Cedcommerce (cedcommerce.com) has a 3.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 72% rate it 4 stars or higher while 25% give 1 star; The business has not yet replied to negative reviews; 70 of them were added in the last 12 months. Last updated 2026-08-10.
I've been using CEDcommerce since 2023 and the team has been outstanding in problem resolution, on time query handling & overall client support. It's an extremely useful service tool to connect my Etsy store and ShineOn's platform. Order routing and tracking is taken care of. Their pricing plans are also quite convenient and affordable as and when you grow your order volume.
Good Experience with Shien integration. Akshay is great to work with.
I uninstalled and they still charged me for a subscription. I wish I could share the email they sent to me. Show people how they truly conduct business.
We’ve had persistent technical and operational problems with CedCommerce’s work and Shopify integrations, including domain routing, analytics injection, and pixel tracking — all of which directly impacted SEO, ad tracking, and conversion data. Despite multiple support tickets and detailed documentation, CedCommerce repeatedly refused to acknowledge or escalate these issues, often claiming they had no role — even though they were the only party with login access, and logs show activity at the exact times problems occurred. Our Meta Pixel was contaminated and distributed across other websites after their app installation, while being simultaneously disabled on our own site. This was verified by Shopify’s internal expert team and later confirmed by Facebook’s Shopify app, which flagged CedCommerce for blocking critical Meta functionality. CedCommerce denied involvement for over a month until we traced the problem to their code. Instead of resolving the situation, they tried to redefine project scope and charge additional fees to fix issues they caused — including commenting out our header injection code, which broke cookies, quick checkout, and pixel tracking. Their support tone has been consistently defensive and dismissive rather than collaborative. Beyond technical damage, CedCommerce’s actions caused severe reputational harm: They created unauthorized “official” email accounts for our brand (without consent) and even misspelled our brand name publicly. Used AI-generated SEO text that mixed multiple unrelated brands, publishing inaccurate and nonsensical content live without review. Introduced JavaScript SEO errors, removed live site features (like cart notes), and worked on the wrong environment despite written instructions to use staging — then denied responsibility. Delivery was months late, inconsistent, and often damaging. Their responses are scripted, gaslighting, and lack professional oversight. When concerns were raised, CedCommerce either denied involvement or demanded payment for “additional” fixes. We even brought them into a second company — yet again they failed to deliver and refused refunds. Across both projects, their work created more problems than it solved. In short: CedCommerce’s behavior feels predatory and careless. They break functionality, deny accountability, and attempt to charge for the repairs. Their unregulated use of AI for SEO and branding caused measurable financial and reputational damage. Proceed with extreme caution.
After 1 year of syncing frustrations from Shopify to Etsy I am leaving for another App. I have about 10-15 product listings per week. I found the app slow and incomplete. Significant delays with inadequate customer service (except for Anyatra). Additionally when items sold on Etsy there were frequently "syncing issues" meaning I had to manually deactivate the item on Shopify.
I’ve had a very frustrating experience with CedCommerce. From the start, their customer support has been practically non-existent: they take days to reply (if they reply at all), and when they do, the answers are generic and don’t solve the issue. The plugin simply does not work as promised. It constantly throws errors, syncs products incorrectly, and creates conflicts with my store, causing wasted time and lost sales. I tried reaching out for help to fix these problems, but support only gives vague instructions or shifts the blame without actually resolving anything. After investing time and money, I still can’t use the tool reliably, and I haven’t received any real solution. Honestly, I would not recommend CedCommerce to anyone looking for reliable service and competent technical support. There are plenty of other options on the market that actually deliver what they promise.
I am using i'm using this software from last few years and results are very impressive also support team is very good
Hanumant and the entire CedCommerce team have been extremely helpful and responsive to all our concerns and questions. We raised multiple queries, requested clarifications, and even asked for demos twice—and each time, they supported us with outstanding assistance and genuine enthusiasm. They went the extra mile by providing a test environment so we could ensure the service met our needs before purchasing, all without hesitation or complaints. The team made sure the plugin would work seamlessly and addressed every question thoroughly. Thank you! We’re excited to continue working with you and look forward to building a long-term partnership.
Good communication via Teams. Friendly developers who work well with the Magento & ERP developers. Unfortunately their plugin user guides are not clear and not up to date so it's difficult to solve issues yourself and it takes time to get the devs to do things.
