Certiprof (certiprof.com) has a 4.6 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-10.
I have submitted a request regarding my certification with Certiprof and later on had a few more questions and Juan David Alzate Cabal has gone through my email carefully and answered to my fullest satisfaction. I haven’t experienced such a thorough and superb customer assistance like this in a long time. Really appreciate the care and attention to details to provide a satisfactory answer and encourage Juan to keep up with the fantastic job he is doing. Angela 🇨🇷
I had a very positive experience with Juan David’s support. He responded quickly, was courteous, and helped me retrieve my Scrum Foundation Professional Certification without any difficulty. The entire process was smooth, professional, and efficient. I am very grateful for the assistance provided.
I had some difficulty receiving my official SFPC certificate because I purchased it before taking the exam, along with other certifications. Since the exam preparation course includes a specific step for acquiring the official certification, I couldn't receive the certificate and badge after passing the exam because I had already purchased it and wasn't going to pay for it again. Because this problem occurred before Christmas, I had some difficulty contacting support initially. But after they responded the first time on Monday morning, it was easy to get assistance. The service was very attentive and helpful. They resolved my problem very quickly and efficiently. Congratulations!
While searching for new educational channels, I came across the platform. I can say that it is a decent business that can easily compete with the big players in the industry in the future.
A great place to gain knowledge in the tech field and stay up to date. Plus, it offers the opportunity to get certified in your chosen subject. Juan David Alzate Cabal supports me with all the management and assistance within CertiProf. Always kind, attentive, and provides every opportunity for you to grow professionally.
I have lost the certificate of SFPC which was done 2 years back and write a mail to get the certificate again, the Response was very quick. Within few hours I received my certificate..
The efforts of the team to solve the problem, even with some inconvenient difficulties.
Dear Juan, I want to sincerely thank you for the support and prompt attention you provided during the process of unlocking the exam on the platform. Thanks to your timely assistance, I was able to continue the process without any problems and pass the pending certification exam. I greatly appreciate your willingness and professionalism. It's a pleasure to have this kind of support from Certiprof. Best regards,
The person was very efficient and the process very quickly
Accurate, kind and fast service.
The course seemed to me to be trying to cover as many marketing topics as possible but with little information. In my opinion, the exam did not match the course material. Having already some marketing knowledge, it was ok for me. Super ok. But considering that this course is presented for people without professional experience, from my point of view it is a bit difficult. When I encountered confusion and difficulties, the specialized staff contacted me back quite quickly and helped me with pleasure.
I had a great experience with CertiProf. The process was easy, the materials were helpful, and I got my certificate and badge. The helpdesk team was also super responsive and friendly. Highly recommend!
I recently had my certificate renewed and the support provided by Certiprof team was outstanding. I would like to thank Laura and Sebastian in special for their wonderful support. Your customer service skills and commitment to helping customers were simply superb!. Keep up the good work team and hope I made you feel special just like the way you guys made me feel. cheers
Ive paid 27$ and ive passed the exam with more than 80 Percent Score , they told me 24hrs and ill get the certification but it has passed more than 72hrs they didn't send nothing , and they are not answering on the email and whtsp as well . they scam me on 27$ bad support on whtsp ive passed more than 2 days try to figure out a solution but they dont respond .
Hello dear Salah, We sincerely apologize for the delay in delivering your certificate and any inconvenience this may have caused you. We experienced a temporary issue with our server, which resulted in delays in issuing certificates. However, we are already working on resolving the issue as quickly as possible. We truly appreciate your patience and understanding, and please rest assured that our customer service team has already taken charge of providing you with a quick solution. If you have any further concerns or questions, please feel free to reach out to us. Best regards,
61 reviews matching