Very professional and knowledgeable…
Very professional and knowledgeable thank you!
About Cell Vault
Data updated- Website
- cellvault.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 0% (0/10)
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Is Cell Vault legit?
Cell Vault (cellvault.com) has a 4.3 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Health & Medical and its reputation is good. 83% of reviews are 4 stars or higher and 17% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Great service and on time delivery of…
Great service and on time delivery of the information.
Cancelled my appointment the day before…
Cancelled my appointment the day before and told me I would get a refund and did not refund me now I have to file with AMEX to try and get my money back scam.
Cancelled my testing and never gave me a refund
I scheduled a covid test and after waiting for thirty minutes beyond my scheduled appointment time, I reached out to the scheduler who advised me that they cancelled my test and should be receiving a refund. We are now about a week later and I still dont have my refund.
Cancelled our appointment just 2 hours…
Cancelled our appointment just 2 hours before the scheduled time, offering no explanations or alternative.
My order was canceled and I don’t know…
My order was canceled and I don’t know why? Im waiting for the refund
Cancelled my appointment with just a…
Cancelled my appointment with just a hours notice. Still waiting for my refund. If you cancel on me, that should happen right away.
It was quick and easy
It was quick and easy, Chris was professional and especially good with my kids who were terrified. We were all clear! And we got the results in 10 min.
I booked My appointment a week out
I booked My appointment a week out. I got A text 2 hours before the time of my appointment the day of testing with a cancellation. No explanation and no rescheduling. Very unprofessional and very disappointed. Would not recommend this service.
Professional and friendly
Not trusty.....
I didn’t receive the service, which I paid for, and I am still waiting for the refund.... Awful company...,
Nurse did not show up
Nurse did not show up. I emailed after waiting 20 minutes and they told me they had texted me yesterday morning cancelling due to updated regulations preventing in home testing. I didn't receive any text, very unprofessional and very disappointing.
Amazing service
Amazing service. From booking to day of year, everything was professional and reliable. The process was smooth and I would strongly recommend to anyone!
The nurse cancelled the appointment few…
The nurse cancelled the appointment few hours before the appointment time, stating that some FDA ruled required them to cancel the appointment. Very disappointed.
Cancelled appointment the day before
Cancelled appointment the day before, allegedly due to FDA restrictions; however, no restrictions were found online on FDA website or yours that would prevent the appointments.
Efficient process
We had the nurses come to my office and the process was very efficient and well organized.
great experience.
Everything was great from making the…
Everything was great from making the appointment online to having the test done. Great service!
Easy, fast and professional
Great, easy, no fuss, kind and informed and professional service and health provider. would recommend
The assigned provider was great!
Heather was great, the process was easy and simple.