They do not care about their customers, but prefer rather to make money. They've on numerous occasions tried to pull a fast one on our business. Very self centered. I've left a review before, but they had it removed because of the fact that they somehow paid this app. We were given two days, on a weekend, to provide documentation. Does that sound fair? Be careful trusting companies and reviews you see on TP.
Few years ago we faced the ManoMano integration. Problems, additional costs, bugs, poor coding and no support at all. every time you asked for something, they knew nothing... If our developers were not so clever, probably we'd lost a lot of customers... at the end, we had to fix the bugs on our own. Now we tried the TikTok Shop integration and it's the same, or worse!! issues and bugs, no assistance at all, and when you ask for something very simple (to correctly map the TikTok Shop order number since it's not in the WooC meta-data), they asked for an additional 150$!! PAY ATTENTION!!! IT'S A SCAM!!!
A great plugin for multi vendor marketplace. And great support.
This company is untrustworthy. Their Etsy Sync plugin has issues, updates fail, and they don’t respond to emails or WhatsApp. I lost money with them, so be cautious if considering a purchase; they are linked with Threecolts India Private Limited...
Their sales team is amazing, very responsive, took my requirements and showed a demo in no time. We are currently working with their technical team for the module integration.
Warning: This company is a clever scam—be cautious. I purchased a listing optimization service from them, which they promised to start within the first week. However, they did absolutely nothing for an entire month. They charged me through Shopify and refused to provide a refund. Thankfully, I contacted my bank, filed a dispute, and was eventually reimbursed a month later after providing proof. I highly recommend using PayPal for such transactions to have better protection.
I'm using their Amazon module for 3 years now. I initially bought the module for 400 USD that includes free support and free lifetime updates. Year 2: without any information, the module is now charged 400 USD YEARLY Year 3: without any information, the module is now charged 1400 USD YEARLY Had to bargain again and again to get a decent price... February 2025: Unable to push new products on Amazon, support never managed to help me and told me I need to wait for their new module version... March - April - May - Mid-June Still no updates End of June Finally the module is here, but doesn't include my previous customisations as it was supposed to be. In addition, there are other issues. 9th of July: Still waiting, still nothing It's now 5 months I can't use the module properly, asked for a refund for those 5 months, support never replies on this. I was somehow please for year 1 and 2, now support is terrible and I can't still use the module !!! Total waste of time and money ! They just don't understand business requirements...
AVOID CEDCOMMERCE AT ALL COSTS – Save Yourself the Headache Our experience with CedCommerce has been nothing short of a disaster. We purchased several of their B2B extensions, only to discover that they are missing critical business logic and completely fail to address real-world business requirements. They sell you extensions that require other extensions to be bought but these extensions do not properly work with one another. The extensions are slow and include repetitive prompts that causes speed issues on a Magento platform. The code appears to be written by low-paid, inexperienced developers with no understanding of Magento best practices or even basic quality standards. As a result, we encountered issue after issue—many of which were directly due to poor, non-standard coding that broke our Magento store and forced us into costly troubleshooting. What’s worse, the extensions are clearly designed with one goal in mind: to get you dependent on CedCommerce for constant fixes and “customizations,” which, unsurprisingly, they charge extra for—even when the issues are clearly defects in their original products. Customer support is practically nonexistent. Our support tickets went unanswered, and whenever we did manage to get a response, it was superficial and never actually solved the problems. Reaching out to management was equally useless—they were always “unavailable” and never addressed our complaints, despite repeated attempts to contact them. If you value your business, your time, and your sanity, do NOT buy anything from CedCommerce. Their extensions are unreliable, their code is subpar, and their support is abysmal. We are still dealing with the fallout from trusting this company. Save yourself the trouble and look elsewhere for reputable Magento solutions.
Being able to directly link our Shopify store items to Temu and see the orders coming through has been a lifesaver to guarantee our products are being seen and sold correctly. The order failure section is super helpful to know when an item is broken and incorrectly linked so we can fix it on Temu right away.
We emailed them asking to close our account in 2024. They didn't process the cancellation, then billed us for 2025. We emailed them again, now they're insisting that despite us telling them in 2024, they're not going to refund us and they have yet to confirm they've cancelled the subscription. Some sort of strange anto-customer, anti- common sense money grab happening here.
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