Century Support Services (centuryss.com) has a 4.9 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Chris was great to talk to. He explained when I needed more info.
Reply from Century Support Services2026-08-04
Kathleen, thank you for sharing this. We're so glad Chris was great to talk to and gave you the extra info you needed along the way. We'll be sure to pass along your kind words to him!
You explained everything and I hope everything goes through!! Thank you!
Reply from Century Support Services2026-08-04
Julie, thank you so much for the kind words. We're so glad everything was explained clearly, and we're hopeful right along with you that everything goes through smoothly. Thank you for choosing Century!
Tracy was awesome and I felt she cares about her customers and getting to know them
Reply from Century Support Services2026-08-04
Vola, Thank you so much for sharing this. We're so glad Tracy made you feel genuinely cared for and that her approach to getting to know her customers came through. We'll be sure to pass along your kind words to her!
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Joy · 1 review · Verified · Experienced 2026-07-30 ·
★★★★★
Everything was great Wei explained
Reply from Century Support Services2026-08-04
Joy, thank you for sharing this. We're so glad everything was explained well and that your experience was a great one. Thank you for choosing Century!
I would only have requested that the conversation took place by text. I'm hard of hearing and uncomfortable with phone calls
Reply from Century Support Services2026-07-31
Robert, thank you for sharing this, and for your honesty. We're sorry the phone process was uncomfortable given your hearing difficulty, and we appreciate you letting us know. We do rely on phone conversations because every person's financial situation is different, and speaking directly allows our agents to ask the right questions and tailor the guidance to your specific circumstances. That said, your comfort matters to us, and we want to make sure accessibility never gets in the way of good service. We'll share this feedback with our team so we can look at how to better support clients who prefer text communication.
You all sounded knowledgeable and authentic I'm just hoping that this works for me because it's hard to even buy food with all that stuff I have to pay in a month so thank you very much to start with and I'll pray thank you at the end
Reply from Century Support Services2026-08-04
Nancy, thank you so much for sharing this with us. We're glad our team came across as knowledgeable and authentic, and we truly understand how stressful it can feel when monthly expenses are stretched so thin. We're hopeful right along with you, and we're committed to supporting you every step of the way. Thank you for trusting us with this, and we're sending our best your way.
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George · 1 review · Verified · Experienced 2026-07-30 ·
★★★★★
They were friendly and explained each…
They were friendly and explained each phase of the contract and the benefits
Reply from Century Support Services2026-08-04
George, thank you for sharing this. We're so glad our team was friendly and took the time to explain each phase of the contract along with its benefits. Thank you for choosing Century!
Everything was explained great to my understanding and im feeling very grateful for all your help. Thank you so much!
Reply from Century Support Services2026-08-04
Claudia, thank you so much for these kind words. We're so glad everything was explained clearly and that you're feeling grateful for the help along the way. Thank you for choosing Century!
I understood everything they told me. And look forward to working with them and I thank them for all they’re doing for us. Thank you, Janet.
Reply from Century Support Services2026-08-04
Thank you so much, Janet, for sharing this. We're so glad everything was clear and that you're looking forward to working with us. We're grateful for the chance to help, and we'll be sure to pass along your thanks to the team.
Ross was 😊 great. Very patient and explained everything in detail! The Attorney was also great! As was the last team
Reply from Century Support Services2026-08-04
Melissa, thank you so much for sharing this. We're so glad Ross was patient and thorough in explaining everything in detail, and that the attorney and the final team made the experience great as well. We'll be sure to pass along your kind words to everyone involved!
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Sue Allen · 4 reviews · Verified · Experienced 2026-07-29 ·
★★★★★
Great communication
The representative Daniel was very friendly and knowledgeable in explaining the program to me so I could understand. Looking forward to working with this company. Thank you
Reply from Century Support Services2026-08-04
Sue, thank you so much for sharing this. We're so glad Daniel was friendly and knowledgeable in walking you through the program. We're looking forward to working with you too, and we'll be sure to pass along your kind words to him. Thank you for choosing Century!
Great experience, walked me thru with no problems and excellent in details in an understandable way.
Reply from Century Support Services2026-08-04
Niseem, thank you so much for sharing this. We're so glad the experience went smoothly and that everything was explained in detail and in a way that was easy to understand. Thank you for choosing Century!
Very easy to work with and helpful explaining everything. Allen was awesome!
Reply from Century Support Services2026-08-04
Jacqueline, thank you so much for sharing this. We're so glad Allen was easy to work with and helpful in explaining everything. We'll be sure to pass along your kind words to him!
I found it a little hard to understand everything she said in the last section but I will read all the emails that I get and I think everything I understood.
Reply from Century Support Services2026-08-04
Cora, thank you for sharing this. We're glad most of the conversation made sense, and we appreciate you taking the time to review the follow-up emails for anything that felt less clear. If any questions come up as you go through them, please don't hesitate to reach out. We're here to help.
Not hurried concerned. No feeling of being rushed. Great customer service.
A
Anthony · 1 review · Verified · Experienced 2026-07-28 ·
★★★★★
This is taking a heavy load off our…
This is taking a heavy load off our backs. The staff, especially Keith, were very accommodating, knowledgeable, thorough with explaining everything, and covered all our concerns and needs.
Reply from Century Support Services2026-08-04
Thank you so much for sharing this. We're so glad this program is helping lift that heavy load off your shoulders. Keith and the rest of the staff sound like they truly took the time to be thorough and address every concern, and we'll be sure to pass along your kind words to them. Thank you for choosing Century!
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Robert · 1 review · Verified · Experienced 2026-07-28 ·