Century Support Services (centuryss.com) has a 4.9 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Couldn’t understand the second person I talked to. Then I called back to cancel this contract no response then tried Justin. No response then tried today and y’all don’t work Sat. What the Hell! Cancel this contract first thing do not draft any money from my bank I do not want to do business with y’all . Thank you
Homer ussery.
252-267-2047
He actually took time to walk me through everything and about one of my bills i was afraid I didn’t wanna put on there but he told me it was safe and that my payment was lowered so it wasn’t quite gonna be as rough on me. he was really a very nice gentlemen, he’s name was Brandon and I was very impressed so thank you Brandon and I hope you have a good weekend.
Reply from Century Support Services2026-08-04
Thank you so much for sharing this. We're so glad Brandon took the time to walk you through everything, especially with the bill you were unsure about. It means a lot that he could ease your worries and show you it was safe to include, while also helping lower your payment. We'll be sure to pass along your kind words and weekend wishes to him!
E
Elizabeth · 1 review · Verified · Experienced 2026-07-31 ·
★★★★★
Alex was a pleasure to speak with
Alex was a pleasure to speak with! He walked me through everything and made it very easy to understand!
Reply from Century Support Services2026-08-04
Elizabeth, thank you so much for sharing this. We're so glad Alex made the process easy to understand and that speaking with him was a pleasure. We'll be sure to pass along your kind words to him!
Reva was wounderful, nice full of information. Very nice talks with a smile and a happy voice. I enjoyed talking with her.
Thank You
Jeri
Reply from Century Support Services2026-07-31
Jeri, thank you for such a lovely review. It's wonderful to hear that Reva's warmth and positivity came through in your conversations with her. A friendly voice and a smile can make such a difference, and we're so glad you enjoyed talking with her. We'll make sure she sees your kind words!
The thoroughness of the presentation, the knowledge and professionalism displayed throughout the call.
Reply from Century Support Services2026-08-04
Kristina, thank you for sharing this. We're so glad the presentation felt thorough and that our team's knowledge and professionalism came through on the call. We appreciate you taking the time to recognize that.
All company representatives were outstanding!
Kermit
Reply from Century Support Services2026-08-04
Kermit, thank you so much for this wonderful review. We're thrilled to hear that every representative you worked with was outstanding. Thank you for choosing Century!
P
Pete · 2 reviews · Verified · Experienced 2026-07-31 ·
★★★★★
The willingness of Basilio to help me…
The willingness of Basilio to help me find a solution to my financial debt.
Reply from Century Support Services2026-08-04
Pete, thank you for sharing this. We're so glad Basilio was willing to work with you to find a solution for your financial debt. That dedication is exactly what we strive for, and we'll be sure to let him know how much it meant to you.
Your agents were empathetic, kind, and thoughtful and walked me through the process. They worked with me and didn't make me feel ashamed and that made all of the difference. Mark and Heidi were awesome!
Reply from Century Support Services2026-07-31
Thank you so much for this heartfelt review. We're truly glad Mark and Heidi met you with kindness and understanding every step of the way. No one should ever feel ashamed when reaching out for help, and we're so grateful they made you feel supported instead. We'll make sure they both hear how much their care meant to you. Thank you for trusting us with your journey.
Mr Brown was very helpful and explained everything every step of the process and answered all my questions. I feel a huge weight has been lifted off my shoulders! Thank you so much!!
Reply from Century Support Services2026-07-31
Tonya, thank you so much for sharing this. We're thrilled to hear that Mr. Brown took the time to walk you through every step and answer all your questions. That feeling of relief means everything to us, and it's exactly why we do this work. We'll be sure to pass along your kind words to him. Wishing you all the best as you move forward!
Sara was great at explaining how everything works and how it would be taken care of. I felt comfortable and reassured that this will be my financial freedom from my suffocating debt.
Reply from Century Support Services2026-08-04
Nicole, thank you so much for sharing this. We're so glad Sara was able to explain everything clearly and leave you feeling comfortable and reassured. Financial freedom from suffocating debt is exactly what we hope to help you reach, and we're honored to be part of that journey with you. Thank you for choosing Century!
J
Joseph · 1 review · Verified · Experienced 2026-07-30 ·
★★★★★
Honestly counts
Well, I was talking with Michael and he gave me so much information that I didn’t even ask for or even need to ask for very good man. Very good experience with customer service as well thank you for giving me your honest opinion.
Reply from Century Support Services2026-07-31
Joseph, thank you for sharing this. We're so glad Michael went above and beyond, offering helpful information and honest guidance even before you had to ask. That kind of care is exactly what we strive for. We'll be sure to let him know how much it meant to you. Thanks again for the kind words!
Everything was extremely explained good thank you.
Reply from Century Support Services2026-07-31
Bobby, thank you so much for your kind words. We're glad everything was explained clearly and that you had a positive experience. If you ever have any questions along the way, we're always here to help.
So far you have explained things pretty thoroughly
Telling me how long that it’s going to take to complete my task that I am trying to reach
Reply from Century Support Services2026-07-31
Sharon, thank you for taking the time to share this. We're glad the process has been clear so far, and that you have a good sense of the timeline for your task. If any questions come up along the way, please don't hesitate to reach out. We're here to help every step of the way.
M
Michael · 1 review · Verified · Experienced 2026-07-29 ·
★★★★★
Keith was very understanding of my…
Keith was very understanding of my situation. The conversation was very straightforward. A+++
Reply from Century Support Services2026-08-04
Thank you so much for this A+++ review. We're so glad Keith was understanding of your situation and kept the conversation straightforward. We'll be sure to pass along your kind words to him. Thank you for choosing Century!
Understood information. Ross was very kind and informative. Answered all my questions in a way I understood.
Reply from Century Support Services2026-08-04
Lynette, thank you so much for sharing this. We're so glad Ross was kind and informative, and that he answered all your questions in a way that made sense to you. We'll be sure to pass along your kind words to him!
B
Brenda Williams · 1 review · Verified · Experienced 2026-07-29 ·
★★★★★
Communication and promptness.
Reply from Century Support Services2026-08-04
Thank you for sharing this. We're so glad our communication and promptness stood out to you.
Diana, thank you for sharing this. We're so glad the process was explained clearly. Thank you for choosing Century!
K
Ken · 1 review · Verified · Experienced 2026-07-30 ·
★★★★★
Peter is a great asset
Peter was so kind and seemed to understand our situation and seemed to truly care about us. He was easy to understand and was patience in talking to us. He was great to us. Thank you
Reply from Century Support Services2026-08-04
Ken, thank you so much for sharing this. We're so glad Peter showed genuine care and understanding for your situation, and that his patience and clarity made all the difference. We'll be sure to pass along your kind words to him!
Program is the first ray off hope i’ve…Hope at Last
Program is the first ray off hope i’ve had in a year
Reply from Century Support Services2026-08-04
Thank you so much for sharing this. Hearing that this program has given you the first ray of hope in a year means everything to us. We're honored to be part of your journey forward, and we're here every step of the way.