Certified Training Institute (certifiedtraininginstitute.com) has a 4.0 out of 5 rating on OK.one, based on 27 user reviews collected here. It is listed under Home Services and its reputation is good. 74% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Company Representative was very knowledgeable and Professional, classes were good,
Program good for crews on the go, they can sign in and out of courses and continue where they left off
Reply from Certified Training Institute2026-07-08
Thank you so much, Ron! We love hearing that our team's professionalism made an impression, and the flexibility to sign in and out is something we designed specifically with busy crews in mind. We're glad it's working well for your team. Thanks for choosing Certified Training Institute!
Thank you, Bobby! Professional and dependable — that's exactly what we aim to deliver. We appreciate the kind words and your trust in Certified Training Institute!
The instructors made the classes interesting and enjoyable. They were also very knowledgeable on the subjects.
Reply from Certified Training Institute2026-07-08
Thank you so much, Brian! Our instructors take great pride in making sure the material is both engaging and accurate, and it means a lot to hear that came through. We'll be sure to pass along your kind words. Thanks for choosing Certified Training Institute!
J
James Thomas · 1 review · Verified · Experienced 2026-06-10 ·
★★★★★
Did 4 hour class and only got one credit
Reply from Certified Training Institute2026-07-08
We're sorry to hear this, James. A credit discrepancy after completing your course is absolutely something that needs to be addressed. Your concern has been escalated internally and our team will reach out to you to get this resolved.
Entire process was straightforward and reporting was efficient!
Reply from Certified Training Institute2026-07-08
Thank you, Ed! Straightforward and efficient — exactly what a professional CE program should be. We're glad the reporting piece came through clearly too. We appreciate your feedback and your confidence in Certified Training Institute!
Always great working with Certified Training Institute for my CE hours!
Reply from Certified Training Institute2026-07-08
Thank you — that 'always' means a lot to us! We truly appreciate your continued trust in Certified Training Institute for your CE hours. Looking forward to working with you again!
I do not like that I cannot fullscreen the video to watch it, the information in the pest training videos was taken STRAIGHT from the Michigan pest manual. Which has good information but is a bit outdated. Some of the questions have not been vetted for clarity and accuracy.
Reply from Certified Training Institute2026-07-08
Thank you for the detailed feedback, Thomas. We're sorry the experience didn't fully meet your expectations. Your points about the video player, content currency, and question clarity are genuinely valuable — these are the kinds of specifics that help us improve. We apologize for the inconvenience.
