct but I am nervous that the package won't reach her at her apartment without the correct name.
Please help me by inputting her name and/or calling me to confirm the change has been made.
Thank you,
Susan Zalkind
928-300-3614
Reply from Casufit2023-12-12
Dear customer,
Thanks for your feedback. We had already deal with your request and replied your email. Please check your email. Have a nice day!
Is less then 1 star possible. Pictures of their products on social media sites like Pinterest, lead you to them. The pictures of cotton sweatshirts are not at all what I got. Cheap shiny nylon or acetate are unbearable. DO NOT BUY THIS JUNK.
Reply from Casufit2023-12-08
Hello, we're so sorry for your unpleasant experience. Please contact us via Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
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