Ordered my watch at 10:30am and had it…
Ordered my watch at 10:30am and had it hand delivered by 3:30pm the same day. Quality service would highly recommend. 👍🏻
About Certified Watch Store
Data updated- Website
- certifiedwatchstore.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 27% (7/26)
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Is Certified Watch Store legit?
Certified Watch Store (certifiedwatchstore.com) has a 3.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 27% of negative reviews. Last updated 2026-08-10.
What people say
I recommend
Great watches
The watches were ok but they all…
The watches were ok but they all arrived with dead batteries. I had to replace the batteries in all watches and they were gifts for family and friends. They should test all the watches before shipping.
Reply from Certified Watch Store2021-10-07
We do not find an order under Deana Madsen
EXCELLENT EXPERIENCE
EXCELLENT EXPERIENCE👍. GREAT DEALS, GREAR PRICE🤗. HIGHLY SATISFIED WITH MY PURCHASE 🙏
good price
good price. will visit again
one month broken no people can help me
one month broken. and no people
Reply from Certified Watch Store2021-10-07
Buyer never contacted us stating there was an issue. Buyer never sent watch back for refund either.
No Warranty
Not an authorized Kate Spade reseller so you get zero warranty and store will not back product. Do not trust these guys. *** Edit to their reply *** That's exactly the issue your failure to disclose and you don't even get it. Summed up you guys are not trustworthy. You make the case for one star worthy! *** Edit to their reply 10/11/21 *** You were a 3rd party reseller on walmart.com, I had no idea you were in the 'grey market'. Shame on Walmart too for allowing your shady company to sell on their site. All you had to do was say item is backed by return period, no additional warranty. How hard is that to be fully transparent instead of failing to disclose and then TRYING to defend your poor choices on sites like this. 6% off retail is not enough to even trigger the thought of your store being some type of "grey" market or liquidation company. I would ask you to do the right thing and update your listing on walmart.com, but it appears you're no longer have any listings on walmart.com. For the people of the Internet's benefit are your watches warranty backed by the manufacturer or does Certified Watch Store take care of all the warranty work?
Reply from Certified Watch Store2021-10-07
We never claimed to be an authorized dealer. If we were buyer would have paid full retail. Buyer never checked before buying. No one in the 'grey' market states this on their sites as it is common knowledge along with if you are not paying full retail you are not buying from an authorized dealer. No one deceived you. You never asked. We only offer a warranty on the watches we sell.
what kind watch i buy from you
The Oris I bought was not checked and…
The Oris I bought was not checked and the date/ month cannot be manually changed without winding it..... very disappointed
Reply from Certified Watch Store2021-10-07
Buyer never contacted us stating there was an issue with his purchase. he also never contacted us about sending back for refund or about repair.
I tried purchasing a watch at certifiedwatchstore.com and they accused me of fraud.
I tried purchasing a watch at certifiedwatchstore.com for a 5 year anniversary gift. This item is rare, and I could not find this model anywhere else. My transaction was declined. I kept trying for 5 days asking customer service for help and talking with my bank. After confirming my billing information and checking with my bank that there were no security blocks, I still could not make the purchase. Customer service was impersonal, would not work with me to figure out how to correct the situation, and then after seeing the many many attempts I had made over 5 days to purchase, they said I was a fraud attempt, and told me to stop contacting them!! I am very very sad that I won't be able to purchase this anniversary gift. This was by far the worst shopping experience I've had in my life.
Reply from Certified Watch Store2021-10-07
Shopper was not able to make purchase as the multiple credit cards they tried to use were all declined. All were flagged as possible fraud. They could not be processed and we stated this to the 'buyer'.
Great price
Great price , fast shipping
Solid meh
Solid meh. Sunglasses arrived in mailers, so boxes crushed. Sunglasses appeared tried on. Probably wouldn't order from this vendor again.
Great Prices
Great prices, fast delivery, and great watches! LR
Totally recommendable!
Excellent store, fast shipping and the 2 watches I bought were excellent quality.
Everything was sent as promised and on…
Everything was sent as promised and on time
Great deals
Great deals, super quick shipping, quality goods
Got a great deal on 2 bracelets
Got a great deal on 2 bracelets. Shipping was fast and items are beautiful.
Reply from Certified Watch Store2021-10-07
Buyer made mistake in # of stars left for review...
Calvin Klein ring lovely just as…
Calvin Klein ring lovely just as described
Never received item, AWFUL customer service
Never received item. Store owner refused to either replace item, or issue refund.
Reply from Certified Watch Store2021-10-07
Buyer contacted us 6 days after the item shows as shipped. We submitted a refund that same day as we had no more to send a replacement.
Grest products but several missing tags
Great products but unfortunately some items don't come with tags, meaning it leaves the impression they were either used or ripped off by someone so to me that's very unfortunate as I bought many items for gifts to be shipped which I won't be able to in that condition because I can't prove them to be the items on the receipts.