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Shopping & Fashion

Casufit

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290 reviews

3.5290 reviews
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About Casufit

Data updated
Website
casufit.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
72 reviews
Replies to negative
60% (53/88)
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About this business

At Casufit, we pride ourselves on being more than just a clothing brand; we are a reflection of the vibrant and diverse culture that defines local style in the heart of the USA. Our passion for fashion and commitment to quality is what sets us apart, and we are dedicated to providing trendy, stylish, and comfortable clothing for the fashion-forward young women of America.

Written by the business, not verified by us.

Is Casufit legit?

Casufit (casufit.com) has a 3.5 out of 5 rating on OK.one, based on 290 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 29% give 1 star; The business has replied to 60% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently point out that the official website provides a very straightforward and smooth ordering process alongside visually appealing item presentations and clear payment options. Shoppers also appreciate that the available product information is wonderfully detailed and helps them fully understand what to expect before making a final purchase online. Some reviewers were not happy with unexpected delivery delays, extremely long waiting times, and the complete lack of useful tracking information for their packages. Additionally, several people mentioned experiencing frustrating sizing discrepancies with clothing items and noted that trying to manage international returns can be quite difficult.

Auto-generated from all reviews of this business. For reference only.

What people say

Ordered early Dec I have not received anything yet. Have no idea the quality if there is actually even a product. Not happy! I was just about ready to send you a…

I was just about ready to send you a note and this came up. I realized I shouldn’t have added the 5th item. I believe my discount would’ve been better without it. That disappoints me. I hope the quality of the fabric is good and sizes are true. I can’t wait to get my order.

Reply from Casufit2023-12-12

Dear customer, Thanks for your feedback. If you have any question. Please contact us via Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Do not buy from them

Do not buy from them! I got a T-shirt and the fabric is horrible, it's 2 sizes too small (and I ordered a size up), and it does not look like the picture. They offered me $7 back and I paid $20. Customer service is difficult. Scam! Seeing their response below, I have contacted them many times!

Reply from Casufit2023-12-08

Hello, we're so sorry for your unpleasant experience. Please contact us via Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

I ordered the Ancient Japanese Style…

I ordered the Ancient Japanese Style Wave Print Cozy Long-sleeved tunic many months ago. I contacted you when it didn't come and you referred to another order I had made for a black cat. I assumed that I had not ordered the original so I re-ordered it along with another tunic with sea turtles. Today the Japanese style tunic came. Would you please keep my orders for the sea turtles and the black cat and not send another Japanese Wave? It finally came and I don't need two. Thank you so much! Deb Ellis

Reply from Casufit2023-12-08

Dear customer, Thanks for your feedback. If you have any question. Please contact us via Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Smart and easy shopping

There's so much to choose from and I wish I knew about you before I had to buy Christmas presents. Unfortunately I couldn't buy a lot for myself but the great thing is I got most of my Christmas shopping done without all the running running around. It was easy and fast to order. I rarely order online for the simple fact I have no regular computer just a phone which is a lot harder to see.Your site is the only one that I will continuously use for myself and gifts. I only wish they're were more collections to choose from. Your prices are responsible and I would love to have a catalog to see all that you have. If you do please send me one. Sincerely Deborah Long

Reply from Casufit2023-12-08

Dear customer, Thanks for your feedback. If you have any question. Please contact us via Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

So”Happy’ I found your store. What a ‘Gem’

I’m so ‘Happy’ I found your store. I LOVE it, and LOVE Cats. Very unique tops. I’m excited to receive my package. You’ll see me again. ‘Thank You’. Just ‘AWESOME’. Wendy House.

Reply from Casufit2023-12-08

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Surprise, Surprise

I came across your address by chance. Was surprised to see all your different styles and prints. There were so many I'll have to return and buy some more.

Reply from Casufit2023-12-08

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

This is a total scam! Avoid at all cost!

This is a total scam! Items received looked nothing like what was ordered. Purchases were made to gift and I would never dream of giving someone anything of such poor quality. Materials and construction techniques were both lacking, sizing was off, and the “customer service” was nil. Fortunately, I used PayPal and they went after them and got my money back. DO NOT BUY FROM THEM!

Reply from Casufit2023-12-06

Hello, we're so sorry for your unpleasant experience. Please contact us via Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Order Experience was good

Order Experience was good. Only thing that was a little frustrating was figuring out which discount code to use. I wasn’t able to locate product reviews so I am hopeful that I will be pleased with the products once I receive them. The photos are certainly beautiful.

Reply from Casufit2023-12-07

Dear customer, Thanks for your feedback. If you have any question. Please contact us via Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Seller cares, so far so good

Seller cared when there was a mistake on my part. I will update when I receive product. Ordered it because it was unusual and at a reasonable price!

Reply from Casufit2023-12-07

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Zero

Would have given this company a zero if I had the option. I ordered two tops and neither looks anything like the picture. The material is cheap and they are badly made. I requested information on returning them. I paid almost $60.00 and they offered a $5.00 refund or gave me the choice of giving them to someone else. I emailed them that I simply wanted to return the order and they replied with a whopping $8.00 refund. Or I could take my chances on a return for an exchange or partial refund. That was if they received it which after dealing with this company, I would doubt they would acknowledge. PEOPLE don't order anything from them. They're crooks. Their clothes are simply awful. A huge waste of my money and if you order from them...yours as well. I'm waiting for their automated response...the same thing whenever they're given a bad review. Check it out. And DON'T ORDER ANYTHING FROM THIS COMPANY!

Reply from Casufit2023-12-06

Hello, we're so sorry for your unpleasant experience. Please contact us via Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

No discount given on second item

Prices were high, but you have some cool stuff. I thought I was to get a 30 percent discount on the 2nd item, and that didn't happen. Why? I went ahead and checked out anyway. You sent waaaay too many emails, but I guess they worked. :_

Reply from Casufit2023-12-06

Dear customer, Thanks for your feedback. If you have any question. Please contact us via Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Easy to order now we'll see how your…

Easy to order now we'll see how your delivery is

Reply from Casufit2023-12-04

Dear customer, Thanks for your feedback. If you have any question. Please contact us via Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Beautiful merchandise

Beautiful merchandise! Shipping free code did not work.

Reply from Casufit2023-12-04

Dear customer, Thanks for your feedback. If you have any question. Please contact us via Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Loved the size chart

Loved the size chart. It was extremely helpful in determining the size I needed to order. Your designs on the hoodies and shirts are amazing! Looking forward to getting it in the mail!

Reply from Casufit2023-12-04

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

I enjoyed the artwork images on the…

I enjoyed the artwork images on the products and being able to order in my size. Downside was that I tried to apply discount code WKJXT2TQH751 which did not seem to work.

Reply from Casufit2023-12-04

Dear customer, Thanks for your feedback. If you have any question. Please contact us via Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

It was okay but when I went to the cart…

It was okay but when I went to the cart it had added a double order of the same thing. I only wanted one and couldn’t change it so waited a few days and came back to order anew.

Reply from Casufit2023-11-29

Dear customer, Thanks for your feedback. If you have any question. Please contact us via Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

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